2005 BUICK RANDEZVOUS phone

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1-800-83-BUICK. TTY users in
Canada can dial 1-800-263-3830.
Customer Assistance Offices
Buick encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Buick, the letter should be addressed to Buick’s
Customer Assistance Center.
United States – Customer Assistance
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
1-800-521-7300
1-800-832-8425 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-252-1112
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands
1-800-496-9994
Fax Number: 313-381-0022
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
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Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver’s or passenger’s adaptive equipment you may
require for your vehicle, such as hand controls and
wheelchair/scooter lifts.
The offer is available for a limited period of time from
the date of vehicle purchase/lease. For more details, or
to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users call
1-800-263-3830.
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For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Mileage, Vehicle Identication Number, and delivery
date of the vehicle.
Description of the problem.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Buick Roadside Assistance: 1-800-252-1112, text
telephone (TTY) users, call 1-888-889-2438.
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick’s
judgement, the claims become excessive in frequency or
type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Buick has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
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C
California Fuel.................................................. 5-6
Canadian Owners................................................ ii
Capacities and Specications..........................5-112
Captain Chairs, Rear.......................................1-13
Carbon Monoxide...................2-11, 2-29, 4-26, 4-38
Care of
Safety Belts................................................5-98
Your Cassette Tape Player..........................3-134
Your CD and DVD Player...........................3-135
Your CDs and DVDs..................................3-135
Cargo Cover..................................................2-43
Cargo Lamp...................................................3-19
Cell Phone Storage Area.................................2-39
Center Rear Passenger Position, Safety Belts.....1-38
Chains, Tire...................................................5-70
Change Engine Oil Message............................3-55
Charging System Indicator Message..................3-53
Check
Engine Light...............................................3-46
Tire Pressure System...................................5-62
Checking Things Under the Hood......................5-10
Chemical Paint Spotting.................................5-101
Child Restraints
Child Restraint Systems...............................1-48Child Restraints (cont.)
Infants and Young Children...........................1-45
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-58
Older Children.............................................1-43
Securing a Child Restraint Designed for the
LATCH System........................................1-60
Securing a Child Restraint in a Center Rear
Seat Position...........................................1-62
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-60
Securing a Child Restraint in the Right Front
Seat Position...........................................1-64
Top Strap...................................................1-53
Top Strap Anchor Location............................1-54
Where to Put the Restraint...........................1-52
Cigarette Lighter.............................................3-27
Cleaning
Aluminum or Chrome-Plated Wheels.............5-100
Exterior Lamps/Lenses.................................5-99
Fabric/Carpet..............................................5-95
Finish Care.................................................5-99
Glass Surfaces............................................5-98
Instrument Panel.........................................5-97
Interior Plastic Components...........................5-97
Leather......................................................5-97
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Cleaning (cont.)
Tires........................................................5-100
Underbody Maintenance.............................5-101
Vinyl..........................................................5-97
Washing Your Vehicle...................................5-98
Weatherstrips..............................................5-98
Windshield, Backglass, and Wiper Blades.......5-99
Climate Control System...................................3-28
Dual..........................................................3-30
Dual Automatic............................................3-33
Outlet Adjustment........................................3-36
Comfort Guides, Rear Safety Belt.....................1-40
Compact Spare Tire........................................5-94
Content Theft-Deterrent....................................2-15
Control of a Vehicle.......................................... 4-6
Convenience Center, Rear...............................2-44
Convenience Net............................................2-43
Coolant
Engine Temperature Gage............................3-46
Engine Temperature Warning Message...........3-52
Heater, Engine............................................2-22
SGCM, Surge Tank Pressure Cap..................3-51
Cooling System..............................................5-30
Cruise Control Lever.......................................3-10
Cupholder(s)..................................................2-39
Customer Assistance Information
Courtesy Transportation.................................. 7-7Customer Assistance Information (cont.)
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-5
Reporting Safety Defects to General Motors.......7-12
Reporting Safety Defects to the Canadian
Government............................................7-12
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12
D
Daytime Running Lamps..................................3-14
Defensive Driving............................................. 4-3
Delayed Lighting.............................................3-18
Delayed Locking............................................... 2-9
Doing Your Own Service Work........................... 5-4
Door
Ajar Warning Message.................................3-56
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
4

Specications, Capacities...............................5-112
Speedometer..................................................3-39
Split Bench Seats............................................. 1-8
Starting Your Engine.......................................2-21
Steering........................................................4-12
Steering Wheel Controls, Audio.......................3-133
Steering Wheel, Tilt Wheel................................. 3-6
Storage Areas
Cell Phone Storage Area..............................2-39
Convenience Net.........................................2-43
Cupholder(s)...............................................2-39
Floor Console Storage Area..........................2-39
Front Armrest Storage Area...........................2-40
Glove Box..................................................2-38
Overhead Console.......................................2-39
Rear Convenience Center.............................2-44
Rear Storage Area.......................................2-40
Roof Rack System.......................................2-40
Stowable Seat................................................1-17
Stuck in Sand, Mud, Ice or Snow......................4-30
Sun Visors.....................................................2-15
Sunroof.........................................................2-47
Surge Tank Pressure Cap, SGCM Coolant.........3-51
Switchbanks, Instrument Panel..........................3-20T
Tachometer....................................................3-40
Taillamps
Back-Up Lamps...........................................5-52
Turn Signal, and Stoplamps..........................5-51
TCS Warning Light..........................................3-45
Theft-Deterrent, Radio....................................3-132
Theft-Deterrent Systems...................................2-15
Content Theft-Deterrent................................2-15
PASS-Key
®III .............................................2-17
PASS-Key®III Operation..............................2-18
Tilt Wheel........................................................ 3-6
Tire
Low Message.............................................3-56
Tires.............................................................5-55
Aluminum or Chrome-Plated Wheels,
Cleaning...............................................5-100
Buying New Tires........................................5-66
Chains.......................................................5-70
Changing a Flat Tire....................................5-72
Check Tire Pressure System.........................5-62
Cleaning...................................................5-100
Compact Spare Tire.....................................5-94
If a Tire Goes Flat.......................................5-72
Ination -- Tire Pressure...............................5-61
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