2004 SATURN VUE phone

GM Mobility Program for Persons
with Disabilities
This program, available
to qualied applicants,
can reimburse you up to
$1,000 toward eligible
aftermarket driver or
passenger adaptive
equipment you may
require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).This program can also provide you with free resource
information, such as area driver assessment centers
and mobility equipment installers. The offer is available
for a limited period of time from the date of vehicle
purchase/lease.
For more details, or to determine your vehicle’s
eligibility, see your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000.
Text telephone (TTY) users, call 1-800-833-6000.
In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users
in Canada may call 1-800-263-3830.
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Roadside Assistance Program
For vehicles purchased in the U.S. call 1-800-553-6000
(TTY: 1-800-833-6000).
For vehicles purchased in Canada call 1-800-268-6800.
As the proud owner of a new Saturn vehicle, you
are automatically enrolled in the Saturn Roadside
Assistance Program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Saturn’s Roadside
Assistance toll-free number is staffed by courteous and
capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow:Tow to the nearest Saturn
retailer for warranty service or in the event of
a vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Saturn Retailer Locator Service
In many instances, mechanical failures are covered
under Saturn’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
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Model, year, color, and license plate number
Mileage, Vehicle Identication Number and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember we are only a phone call
away. Saturn Roadside Assistance: 1-800-553-6000;
text telephone (TTY) users, call 1-800-833-6000.
Saturn reserves the right to limit services or
reimbursement to an owner or driver when, in Saturn’s
judgment, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Saturn Roadside Assistance program accessible
from anywhere in Canada or the United States.
Please refer to the Warranty and Owner Assistance
Information book.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles,
has a number of sophisticated computer systems that
monitor and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components to
optimize fuel economy, to monitor conditions for air bag
deployment and, if so equipped, to provide anti-lock
braking and to help the driver control the vehicle
in difficult driving situations. Some information may be
stored during regular operations to facilitate repair
of detected malfunctions; other information is stored only
in a crash or near crash event by computer systems
commonly called event data recorders (EDR).
In a crash or near crash event, computer systems, such
as the Air Bag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated, such
as engine speed, brake applications, throttle position,
vehicle speed, safety belt usage, air bag readiness, air
bag performance data, and the severity of a collision.
This information has been used to improve vehicle
crash performance and may be used to improve crash
performance of future vehicles and driving safety.
Unlike the data recorders on many airplanes, these
on-board systems do not record sounds, such as
conversation of vehicle occupants.
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Control of a Vehicle.......................................... 4-7
Coolant
Engine Temperature Gage............................3-34
Engine Temperature Warning Light.................3-33
Heater, Engine............................................2-17
Low Warning Light.......................................3-34
Surge Tank Pressure Cap.............................5-31
Cooling System..............................................5-34
Cruise Control........................................3-11, 3-14
Customer Assistance Information
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to Saturn.................. 7-9
Reporting Safety Defects to the Canadian
Government.............................................. 7-9
Reporting Safety Defects to the United
States Government.................................... 7-8
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information......... 7-9
D
Daytime Running Lamps..................................3-17
Daytime Running Lamps Indicator Light.............3-40
Defensive Driving............................................. 4-3Defogging and Defrosting.................................3-22
Delayed Locking............................................... 2-8
Dinghy Towing (All-Wheel Drive and
Front-Wheel Drive with VTi Transaxle)............4-46
Dinghy Towing (Manual or Five-Speed
Automatic Transaxle*)...................................4-47
Disabling the Theft-Deterrent Feature.................3-74
Doing Your Own Service Work........................... 5-4
Dolly Towing (All-Wheel Drive Vehicles)..............4-48
Dolly Towing (Front-Wheel Drive Vehicles)..........4-48
Dome Lamp...................................................3-19
Door
Delayed Locking........................................... 2-8
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks............................... 2-9
Driver
Position, Safety Belt.....................................1-15
Seat Height Adjuster...................................... 1-3
Six-Way Power Seat...................................... 1-3
Driver Behavior................................................ 4-2
Driving
At Night.....................................................4-30
City...........................................................4-35
Defensive..................................................... 4-3
Drunken....................................................... 4-4
Environment................................................. 4-2
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G
Gage
Engine Coolant Temperature.........................3-34
Fuel..........................................................3-41
Speedometer..............................................3-27
Tachometer.................................................3-27
Garment Hooks..............................................2-36
Gasoline
Octane........................................................ 5-5
Specications............................................... 5-5
Gate Ajar Light...............................................3-40
Getting Familiar with Off-Road Driving................4-20
Glove Box.....................................................2-36
GM Mobility Program for Persons with
Disabilities.................................................... 7-5
H
Hazard Warning Flashers................................... 3-6
Head Restraints............................................... 1-7
Headlamp
Aiming.......................................................5-52
Headlamp High/Low-Beam Changer.................... 3-8
Headlamps......................................3-8, 3-17, 5-53
Bulb Replacement.......................................5-53
Front Turn Signal and Parking Lamps.............5-56
Halogen Bulbs............................................5-53
Sidemarker Lamps.......................................5-57Headphones...................................................3-63
Heated Seats................................................... 1-4
Heater...........................................................3-21
Height Adjuster, Driver Seat............................... 1-3
Highway Hypnosis...........................................4-38
Hill and Mountain Roads..................................4-38
Hitches..........................................................4-58
Hood
Checking Things Under................................5-10
Release.....................................................5-11
Horn............................................................... 3-6
How to Add Coolant to the Coolant
Surge Tank.................................................5-36
How to Add Fluid............................................5-27
How to Check........................................5-25, 5-69
How to Inspect the Engine Air
Cleaner/Filter..............................................5-22
How to Use This Manual...................................... ii
How to Wear Safety Belts Properly...................1-15
Hydraulic Clutch.............................................5-28
Hydroplaning..................................................4-33
I
If No Steam Is Coming From Your Engine..........5-33
If Steam Is Coming From Your Engine...............5-32
If the Light Is Flashing.....................................3-36
If the Light Is On Steady.................................3-36
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