2004 SATURN L-SERIES tow

Cleaning Aluminum or Chrome-Plated
Wheels
Your vehicle may be equipped with either aluminum or
chrome-plated wheels.
Keep your wheels clean using a soft clean cloth with
mild soap and water. Rinse with clean water. After
rinsing thoroughly, dry with a soft clean towel. A wax
may then be applied.
The surface of these wheels is similar to the painted
surface of your vehicle. Don’t use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because you could damage the surface. Do not
use chrome polish on aluminum wheels.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Don’t take your vehicle through an automatic car wash
that has silicone carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
Cleaning Tires
To clean your tires, use a stiff brush with tire cleaner.
Notice:Using petroleum-based tire dressing
products on your vehicle may damage the paint
nish and/or tires. When applying a tire dressing,
always wipe off any overspray from all painted
surfaces on your vehicle.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti-corrosion material to parts repaired or
replaced to restore corrosion protection.
Original manufacturer replacement parts will provide the
corrosion protection while maintaining the warranty.
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(c)Visually inspect hoses and have them replaced if
they are cracked, swollen or deteriorated. Inspect
all pipes, ttings and clamps; replace with genuine
Saturn parts as needed. To help ensure proper
operation, a pressure test of the cooling system and
pressure cap and cleaning the outside of the radiator
and air conditioning condenser is recommended at least
once a year.
(d)Visually inspect wiper blades for wear or cracking.
Replace blade inserts that appear worn or damaged
or that streak or miss areas of the windshield.
(e)Make sure the safety belt reminder light and all your
belts, buckles, latch plates, retractors and anchorages
are working properly. Look for any other loose or
damaged safety belt system parts. If you see anything
that might keep a safety belt system from doing its
job, have it repaired. Have any torn or frayed safety belts
replaced. Also look for any opened or broken air bag
coverings, and have them repaired or replaced. (The air
bag system does not need regular maintenance.)
(f)Lubricate all key lock cylinders, door hinges and
latches, hood hinges and latches, glove box hinges,
sunroof (if equipped) and any folding seat hardware.
More frequent lubrication may be required when
exposed to a corrosive environment. Applying silicone
grease on weatherstrips with a clean cloth will make
them last longer, seal better and not stick or squeak.(g)Check system for interference or binding and for
damaged or missing parts. Replace parts as needed.
Replace any components that have high effort or
excessive wear. Do not lubricate accelerator or cruise
control cables.
(h)Change automatic transaxle uid and lter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
service.
If you do not use your vehicle under any of these
conditions, the uid and lter do not require changing.
(i)Drain, ush and rell cooling system. See Engine
Coolant on page 5-23 for what to use. Inspect hoses.
Clean radiator, condenser, pressure cap and ller neck.
Pressure test the cooling system and pressure cap.
(j)A uid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the uid level checked. Add uid if needed.
(k)Or every 12 months, whichever occurs rst. If you
drive regularly under dusty conditions, the lter may
require replacement more often.
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Customer Assistance for Text
Telephone (TTY) Users
To assist owners who have hearing difficulties, Saturn
has installed special TDD (Telecommunication Devices
for the Deaf) equipment in its Saturn Customer
Assistance Center.
Any hearing- or speech-impaired customer who has
access to a TDD or to a conventional Text Telephone
(TTY) can communicate with Saturn by dialing
1-800-TDD-6000. TTY users in Canada may dial
1-800-263-3830.
GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease.
For more details, or to determine your vehicle’s
eligibility, see your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000. Text
telephone (TTY) users, call 1-800-833-6000.
In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.
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Roadside Assistance Program
Security While You Travel
For vehicles purchased in the U.S. call 1-800-553-6000
(TTY: 1-800-833-6000).
For vehicles purchased in Canada call 1-800-268-6800.
As the proud owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Saturn’s Roadside
Assistance toll-free number is staffed by courteous and
capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.We will provide the following services during the
Bumper-to-Bumper warranty period at no expense
to you:Fuel Delivery:Delivery of enough fuel ($5
maximum) for the customer to get to the nearest
service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
Emergency Tow:Tow to the nearest Saturn
retailer for warranty service or in the event of
a vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Saturn Retailer Locator Service
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to Saturn
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
U.S. customers can call the Saturn Customer Assistance
Center at 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500In Canada, please call us at 1-800-263–1999. Or,
write to:
Saturn Customer Communication Centre
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
A variety of publications are available to you. Saturn
service manuals are written for trained technicians, and
in some cases, specialized tools and equipment are
necessary to complete certain repairs. However,
the manuals are available to owners who either have
the training, or wish to gain a greater understanding of
the technical aspect of their Saturn.
For additional publications information or to order
publications, call toll free 1-800-2-SATURN or visit
win.wallace.com/saturn to order on-line.
In Canada, Saturn service manuals are available by
calling toll free 1-800-551-4123.
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Customer Assistance Information
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to Saturn................7-10
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United States
Government.............................................. 7-9
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-10
D
Daytime Running Lamps..................................3-13
Daytime Running Lamps Indicator Light.............3-39
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-19, 3-23
Delayed Locking.............................................2-10
Dinghy Towing................................................4-33
Disabling the Theft-Deterrent Feature.................3-71
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-34
Dome Lamp...................................................3-15
Door
Delayed Locking..........................................2-10
Locks.......................................................... 2-9Door (cont.)
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-11
Driver
Position, Safety Belt.....................................1-16
Seat Height Adjuster...................................... 1-3
Six-Way Power Seat...................................... 1-4
Driving
At Night.....................................................4-15
City...........................................................4-20
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-21
Hill and Mountain Roads..............................4-24
In Rain and on Wet Roads...........................4-17
Winter........................................................4-26
Driving on Grades...........................................4-45
Driving on Snow or Ice....................................4-27
Driving Through Deep Standing Water...............4-19
Driving Through Flowing Water.........................4-19
Driving with a Trailer.......................................4-44
DVD
Rear Seat Entertainment System...................3-59
DVD Display Error Messages...........................3-67
DVD Distortion...............................................3-68
DVD Radio....................................................3-62
DVD Radio Error Messages.............................3-68
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E
Electrical System
Add-On Equipment......................................5-91
Fuses and Circuit Breakers...........................5-92
Power Windows and Other Power Options......5-92
Windshield Wiper Fuses...............................5-91
Emergency Trunk Release Handle (Sedan).........2-15
Emissions Inspection and Maintenance
Programs...................................................3-36
Engine
Air Cleaner/Filter.........................................5-20
Battery.......................................................5-39
Change Engine Oil Light...............................3-38
Check and Service Engine Soon Light............3-34
Coolant......................................................5-23
Coolant Heater............................................2-22
Coolant Temperature Gage...........................3-33
Coolant Temperature Warning Light................3-32
Drive Belt Routing.......................................6-14
Engine Compartment Overview......................5-12
Exhaust.....................................................2-31
Oil .............................................................5-16
Overheating................................................5-26
Reduced Power Light...................................3-38
Starting......................................................2-21
Engine Compartment Fuse Block......................5-95
Engine Cooling When Trailer Towing..................4-46
Engine Oil Additives........................................5-18
Entry Lighting.................................................3-15Event Data Recorders (EDR)............................. 7-8
Express-Down Window....................................2-17
Extender, Safety Belt.......................................1-35
Exterior Lamps...............................................3-13
F
Filter
Engine Air Cleaner......................................5-20
Finding a Station............................3-42, 3-45, 3-50
Finish Care....................................................5-86
Finish Damage...............................................5-88
Fixed Mast Antenna........................................3-73
Flash-to-Pass................................................... 3-7
Flat Tire........................................................5-69
Flat Tire, Changing.........................................5-70
Floor Console Fuse Blocks...............................5-92
Fluid
Automatic Transaxle.....................................5-23
Power Steering...........................................5-34
Windshield Washer......................................5-35
FM ...............................................................3-71
Fog Lamps....................................................3-14
Folding Rear Seat............................................ 1-8
Following Distance..........................................4-44
Fuel............................................................... 5-5
Additives...................................................... 5-7
California Fuel.............................................. 5-6
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Light (cont.)
Malfunction Indicator....................................3-34
Oil Pressure...............................................3-37
Reduced Engine Power................................3-38
Safety Belt Reminder...................................3-28
Security.....................................................3-38
Service Vehicle Soon...................................3-39
TCS Warning Light......................................3-32
Traction Control System (TCS) Warning..........3-32
Trunk Ajar..................................................3-39
Load Floor Storage Box...................................2-42
Loading Your Vehicle.......................................4-34
Lockout Protection..........................................2-12
Locks
Delayed Locking..........................................2-10
Door........................................................... 2-9
Leaving Your Vehicle....................................2-12
Lockout Protection.......................................2-12
Power Door................................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-11
Loss of Control...............................................4-14
Low Coolant Warning Light..............................3-33
Low Fuel Warning Light...................................3-40
Low Washer Fluid Warning Light.......................3-39
Lumbar
Manual Controls............................................ 1-4M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-15
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-2
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-46
Making Turns.................................................4-44
Malfunction Indicator Light................................3-34
Manual Lumbar Controls.................................... 1-4
Manual Operation...........................................3-22
Manual Seats................................................... 1-3
Manual Windows............................................2-17
Map Lamps....................................................3-15
Matching Transmitter(s) to Your Vehicle............... 2-7
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