If You Do Decide to Pull a Trailer
If you do, here are some important points:
There are many different laws, including speed limit
restrictions, having to do with trailering. Make sure
your rig will be legal, not only where you live
but also where you’ll be driving. A good source for
this information can be state or provincial police.
Consider using a sway control. You can ask a hitch
dealer about sway controls.
Do not tow a trailer at all during the rst 500 miles
(805 km) your new vehicle is driven. Your engine,
axle or other parts could be damaged.
Then, during the rst 500 miles (805 km) that you
tow a trailer, do not drive over 50 mph (80 km/h)
and do not make starts at full throttle. This
helps your engine and other parts of your vehicle
wear in at the heavier loads.
Obey speed limit restrictions when towing a trailer.
Do not drive faster than the maximum posted
speed for trailers, or no more than 55 mph
(90 km/h), to save wear on your vehicle’s parts.
Three important considerations have to do with weight:
the weight of the trailer,
the weight of the trailer tongue
and the total weight on your vehicle’s tires.
Weight of the Trailer
How heavy can a trailer safely be?
It should never weigh more than 1,000 lbs. (454 kg). But
even that can be too heavy.
It depends on how you plan to use your rig. For
example, speed, altitude, road grades, outside
temperature and how much your vehicle is used to pull
a trailer are all important. And, it can also depend
on any special equipment that you have on your vehicle.
You can ask your dealer for our trailering information
or advice, or you can write us at:
Saturn Customer Assistance Center
100 Saturn Parkway
Mail Code 371-999-S24
Spring Hill, TN 37174-1500
In Canada, write to:
Saturn Customer Communication Centre
General Motors of Canada, Ltd.,
1908 Colonel Sam Drive
Oshawa,
Ontario L1H 8P7
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If you wish to write to the Saturn Customer Assistance
Center, our address is:
Saturn Customer Assistance Center
100 Saturn Parkway
Mail Code 371-999-S24 Spring Hill, TN 37174-1500
In Canada, write to:
Saturn Customer Communication Centre
General Motors of Canada Ltd.
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
When contacting Saturn, please remember that
your concern will likely be resolved at a retailer’s facility.
That is why we suggest you follow Step One rst if
you have a concern.
STEP THREE:Both Saturn and its retailers are
committed to making sure you are completely satis ed
with your Saturn vehicle. However, if you continue
to remain unsatis ed after following the procedure
outlined in Steps One and Two, Saturn and its retailers
offer the additional assistance of a neutral party
through our voluntary participation in a
mediation/arbitration program called BBB Auto Line.Canadian owners refer to your Warranty and Owner
Assistance Information booklet, located in the front cover
pocket of your owner’s handbook, for information on
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out-of-court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. This program is available at no cost
to you, our customer.
We ask that you not resort to BBB Auto Line until after
Saturn and its retailers have been given the opportunity
to satisfy your vehicle concerns. However, U.S.
residents may le a claim at any time by contacting your
local Better Business Bureau at 1-800-955-5100.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court
action, use of the program is free of charge and your
case will generally be heard within 40 days. If you do not
agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you.
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to Saturn
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
U.S. customers can call the Saturn Customer Assistance
Center at 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500In Canada, please call us at 1-800-263–1999. Or,
write to:
Saturn Customer Communication Centre
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
A variety of publications are available to you. Saturn
service manuals are written for trained technicians, and
in some cases, specialized tools and equipment are
necessary to complete certain repairs. However,
the manuals are available to owners who either have
the training, or wish to gain a greater understanding of
the technical aspect of their Saturn.
For additional publications information or to order
publications, call toll free 1-800-2-SATURN or visit
win.wallace.com/saturn to order on-line.
In Canada, Saturn service manuals are available by
calling toll free 1-800-551-4123.
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B
Backing Up....................................................4-44
Battery..........................................................5-39
Battery Replacement......................................... 2-7
Battery Run-Down Protection............................3-16
Battery Warning Light......................................3-29
Before Leaving on a Long Trip.........................4-23
Before You Drive............................................3-59
Brake
Parking......................................................2-27
System Warning Light..................................3-30
Brake Fluid....................................................5-36
Brake Wear...................................................5-38
Brakes..........................................................5-36
Braking........................................................... 4-6
Braking in Emergencies..................................... 4-8
Break-In, New Vehicle.....................................2-19
Bulb Replacement...........................................5-46
Center High-Mounted
Stoplamp (CHMSL)..........................5-49, 5-50
Fog Lamps.................................................5-49
Halogen Bulbs............................................5-46
Headlamps, Front Turn Signal, Sidemarker,
and Parking Lamps..................................5-47
Replacement Bulbs......................................5-52
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps................................5-50, 5-52
Buying New Tires...........................................5-64
C
California Fuel.................................................. 5-6
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Speci cations............................5-98
Carbon Monoxide...................4-26, 4-40, 2-13, 2-31
Care of
Safety Belts................................................5-85
Your Cassette Tape Player............................3-72
Your CD and DVD Player.............................3-73
Your CDs and DVDs....................................3-73
Cargo Cover..................................................2-43
Cassette Tape Messages.................................3-54
Cassette Tape Player Service............................. 6-9
CD Adapter Kits.............................................3-54
CD Messages........................................3-49, 3-58
Center Console Storage Area...........................2-41
Center High-Mounted Stoplamp (CHMSL)....5-49, 5-50
Center Rear Passenger Position (Wagon)...........1-31
Chains, Tires..................................................5-68
Check
Engine Light...............................................3-34
Checking Coolant............................................5-25
Checking Engine Oil........................................5-16
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-88
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Reporting Safety Defects
Canadian Government..................................7-10
Saturn.......................................................7-10
United States Government.............................. 7-9
Restraint System Check
Checking Your Restraint Systems...................1-72
Replacing Restraint System Parts After
a Crash..................................................1-73
Restraint Systems
Checking....................................................1-72
Replacing Parts...........................................1-73
Resynchronization............................................. 2-8
Right Front Passenger Position, Safety Belts......1-25
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle To Get It Out...................4-31
Roof Rack System..........................................2-42
Routing, Engine Drive Belt...............................6-14
Running Your Engine While You Are Parked.......2-32
S
Safety Belt
Reminder Light............................................3-28
Safety Belts
Care of......................................................5-85
Driver Position............................................1-16
How to Wear Safety Belts Properly................1-16
Questions and Answers About Safety Belts.....1-15Safety Belts (cont.)
Rear Safety Belt Comfort Guides for Children
and Small Adults......................................1-33
Rear Seat Passengers.................................1-25
Right Front Passenger Position......................1-25
Safety Belt Extender....................................1-35
Safety Belt Use During Pregnancy.................1-24
Safety Belts Are for Everyone.......................1-11
Safety Chains.................................................4-43
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Driver Seat Height Adjuster............................. 1-3
Head Restraints............................................ 1-7
Heated Seats............................................... 1-5
Manual........................................................ 1-3
Manual Lumbar............................................. 1-4
Reclining Seatbacks...................................... 1-5
Six-Way Power Driver.................................... 1-4
Split Folding Rear Seat.................................. 1-8
Securing a Child Restraint
Center Rear Seat Position............................1-56
Designed for the LATCH System...................1-52
Rear Outside Seat Position...........................1-54
Rear Seat Position......................................1-52
Right Front Seat Position..............................1-58
Security Light.................................................3-38
Security While You Travel.................................. 7-6
Sedan.....................................................1-8, 1-48
Sensor..........................................................3-23
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