2004 Oldsmobile Silhouette service schedule

Engine Drive Belt Routing Maintenance Record
After the scheduled services are performed, record the
date, odometer reading, who performed the service
and the type of services performed in the boxes
provided. See
Maintenance Requirements on page 6-2in this section. Any additional information fromOwner
Checks and Services on page 6-9can be added on the
following record pages. Also, you should retain all
maintenance receipts.
6-15

Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with Oldsmobile by dialing:
1-800-833-OLDS (6537). (TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance Offices
Oldsmobile encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Oldsmobile, the letter should be addressed to
Oldsmobile's Customer Assistance Center.
7-4

Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Oldsmobile has always exempli®ed quality and value
in its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Oldsmobile
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle ride to a destination up to
10 miles from the dealership.
7-8

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-13

Lockout Deterrent...........................................2-63
Lockout Protection..........................................2-13
Locks
Automatic Door...........................................2-62
Door........................................................... 2-9
Last Door Closed Locking.............................2-12
Leaving Your Vehicle....................................2-13
Lockout Protection.......................................2-13
Power Door................................................2-11
Programmable Automatic Door Locks.............2-12
Loss of Control...............................................4-14
Low Fuel Warning Message.............................3-59
Low Oil Pressure Message...............................3-55
Luggage Carrier..............................................2-54
MMaintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-15
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-14
Owner Checks and Services........................... 6-9Maintenance Schedule (cont.)
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-46
Making Turns.................................................4-44
Malfunction Indicator Light................................3-49
Manual Seats................................................... 1-3
Matching Transmitter(s) to Your Vehicle............... 2-7
Memory Seat.................................................2-70
Message
All-Wheel Drive Disable Warning....................3-59
Center.......................................................3-53
Change Engine Oil......................................3-56
Charging System Indicator............................3-55
Door Ajar Warning.......................................3-57
Engine Coolant Temperature Warning.............3-54
Low Fuel Warning.......................................3-59
Low Oil Pressure.........................................3-55
PASS-Key
žIII Security.................................3-58
Power Sliding Door Warning.........................3-57
Rear Hatch Ajar Warning..............................3-58
Service Traction System Warning...................3-53
Traction Active............................................3-54
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands) ± Customer Assistance....... 7-5
9

S
Safety Belt
Pretensioners..............................................1-45
Reminder Light............................................3-44
Safety Belts
Care of......................................................5-95
Center Passenger Position............................1-37
Driver Position............................................1-28
How to Wear Safety Belts Properly................1-27
Questions and Answers About Safety Belts.....1-27
Rear Safety Belt Comfort Guides for
Children and Small Adults.........................1-42
Rear Seat Passengers.................................1-39
Right Front Passenger Position......................1-37
Safety Belt Extender....................................1-45
Safety Belt Use During Pregnancy.................1-36
Safety Belts Are for Everyone.......................1-22
Safety Chains.................................................4-42
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Captain Chairs............................................1-14
Eight-Way Power Seats.................................. 1-4
Flip and Fold Feature.................................... 1-8
Head Restraints............................................ 1-7Seats (cont.)
Heated Seats............................................... 1-5
Manual........................................................ 1-3
Memory.....................................................2-70
Rear Seat Operation...................................... 1-8
Reclining Seatbacks...................................... 1-6
Six-Way Power Seats.................................... 1-4
Split Bench Seats......................................... 1-9
Stowable Seat............................................1-19
Securing a Child Restraint
Center Seat Position....................................1-65
Designed for the LATCH System...................1-61
Rear Outside Seat Position...........................1-61
Right Front Seat Position..............................1-67
Security Message, PASS-Key
žIII ......................3-58
Security While You Travel.................................. 7-6
Selecting the Fan Speed.........................3-35, 3-38
Service........................................................... 5-3
Adding Equipment to the Outside
of Your Vehicle.......................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-49
Publications Ordering Information...................7-12
Traction System Warning
Message.................................................3-53
Service Bulletins.............................................7-13
13