2004 NISSAN QUEST Navigation Manual

Abbreviation Meaning
RNCH RANCH
RDG RIDGE
RD ROAD
SHRS SHORES
SPGS SPRINGS
SQ SQUARE
ST STREET
SUBD SUBDIVISION
SMT SUMMIT
TER TERRACE
TRCE TRACE
TRAK TRACK
TRL TRAIL
TUNL TUNNEL
TPKE TURNPIKE
VLY VALLEY
VIA VIADUCT
VW VIEW
VLG VILLAGE
VIS VISTA
Information on map data discs12-7
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12-8Information on map data discs
MEMO

13 Troubleshooting guide
Customer assistance.............................13-2
Basic operations.................................13-3
Vehicle icon......................................13-4
Map DVD-ROM..................................13-6Destination, waypoints or menu contents cannot be
chosen or set....................................13-7
Voice guidance...................................13-8
Route calculation.................................13-9
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For assistance or inquiries about the NISSAN
Navigation System, please contact NISSAN
customer assistance at:
cADDRESS: P.O. Box 191, Gardena, CA
90247
cWEB SITE: www.nissan-usa.com
cPHONE: 1–800–NISSAN-1
(1–800–647–7261)
CUSTOMER ASSISTANCE
13-2Troubleshooting guide
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Symptom Possible cause Remedy
No image comes on. The brightness adjustment is at the lowest setting. Adjust the settings to make the display brighter.
No map comes on the screen. No map DVD-ROM is inserted, or it is inserted upside
down.Insert the DVD-ROM correctly.
The map display mode is switched off.
Press the MAP
button.
No voice guide is available.
or
The volume is not high enough.The volume is not set correctly or turned off. Adjust the volume correctly.
The screen is too dim. The movement is slow. The temperature in the vehicle is low. Wait for the temperature in the vehicle to rise.
There are a few darker or brighter dots in the display. This is inherent to displays. This condition is a characteris-
tic of liquid crystal displays.This condition is not abnormal.
cStored location in the address book and other memory functions may be lost if the vehicle’s battery is disconnected or becomes discharged for a long
time.
If this should occur, service the vehicle’s battery as necessary and re-enter the address book information.
BASIC OPERATIONS
Troubleshooting guide13-3
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Symptom Possible cause Remedy
The location names differ, between Planview and
Birdview™.This is because the displayed information is reduced so
that the screen does not become too crowded. There is
also a chance that names of roads or locations will be dis-
played twice. The name appearing on the screen may be
different because of a processing procedure.This should not be regarded as abnormal.
The vehicle icon is not shown correctly. The vehicle might have moved with the ignition off, for ex-
ample on a ferry boat or car transporter.Drive the vehicle with the GPS on for some distance.
The screen does not switch to night screen even after turn-
ing the headlights on.When the lights were last turned on, the last setting was
the daytime screen.Turn the headlights on again, go to [DISPLAY SETTING]
screen and set it to the night screen.
The map does not scroll even when the vehicle is traveling. The display is not switched to the map screen.
Press the MAP
button.
The vehicle icon does not show up. The display is not switched to the map screen.
Press the MAPbutton.
GPS indicator on the screen remains gray. GPS signals are not received because the vehicle is in-
doors or in the shade of buildings.Move the vehicle outdoors with a clear view of the sky.
GPS signals are not received because some objects are
placed on the instrumental panel.Remove the objects from the instrumental panel.
GPS satellites are in poor locations. Please wait for the satellites to move to better locations.
VEHICLE ICON
13-4Troubleshooting guide
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Symptom Possible cause Remedy
The location of vehicle icon does not match the actual
position.Driving on slippery road surface. If the position marker does not move to the correct position
even after the vehicle has been driven approximately 6
miles (10 km) , adjust the current location. If necessary,
adjust the moving speed of the vehicle. If the symptom still
exists, contact your NISSAN dealer. Driving on slanted area.
Rough or violent driving. If the position marker does not move to the correct position
even after the vehicle has been driven approximately 6
miles (10 km) , adjust the current location.
GPS indicator remains gray. Please check the GPS indicator on the screen to see if it
remains gray. If it remains gray, drive the vehicle to a place
where the GPS can be received.
Because the vehicle has tire chains on, or the system was
transferred to a different vehicle, errors (gain or loss) result
in calculating the speed from the speed pulse.The location of the vehicle icon will move by driving the
vehicle for 30 minutes (in case it is running at 18-3/4
miles/hour (30 km/h)) . If you still notice errors, adjust mov-
ing speed. If the symptom still exists, contact your NISSAN
dealer.
The map data has an error or is incomplete (if the location
error always happens in the same area) .Please wait for the update of the Map DVD-ROM.
Troubleshooting guide13-5
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Symptom Possible cause Remedy
The message “Error” appears after operation. Map DVD-ROM is soiled or partially damaged. Check the DVD-ROM and wipe it clean with a soft cloth,
following cautions and instructions on page 12-2.
If you see any damage, replace the DVD-ROM.
MAP DVD-ROM
13-6Troubleshooting guide
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