2004 NISSAN PATHFINDER Navigation Manual

13 Troubleshooting guide
Customer assistance.............................13-2
Basic operations.................................13-3
Vehicle icon......................................13-4
Map DVD-ROM..................................13-6Destination, waypoints or menu contents cannot be
chosen or set....................................13-7
Voice guidance...................................13-8
Route calculation.................................13-9
ZREVIEW COPY:Ð2004 Pathfinder Armada(wzw)
Navigation System OM(navi)ÐUSA English(nna)
06/17/03Ðdebbie
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For assistance or inquiries about the NISSAN
Navigation System, please contact NISSAN
customer assistance at:
cADDRESS: P.O. Box 191, Gardena, CA
90247
cWEB SITE: www.nissan-usa.com
cPHONE:
1–800–NISSAN-1 (1–800–647–7261)
CUSTOMER ASSISTANCE
13-2Troubleshooting guide
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Navigation System OM(navi)ÐUSA English(nna)
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Symptom Possible cause Remedy
No image comes on. The brightness adjustment is at the lowest setting. Adjust the settings to make the display brighter.
No map comes on the screen. No map DVD-ROM is inserted, or it is inserted upside
down.Insert the DVD-ROM correctly.
The map display mode is switched off.
Press the MAP
button.
No voice guide is available.
or
The volume is not high enough.The volume is not set correctly or turned off. Adjust the volume correctly.
The screen is too dim. The movement is slow. The temperature in the vehicle is low. Wait for the temperature in the vehicle to rise.
There are a few darker or brighter dots in the display. This is inherent to displays. This condition is a characteris-
tic of liquid crystal displays.This condition is not abnormal.
cStored location in the address book and other memory functions may be lost if the vehicle’s battery is disconnected or becomes discharged for a long
time.
If this should occur, service the vehicle’s battery as necessary and re-enter the address book information.
BASIC OPERATIONS
Troubleshooting guide13-3
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Navigation System OM(navi)ÐUSA English(nna)
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Symptom Possible cause Remedy
The location names differ, between Planview and
Birdview™.This is because the displayed information is reduced so
that the screen does not become too crowded. There is
also a chance that names of roads or locations will be dis-
played twice. The name appearing on the screen may be
different because of a processing procedure.This should not be regarded as abnormal.
The vehicle icon is not shown correctly. The vehicle might have moved with the ignition off, for ex-
ample on a ferry boat or car transporter.Drive the vehicle with the GPS on for some distance.
The screen does not switch to night screen even after turn-
ing the headlights on.When the lights were last turned on, the last setting was
the daytime screen.Turn the headlights on again, go to [DISPLAY SETTING]
screen and set it to the night screen.
The map does not scroll even when the vehicle is traveling. The display is not switched to the map screen.
Press the MAP
button.
The vehicle icon does not show up. The display is not switched to the map screen.
Press the MAPbutton.
GPS indicator on the screen remains gray. GPS signals are not received because the vehicle is in-
doors or in the shade of buildings.Move the vehicle outdoors with a clear view of the sky.
GPS signals are not received because some objects are
placed on the instrumental panel.Remove the objects from the instrumental panel.
GPS satellites are in poor locations. Please wait for the satellites to move to better locations.
VEHICLE ICON
13-4Troubleshooting guide
ZREVIEW COPY:Ð2004 Pathfinder Armada(wzw)
Navigation System OM(navi)ÐUSA English(nna)
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Symptom Possible cause Remedy
The location of vehicle icon does not match the actual
position.Driving on slippery road surface. If the position marker does not move to the correct position
even after the vehicle has been driven approximately 6
miles (10 km) , adjust the current location. If necessary,
adjust the moving speed of the vehicle. If the symptom still
exists, contact your NISSAN dealer. Driving on slanted area.
Rough or violent driving. If the position marker does not move to the correct position
even after the vehicle has been driven approximately 6
miles (10 km) , adjust the current location.
GPS indicator remains gray. Please check the GPS indicator on the screen to see if it
remains gray. If it remains gray, drive the vehicle to a place
where the GPS can be received.
Because the vehicle has tire chains on, or the system was
transferred to a different vehicle, errors (gain or loss) result
in calculating the speed from the speed pulse.The location of the vehicle icon will move by driving the
vehicle for 30 minutes (in case it is running at 18-3/4
miles/hour (30 km/h)) . If you still notice errors, adjust mov-
ing speed. If the symptom still exists, contact your NISSAN
dealer.
The map data has an error or is incomplete (if the location
error always happens in the same area) .Please wait for the update of the Map DVD-ROM.
Troubleshooting guide13-5
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Symptom Possible cause Remedy
The message “Error” appears after operation. Map DVD-ROM is soiled or partially damaged. Check the DVD-ROM and wipe it clean with a soft cloth,
following cautions and instructions on page 12-2.
If you see any damage, replace the DVD-ROM.
MAP DVD-ROM
13-6Troubleshooting guide
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Symptom Possible cause Remedy
Turn list is not displayed. Route search does not occur. Set designation areas and perform route search.
Vehicle marker does not appear on recommended route. Drive on the recommended route.
Route guide is OFF. Turn the route guide ON.
In rerouting, the waypoints are not included in the
calculation.The system has judged that the vehicle has already passed
the point being chosen or set.If you want to go to that point again, edit the route again.
Route information is not displayed. Route calculation has not yet been requested. Set the destination and request route calculation.
The vehicle icon is not on the suggested route. Please drive the vehicle along the suggested route.
Route guidance is off. Turn the route guidance on.
Route is not calculated automatically. The vehicle is not running on a route from which calculation
can occur.Enter a route from which calculation can occur.
Alternatively, you can calculate the route manually. In this
case, the entire route will be calculated again.
It is impossible to request a detour. Your vehicle is not running on the suggested route. Restart route calculation or enter the suggested route.
The detour found is the same as the previous suggestion. The system took many conditions into consideration, but
the same result was obtained.This condition is not abnormal.
It is impossible to set the waypoints. The number of waypoints exceeds 5. It is impossible to set more than 5 waypoints. Please de-
crease the number of the waypoints.
Some items in the menu cannot be selected. The vehicle is moving. Park the vehicle in a safe place and select the desired
items for the suggested route.
DESTINATION, WAYPOINTS OR
MENU CONTENTS CANNOT BE CHO-
SEN OR SET
Troubleshooting guide13-7
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Navigation System OM(navi)ÐUSA English(nna)
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Symptom Possible cause Remedy
The voice guidance is not available. Voice guidance is only available at certain intersections
marked with
. In some cases, the guidance is not avail-
able even when the vehicle should make a turn.This condition is not abnormal.
The vehicle is off the suggested route. Go back to the suggested route or request route calcula-
tion again.
Voice guidance is set OFF. Turn the voice guidance ON.
Route guidance is set OFF. Turn the route guidance ON.
The guidance content does not correspond to the actual
condition.The content of the voice guidance may vary, depending on
the types of junctions at which turns are made.Follow the actual rules and regulations of the roads upon
which you are driving.
VOICE GUIDANCE
13-8Troubleshooting guide
ZREVIEW COPY:Ð2004 Pathfinder Armada(wzw)
Navigation System OM(navi)ÐUSA English(nna)
06/17/03Ðdebbie
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