2004 Mercury Mountaineer ESP

•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at your dealership or by a qualified technician immediately. Unless
serviced, the system may not function properly in the event of a collision
or rollover event.
Disposal of air bags and air bag equipped vehicles (including
pretensioners)
See your local dealership or qualified technician. Air bags MUST BE
disposed of by qualified personnel.
SAFETY RESTRAINTS FOR CHILDREN
See the following sections for directions on how to properly use safety
restraints for children. Also seeAir bag supplemental restraint system
(SRS)in this chapter for special instructions about using air bags.
Important child restraint precautions
You are required by law to use safety restraints for children in the U.S.
and Canada. If small children (generally children who are four years old
or younger and who weigh 18 kg [40 lbs] or less) ride in your vehicle,
you must put them in safety seats made especially for children. Many
states require that children use approved booster seats until they are
eight years old. Check your local and state or provincial laws for specific
requirements regarding the safety of children in your vehicle. When
possible, always place children under age 12 in the rear seat of your
vehicle. Accident statistics suggest that children are safer when properly
restrained in the rear seating positions than in the front seating position.
Never let a passenger hold a child on his or her lap while the
vehicle is moving. The passenger cannot protect the child from
injury in a collision.
Always follow the instructions and warnings that come with any infant or
child restraint you might use.
Children and safety belts
If the child is the proper size, restrain the child in a safety seat. Children
who are too large for child safety seats (as specified by your child safety
seat manufacturer) should always wear safety belts.
Follow all the important safety restraint and air bag precautions that
apply to adult passengers in your vehicle.
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•Make sure the gearshift is in P
(Park).
•Turn the key to 3 (ON) without
turning the key to 4 (START).
Make sure the corresponding lights illuminate or illuminate briefly. If a
light fails to illuminate, have the vehicle serviced.
•If the driver’s safety belt is fastened, the
light may not illuminate.
4
3
2
1
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sound. The warning displays and chime will continue until RESET is
pressed (which will clear the message from the display).
•AWD LOCKED can still be engaged by pressing SETUP (the message
center will display AWD LOCKED), then pressing
RESET. The AWD LOCK indicator light will illuminate in the
instrument cluster and the message center will display AWD
DISABLED .
•To disable AWD, press RESET. The system will go back to AWD AUTO
mode momentarily, then the AWD LOCK indicator light will flash in
the instrument cluster eight times every two minutes. The display will
then show AWD LOCKED for four seconds and then
turn off.
•If a serious problem occurs with the AWD system, the AWD LOCK
indicator light in the instrument cluster will flash 10 times every two
minutes. The message center will also display CHECK AWD and a
warning chime will sound. You can press SETUP to check the status of
the AWD system (which will display AWD LOCKED),
but the AWD system will be disabled until the system is serviced.
Driving off-road with truck and utility vehicles
AWD vehicles are specially equipped for driving on sand, snow, mud and
rough terrain and have operating characteristics that are somewhat
different from conventional vehicles, both on and off the road.
When driving at slow speeds off-road under high outside temperatures,
use 1 (First) gear when possible. 1 (First) gear operation will maximize
the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
How your vehicle differs from other vehicles
Truck and utility vehicles can differ from some other vehicles. Your
vehicle may be higher to allow it to travel over rough terrain without
getting hung up or damaging underbody components.
The differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
Maintain steering wheel control at all times, especially in rough terrain.
Since sudden changes in terrain can result in abrupt steering wheel
motion, make sure you grip the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage from concealed objects such as
rocks and stumps.
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•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
AWD Systems (if equipped)
AWD uses all four wheels to power
the vehicle. This increases traction,
enabling you to drive over terrain
and road conditions that a
conventional two-wheel drive vehicle
cannot.
Sand
When driving over sand, try to keep all four wheels on the most solid
area of the trail. Avoid reducing the tire pressures but shift to a lower
gear and drive steadily through the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
If you must reduce the tire pressure for whatever reason in sand, make
sure you re-inflate the tires as soon as possible.
Note:If your vehicle is equipped with the tire pressure monitoring
system, the system indicator light may illuminate depending on how
much air is released from your tires and/or how long you drive the
vehicle under these conditions.
Avoid excessive speed because vehicle momentum can work against you
and cause the vehicle to become stuck to the point that assistance may
be required from another vehicle. Remember, you may be able to back
out the way you came if you proceed with caution.
Mud and water
If you must drive through high
water, drive slowly. Traction or
brake capability may be limited.
When driving through water,
determine the depth; avoid water
higher than the bottom of the hubs
(if possible) and proceed slowly. If
the ignition system gets wet, the vehicle may stall.
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Once through water, always try the brakes. Wet brakes do not stop the
vehicle as effectively as dry brakes. Drying can be improved by moving
your vehicle slowly while applying light pressure on the brake pedal.
Be cautious of sudden changes in vehicle speed or direction when you
are driving in mud. Even AWD vehicles can lose traction in slick mud. As
when you are driving over sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does slide, steer in the direction of
the slide until you regain control of the vehicle.
If the transmission, transfer case or front axle are submerged in water,
their fluids should be checked and changed, if necessary.
Driving through deep water may damage the transmission.
If the front or rear axle is submerged in water, the axle lubricant should
be replaced.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills. A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
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DRIVING THROUGH WATER
If driving through deep or standing water is unavoidable, proceed very
slowly especially if the depth is not known. Never drive through water
that is higher than the bottom of the hubs (for trucks) or the bottom of
the wheel rims (for cars). Traction or brake capability may be limited
and your vehicle may stall. Water may also enter your engine’s air intake
and severely damage your engine.
Once through the water, always dry the brakes by moving your vehicle
slowly while applying light pressure on the brake pedal. Wet brakes do
not stop the vehicle as quickly as dry brakes.Driving through deep
water where the transmission vent tube is submerged may allow
water into the transmission and cause internal transmission
damage.
VEHICLE LOADING – WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Safety Certification Label and Tire Label:
Base Curb Weight– is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight– is the weight of your new vehicle when you
picked it up from your dealer plus any aftermarket equipment.
Payload– is the combined weight of cargo and passengers that the
vehicle is carrying. The maximum payload for your vehicle can be found
on the Tire Label on the driver’s door or door pillar. Look for“THE
COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD
NEVER EXCEED XXX kg OR XXX lbs”for maximum payload. The
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ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your dealer for
assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. If your vehicle is equipped with a spare tire lock and key, be sure to
install the spare tire lock into the bumper drive tube with the spare tire
lock key and jack handle.
6. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, perScheduled Maintenance Guide), or at any
time that the spare tire is disturbed through service of other components.
Re-stowing the jack and tools
1. Unblock the wheels.
2. Stow the wheel ornament (if removed) in a safe location in the vehicle
(such as the glove box or jack stowage compartment) so it will not
become damaged. Re-install the wheel ornament onto the wheel once the
tire is repaired or replaced.
3. Stow the jack and tools in their respective locations, making sure they
are fully secured so they do not rattle when you drive.
Wheel lug nut torque specifications
Retighten the lug nuts to the specified torque at 500 miles (800 km)
after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Bolt size Wheel lug nut torque*
lb.ft. N•m
12x 20 100 136
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
When a wheel is installed, always remove any corrosion, dirt or
foreign materials present on the mounting surfaces of the wheel
or the surface of the front disc brake hub and rotor that contacts the
wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the
wheel to come off while the vehicle is in motion, resulting in loss of
control.
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GETTING THE SERVICES YOU NEED
At home
You must take your Lincoln or Mercury vehicle to an authorized Lincoln
Mercury dealer for warranty repairs. While any Ford, Lincoln or Mercury
dealership handling your vehicle line will provide warranty service, we
recommend you return to your selling dealer who wants to ensure your
continued satisfaction. Please note that certain warranty repairs require
special training and/or equipment, so not all dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
dealer. A reasonable time must be allowed to perform a repair after
taking your vehicle to the dealership. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Ford Customer Relationship
Center at the number below.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
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