230 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Emergency call –
Call connected
appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. The display
in the instrument cluster is available for
use and spoken commands are only
available by pressing the RPT button on
the COMAND unit. A pop-up window
will appear in the COMAND display to
indicate that a Tele Aid call is in
progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sageEmergency call - Call connected
will appear in the multifunction display
to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
242 OperationDriving instructionsDriving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.
When starting off on a slippery surface, do
not allow a drive wheel to spin for an ex-
tended period with the ESP switched off.
Doing so may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
Parking
!Simultaneously depressing the acceler-
ator pedal and applying the brake re-
duces engine performance and causes
premature brake and drivetrain wear.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before
turning off
the engine and leaving the vehicle always:
Keep right foot on brake pedal.
Firmly depress parking brake pedal.
Move the gear selector lever to
positionP.
Slowly release brake pedal.
When parked on an incline, turn front
wheels towards the road curb.
Turn the SmartKey to starter switch
position0 and remove, or press
KEYLESS-GO* start/stop button (vehi-
cles with KEYLESS-GO*).
Take the SmartKey or the SmartKey with
KEYLESS-GO* and lock vehicle when
leaving!Set the parking brake whenever park-
ing or leaving the vehicle. In addition,
move gear selector lever to positionP.
When parking on hills, turn front wheels
towards the road curb.
282 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
come on during the bulb self-check when the ignition is switched on, have it checked
and replaced if necessary.Problem
Possible cause
Suggested solution
v
The yellow ABS/ESP warning
lamp comes on while driving.
The ESP is deactivated.
Risk of accident!
Adapt your speed and driving to the prevail-
ing road and weather conditions.
Switch the ESP back on (
page 80).
If the ESP cannot be switched back on,
have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
v
The yellow ABS/ESP warning
lamp flashes while driving.
The ESP, ABS, or traction control has come
into operation because of detected traction
loss in at least one tire.
Distronic* is deactivated.
When driving off, apply as little throt-
tle as possible.
While driving, ease up on the acceler-
ator.
Adapt your speed and driving to the
prevailing road and weather condi-
tions.
Do not deactivate the ESP.
Exceptions: (
page 79).
Failure to follow these instructions in-
creases the risk of an accident.
283 Practical hints
What to do if …
Problem
Possible cause
Suggested solution
-
The yellow ABS indicator lamp
comes on while driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The SBC brake system is still functioning nor-
mally but without ABS available.
If the ABS control unit is malfunctioning, oth-
er systems such as Parktronic*, Distronic*,
or the automatic transmission may also be
malfunctioning.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.
Read and observe messages in the
display (
page 291).
The charging voltage has fallen below
10 volts and the ABS was switched off.
When the voltage is above this value
again, the ABS is operational again.
If necessary, have the generator and
battery checked.
293 Practical hints
What to do if …
Left display
Right display
Possible cause
Possible solution
ABC
Display malfunction
Visit
workshop!
The ABC display or the ABC system
itself is malfunctioning.
Visit an authorized
Mercedes-Benz Center as soon as possible.
Visit
workshop!
The capability of the ABC system is
restricted.
Do not exceed a speed of 50 mph (80 km/h).
Visit an authorized Mercedes-Benz Center as
soon as possible.
ABS
malfunction!
Visit
workshop!
The ABS has detected a malfunc-
tion and has switched off. The ESP
and the BAS are also deactivated.
The SBC brake system is still func-
tioning normally but without the
ABS available.
Continue driving with added caution.
Wheels may lock during hard braking, reduc-
ing steering capability.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the
risk of an accident.
Display malfunction
Visit
workshop!
The ABS or the ABS display is mal-
functioning.
Continue driving with added caution.
Wheels may lock during hard braking, reduc-
ing steering capability.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the
risk of an accident.
294 Practical hintsWhat to do if …Left display
Right display
Possible cause
Possible solution
Distronic
Currently
unavailable!
See Oper’s Man.
Distronic* is switched off because
the Distronic* cover in the radiator
grille is dirty.
Clean the Distronic* cover in the radiator
grille (
page 277).
Restart the vehicle.
Visit
workshop!
Distronic* is malfunctioning or the
display is malfunctioning.
Visit an authorized Mercedes-Benz Center as
soon as possible.
ESP
malfunction!
Visit
workshop!
The ESP has detected a malfunction
and switched off. The SBC brake
system is still functioning normally.
The ABS may still be operational.
Continue driving with added caution.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the
risk of an accident.
Display malfunction
Visit
workshop!
The ESP or the ESP display is mal-
functioning.
Continue driving with added caution.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the
risk of accident.
365 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment.When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with SmartKey in starter switch
turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm and the
automatic central locking.
!If the vehicle is towed with the front
axle raised, the engine must be shut off
(SmartKey in starter switch position0
or1). Otherwise, the ESP will immedi-
ately be engaged and will apply the rear
wheel brakes.
When towing the vehicle with all wheels
on the ground, the gear selector lever
must be in positionN and the
SmartKey must be in starter switch
position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for dis-
tances up to 30 miles (50 km) and at a
speed not to exceed 30 mph
(50 km/h).
398 Technical termsCAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping depending on vehi-
cle settings and/or ambient condi-
tions.
Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the passen-
ger compartment needed for vehicle
operation and monitoring.
Collapsible tire
An especially compact spare tire that
must be inflated with a provided air
pump before using. It should only be
used to bring the vehicle to the nearest
service station.
COMAND
(Co
ckpit Man
agement and
D
ata System)
Information and operating center for
vehicle sound and communications
systems, including the radio, CD changer and navigation system, as well
as other optional equipment (e.g. tele-
phone).
Control system
The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to ad-
just settings.
Cruise control
Driving convenience system for auto-
matically maintaining the vehicle speed
set by the driver.
Distronic*
A driving convenience cruise control
system which helps the driver maintain
a pre-selected speed:
If there is no vehicle directly ahead,
the system operates in the same
way as conventional cruise control.
If a slower moving vehicle is ahead,
Distronic* will reduce your vehicle
speed to the extent permitted by re-
duced throttle and up to 20% brak-
ing power to maintain the preset
minimum following distance.
DTR
(->Distr
onic*)
Engine number
The number set by the manufacturer
and placed on the cylinder block to
uniquely identify each engine pro-
duced.
ESP
(E
lectronic S
tability P
rogram)
Improves vehicle handling and direc-
tional stability.
ETD
(E
mergency Tensioning D
evice)
Device which deploys in certain frontal
and rear collisions exceeding the sys-
tem's threshold to tighten the seat
belts.
->SRS