2004 MERCEDES-BENZ ML500 Low drive

11 Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and / or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18 000 miles (approx. 29 000 km) on the
odometer of the vehicle, whichever occurs
first, a reasonable number of repair at-
tempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs:(1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calender days. Written notification
should be sent to us, not a dealer, at
Mercedes-Benz USA, LLC, Customer
Assistance Center, One Mercedes
Drive, Montvale, NJ 07645-0350.

15 Introduction
Where to find it
Where to find it
This Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. Each section
has its own reference color so you can find
information quickly.At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
Here you will find descriptions of the safety
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed on your ve-
hicle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

17 Introduction
Operating safety
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:

the safety precautions in this manual


the “Technical data” section in this
manual


traffic rules and regulations


motor vehicle laws and safety stan-
dards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modifications made may
produce an undesired effect on other sys-
tems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
See your authorized Mercedes-Benz Light
Truck Center for repairs or modifications to
electronic components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody
or tires / wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
o per at i ng s a fet y of yo ur veh ic l e. I f y ou f ee l a
sudden significant vibration or ride distur-
bance, or you suspect that damage to your
vehicle has occurred, you should turn on
your hazard warning flashers, carefully slow
down, and drive with caution to an area
which is a safe distance from the road.
Inspect the vehicle underbody and
tires / wheels for possible damage. If the ve-
hicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Light
Truck Center or other qualified maintenance
or repair facility for further inspection or re-
pairs.
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Re-
moval of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and / or per-
sonal injury.

18 IntroductionProblems with your vehicle
Problems with your vehicleIf you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact your authorized Mercedes-Benz Light Truck Center to have the problem diagnosed and corrected if required. If
the matter is not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Light Truck Center management,
or if necessary contact us at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
849 Eglinton Avenue East
Toronto, Ontario, M4G 2L5

27 At a glance
Center console
Center console
Upper part
Item
Page
1
Air vents, automatic
climate control
142
2
MCS, see separate
operating instructions
3
Automatic climate control
134
Rear window defroster
switch
133
4
Seat heater switch*,
passenger side
98
5
Rear quarter window
switch*, right
146
6
ESP control switch
80
Item
Page
7
Rear window
wiper / washer switch
51
8
Rear quarter window
switch*, left
146
9
Seat heater switch*,
driver’s side
98
a
Front and rear fog lamp
switch
111
b
Indicator lamp for antitheft
alarm system
83
c
Transmission control
switch, LOW RANGE mode
125

33 Getting started
Unlocking
Steering lock positions
0For removing key
The steering is locked when the key is
removed from the steering lock. If
necessary, move steering wheel
slightly to allow the locking mechanism
to engage.
1Unlocking steering
Power supply to some electrical con-
sumers, such as seat adjustment.
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
Warning!
G
When leaving the vehicle, always remove the
key from the steering lock and lock the vehi-
cle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehi-
cle. Unsupervised use of vehicle equipment
may cause an accident and / or serious per-
sonal injury.iThe key can only be withdrawn in
position0.
If necessary, move steering wheel
slightly to allow the key to be turned
clockwise to position1.
A warning sounds when the driver’s
door is opened and the key is in steer-
ing lock position0 or1.
The key can only be removed from the
steering lock with the gear selector le-
ver in positionP.
!To prevent accelerated battery dis-
charge and a possible dead battery, al-
ways remove the key from the steering
lock when the engine is not in opera-
tion.

34 Getting startedAdjusting
AdjustingSeats
The seats can be adjusted either manually
or electrically, depending on the vehicle’s
equipment.Warning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck.
That could cause serious or fatal injuries.
The seat back and seat belts provide the
best restraint when the wearer is in an up-
right position and belts are properly posi-
tioned on the body. Your seat must be
adjusted so that you can correctly fasten
your seat belt (
page 42).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle, always remove the
key from the steering lock and lock your
vehicle.
The power seats* can also be operated with
the appropriate door open. Do not leave
children unattended in the vehicle or with
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment may cause
an accident and / or serious personal injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM1

compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle's
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er’s instructions.
1BabySmart
TMis a trademark of Siemens
Automotive Corp.

36 Getting startedAdjustingSeat backrest tilt
Turn handwheel2 forward or back-
ward until your hands are slightly ang-
led when holding the steering wheel.
Seat height

Lift handle3.

Use your body weight to push the seat
downwards.

Lift your weight off the seat to obtain a
higher seat position.

Release lever3.Head restraint height
1Release button
Raising:

Manually adjust the height of the head
restraint by pulling it upward.
Lowering:

To lower the head restraint, push
release button1 and press down on
the head restraint.
Warning!
G
For your protection, drive only with properly
positioned head restraints.
Adjust head restraint so that the head re-
straint supports the back of the head at eye
level. This will reduce the potential for injury
to the head and neck in the event of an ac-
cident or similar situation.
Do not drive the vehicle without the seat
head restraints. Head restraints are intend-
ed to help reduce injuries during an acci-
dent.