196 Controls in detailUseful featuresUpgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. The display
in the instrument cluster is available for
use and spoken commands are only
available by pressing the RPT button on
the COMAND unit. A pop-up window
will appear in the COMAND display to
indicate that a Tele Aid call is in
progress.
212 OperationDriving instructionsWinter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to positionN. Try
to keep the vehicle under control by cor-
rective steering action.Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal brake effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed.
For more information, see “Winter driving”
(
page 240).
iFor information on driving with snow
chains, see “Snow chains”
(page 241).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
Do not engage the transfer case in position
LOW when driving on ice or packed snow. At
speeds below 18 mph (30 km / h) vehicle
steering is adversely affected by the LOW
RANGE – ABS (
page 75).
Warning!
G
Make sure not to endanger any other road
users when carrying out these braking ma-
neuvers.
Warning!
G
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monox-
ide (CO) gases may enter vehicle interior re-
sulting in unconsciousness and death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.Warning!
G
The outside temperature indicator is not de-
s i g n e d t o s e r v e a s a n i c e - w a r n i n g d e v i c e a n d
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.
215 Operation
Driving instructions
Checklist before off-road driving
Engine oil level
Check the engine oil level
(page 229). The display
ENGINE OIL
LEVEL - OK
must appear in the multi-
function display.
Only then can the vehicle obtain a trou-
ble-free oil supply, even on steep gradi-
ents.
Tires
Check the tread depth and maintain
specified tire pressure (see tire pres-
sure label inside the fuel filler flap).
Check tires for possible damage and
remove foreign objects.
Replace missing valve caps.
iWhenever driving in off-road mode, we
recommend:
Keeping doors, tailgate, windows
and sliding/pop-up roof closed.
Switching cruise control off.
!Observe the following during off-road
driving:
Adjust vehicle speed to condition of
terrain. The more uneven, rutty and
steeper the terrain, the lower the
speed should be. Drive through wa-
ter slowly at an even speed, avoid-
ing a bow wave.
Be especially careful when driving
in unknown territory. It may be nec-
essary to get out of the vehicle and
scout the path you intend to take.
Watch out for obstacles, such as
rocks, holes, tree stumps and ruts.
Avoid excessive engine
speeds – drive at moderate engine
speeds (max. 3000 rpm).
Before driving through water, deter-
mine its depth.
Do not stop vehicle while immersed
in water, and do not shut off the en-
gine.
In sandy soil, drive at a steady
speed as allowed by conditions.
This helps overcome the vehicle
rolling resistance and reduces the
likelihood of the vehicle sinking into
the ground.
Do not initiate jumps with the vehi-
cle. It interrupts the forward mo-
mentum of the vehicle.
Always drive on slopes with the en-
gine running and the vehicle in
gear.
Inspect the vehicle for possible
damage after each off-road trip.
225 Operation
At the gas station
Check regularly and before a long trip
1Coolant
2Brake fluid
Coolant
For normal replenishing, use water (pota-
ble water quality). For more information,
see “Coolant level” (
page 232) and see
“Fuels, coolants, lubricants, etc.”
(
page 333).Brake fluid
Windshield/rear window washer sys-
tem and headlamp cleaning system
For more information on refilling the reser-
voir, see “Windshield/rear window washer
system and headlamp cleaning system”
(
page 234).
iUse only premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON / 86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
More information on gasoline can be
found in the Factory Approved Service
Products pamphlet. iLeaving the engine running and the fuel
cap open can cause the ? malfunc-
tion indicator lamp to illuminate.
See also “Practical hints” section
(page 256).
iOpening the hood, see (
page 227).
!If you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the
brake system checked for brake pad
thickness and leaks immediately. Noti-
fy an authorized Mercedes-Benz Light
Truck Center immediately. Do not add
brake fluid as this will not solve the
problem. For more information, see
“Practical hints” (
page 254) .
234 OperationEngine compartmentWindshield/rear window washer sys-tem and headlamp cleaning system
The windshield washer reservoir is located
in the engine compartment on the passen-
ger side. It holds approximately 5.3 US qt
(5.0 l). The headlamp cleaning system is
also supplied from the windshield washer
reservoir.
1Cap
Use the tab to pull cap1 upwards.
Check washer solvent level and add
washer solvent as required.
Press cap1 on the filler neck until is
has completely engaged.
Add MB Windshield Washer Concentrate
“S” to the water during all seasons.
At temperatures above freezing point,
use MB Windshield Washer Concen-
trate “S” to prevent smearing.
If there is a danger of frost, use
MB Windshield Washer Concentrate
“S” and commercially available pre-
mixed windshield washer solvent/anti-
freeze to prevent water from freezing
on the windshield and the reservoir
from being damaged.
Premix the windshield washer fluid in a
suitable container, adapting the mixing ra-
tio to the outside temperature
(
page 339).
Warning!
G
Washer solvent / antifreeze is highly flam-
mable. Do not spill washer
solvent /antifreeze on hot engine parts, be-
cause it may ignite and burn. You could be
seriously burned.!Only use washer fluid which is suitable
for plastic lenses. Improper washer flu-
id can damage the plastic lenses of the
headlamps.
244 OperationVehicle care
Vehicle careCleaning and care of the vehicle
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the
underbody and cause lasting damage.Such damage is caused not only by ex-
treme and varying climatic conditions, but
also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins, etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:
Near the ocean
In industrial areas (smoke, exhaust
emissions)
During winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
A n y d a m a g e s h o u l d b e r e p a i r e d a s s o o n a s
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others ap-
plied later.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
247 Operation
Vehicle care
Cleaning the Rear Parking Assist
sensors*
1Sensor
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water to clean
sensor1.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the sensor. Do not at-
tempt to wipe dirty sensors with a dry cloth
or sponge.Wiper blades
Fold wiper arms forward.
Clean the wiper blade inserts with a
clean cloth and detergent solution.Window cleaning
Fold wiper arms forward.
Use a window cleaning solution on all
glass surfaces.
An automotive glass cleaner is recom-
mended.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the wiper blades, otherwise the
wiper motor can suddenly turn on and cause
injury.!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the windshield, otherwise the wiper
motor can suddenly turn on and cause inju-
ry.!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
334 Technical dataFuels, coolants, lubricants, etc.Engine oils
Engine oils are specifically tested for their
suitability in our engines. Therefore, use
only engine oils recommended by
Mercedes-Benz. Information on approved
engine oils is available in the Factory Ap-
proved Service Products pamphlet, or at
your authorized Mercedes-Benz Light
Truck Center.Please follow the FSS and Service Booklet
recommendations for scheduled oil chang-
es. Failure to do so could result in engine
damage not covered by the
Mercedes-Benz Limited Warranty.
Model
Capacity
Fuels, coolants, lubricants, etc.
Cooling system
approx. 12.7 US qt (12.0 l)
MB Anticorrosion/Antifreeze
Air conditioning system
R-134a refrigerant and
special PAG lubricant oil (never R-12)
Windshield/rear window washer system
and headlamp cleaning system
approx. 7.9 US qt (7.5 l)
MB Windshield Washer Concentrate
and water
1
1Use MB Windshield Washer Concentrate “S” and water for temperatures above freezing point or MB Windshield Washer Concentrate “S” and commercially available
premixed windshield washer solvent / antifreeze for temperatures below freezing point. Follow suggested mixing ratios (page 339).
!Always check the oil filler cap
(page 232) for important informa-
tion pertaining to the engine oil need-
ing to meet a specific Mercedes-Benz
specification (e.g. MB 229.5). If such
information is printed on the oil filler
cap, only use an engine oil from the list
of approved engine oils in the Factory
Approved Service Products pamphlet
that meets the specification indicated
on the oil filler cap.
Using engine oils of other specification
may cause the FSS to incorrectly deter-
mine the next service interval and will
result in engine damage not covered by
the Mercedes-Benz Limited Warranty.