195 Controls in detail
Useful features
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Light
Truck Center or Mercedes-Benz USA prod-
ucts and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. ten seconds during the sys-
tem self-check after turning SmartKey
in the starter switch to position2 (to-
gether with the SOS button and the
Roadside Assistance button•).
See system self-check (
page 191)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
196 Controls in detailUseful featuresUpgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. The display
in the instrument cluster is available for
use and spoken commands are only
available by pressing the RPT button on
the COMAND unit. A pop-up window
will appear in the COMAND display to
indicate that a Tele Aid call is in
progress.
345 Technical terms
GPS
(G
lobal P
ositioning S
ystem)
Satellite-based system for relaying
geographic location information to and
from vehicles equipped with special re-
ceivers. Employs CD digital maps for
navigation.
Instrument cluster
The displays and indicator/warning
lamps in the driver’s field of vision, in-
cluding the tachometer, speedometer,
engine temperature and fuel gauge.
Kickdown
Depressing the accelerator past the
point of resistance shifts the transmis-
sion down to the lowest possible gear.
This very quickly accelerates the vehi-
cle and should not be used for normal
acceleration needs.
Line of fall
The direct line that an object moves
downhill when influenced by the force
of gravity alone. Lock button
Button on the door which indicates
whether the door is locked or un-
locked. Pushing the lock button down
on an individual door from inside will
lock that door.
Memory function*
Used to store three individual seat,
steering wheel and mirror positions for
each key.
Menu
The control system displays are ar-
ranged in menus. Each menu contains
a number of commands for particular
systems. In the Audio menu, for exam-
ple, you will find the commands
Select
radio station
or Operate CD player
.
Using commands, you can directly
change the settings for your vehicle.MON
(M
otor O
ctane N
umber)
The Motor Octane Number for gasoline
as determined by a standardized meth-
od. It is an indication of a gasoline's
ability to resist undesired detonation
(knocking). The average of both the
MON (Motor Octane Number) and
->RON (Research Octane Number) is
posted at the pump, also known as
ANTI-KNOCK INDEX.
Multifunction display
A display field in the instrument cluster
used to present information provided
by the control system.
Overspeed range
Engine speeds within the red marking
of the tachometer dial. Avoid this en-
gine speed range, as it may result in se-
rious engine damage that is not
covered by the Mercedes-Benz Limited
Warranty.
347 Technical terms
Tele Aid System
(T
elematic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, roadside assistance
and information. Tele Aid is initially ac-
tivated by completing a subscriber
agreement and placing an acquain-
tance call.
The Tele Aid system is operational pro-
vided that the vehicle’s battery is
charged, properly connected, not dam-
aged and cellular and GPS coverage is
available.
Telematics*
A combination of the terms “telecom-
munications” and “informatics”.
Tightening torque
Force times lever arm (e.g. a lug
wrench) with which threaded fasteners
such as wheel bolts are tightened.Tire speed rating
Part of tire designation; indicates the
speed range for which a tire is ap-
proved.
Traction
Force exerted by the vehicle on the
road via the tires.
Transfer case
Speed of rotation/torque converter
that works together with the ->auto-
matic transmission. In the LOW mode
off-road position, the transfer case de-
creases the output rotational speed of
the ->automatic transmission by ap-
proximately half. This results in a corre-
sponding increase of torque on the
drive axles.
The vehicle then has nearly double the
driving force but drives only approxi-
mately half as fast.VIN
(V
ehicle I
dentification N
umber)
The number set by the manufacturer
and placed on the body to uniquely
identify each vehicle produced.
Voice control system*
Voice control system for car phones,
portable cell phones and audio sys-
tems (radio, CD, etc.).
350 IndexAir volume
Adjusting 159
AIRBAG OFF indicator lamp 259
Airbags 57
BabySmart
TM airbag deactivation
system 68, 343
Front 61
Safety guidelines 60
Alarm
Audible 73, 82
Canceling 83, 84
Visual 82
Alarm system
Anti-theft 82
Anticorrosion/antifreeze 337
Antiglare
Automatic 152
Antilock brake system (ABS) 343
Anti-theft alarm system
Arming 82Canceling alarm 83
Disarming 83
Anti-theft systems 82
Anti-theft alarm system 82
Tow-away alarm 83
Aquaplaning see Hydroplaning
Armrest
Storage compartment below 184
Storage compartment in front of 184
Ashtrays 186
At the gas station 224
ATF (automatic transmission fluid) 232
AUDIO menu 120
Selecting radio station 121
Automatic antiglare for rear view
mirror 152
Automatic central locking
Activating/deactivating (control
system) 133
Automatic climate control
Deactivating 162
Automatic headlamp mode 105Automatic lighting control
Activating 109
Deactivating 109
Automatic locking when driving 91
Automatic transmission 140
Accelerator position 144
Emergency operation (Limp Home
Mode) 144
Fluid level 232
Gear ranges 142
Gear selector lever position 140, 142
Gear shifting malfunctions 144
Kickdown 144
Manual shifting 141
One-touch gearshifting 141
Transmission fluid 232
B
BabySmart
TM
Airbag deactivation system 68, 343
Compatible child seats 68, 343
Self-test 68
353 Index
Climate control 156
Adjusting 159, 160
Defogging windshield 160
Defrosting 160
Rear window defroster 155
Setting the temperature 158
Clock 25
Closing
Glove box 183
Hood 228
Side windows 164
Sliding/pop-up roof 166, 292
Sliding/pop-up roof with
SmartKey 167
Tailgate 90
Windows 164
Windows with SmartKey 165
Closing sliding/pop-up roof
In an emergency 292
Cockpit 22, 343
Cockpit management and data system
(COMAND) 343
COMAND 343
COMAND see separate operating instruc-
tionsCombination switch 23, 107, 108
High beam flasher 47, 108
Turn signals 46
Windshield wipers 47
Control and operation of radio
transmitters 221
Control system 115, 343
AUDIO menu 120
Convenience submenu 133
Display digital speedometer 120
Functions 116, 119
Instrument cluster submenu 127
Lighting submenu 129
Malfunction memory menu 122
Menus 118, 119, 345
Multifunction display 115
Multifunction steering wheel 116
NAVI menu 122
Selecting radio system 121
Settings menu 123
Standard display menu 120Submenus 117, 119
TEL menu 137
Trip computer menu 136
Vehicle submenu 132
Convenience feature 165
Convenience submenu 133
Activating easy-entry/exit
feature 133
Setting key-dependency 135
Setting parking position for exterior
rear view mirror 135
Coolant 232, 336
Adding 233
Anticorrosion/antifreeze
quantity 337
Capacities 333
Checking level 232
Messages in display 268, 269
Temperature 223
Temperature display 112
Warning lamp 268
Coolant level
Checking 225, 232
361 Index
Lock button 345
Locking 51, 86
Fuel filler flap 224
Global, SmartKey 87
Separately the tailgate 90
Vehicle in an emergency 288
Loss of keys 88
Loss of Service and Warranty Information
Booklet 325
Low beam headlamps
Messages in display 276
Replacing bulbs 295, 297
LOW RANGE - ABS 75
Lowering
Vehicle 310
Lubricants
Technical data 333
M
Main dimensions 332
Maintenance 242Malfunction
Displaying 122
Rear Parking Assist* 174
Malfunction memory 122
Calling up 122
Clearing 123
Manual headlamp mode 105
Manual operations
Fuel filler flap 290
Interior lighting control 109
Locking the tailgate 90
Locking the vehicle 288
Sliding/pop-up roof 292
Unlocking the driver’s door 287
Unlocking the tailgate 91, 287
Unlocking transmission gear selector
lever 290
MB Tex upholstery
Cleaning 249
Mechanical key 287
Memory function 101, 345
Recalling positions from
memory 102Storing exterior rear view mirror park-
ing positions 103
Storing key dependent settings 102
Menus 116
AUDIO 120
Control system 345
In control system 118, 119
Malfunction memory 122
NAVI 122
Settings menu 123
Standard display 120
Submenus 117
TEL 137
Trip computer 136
Messages in the multifunction display
Symbol messages 265
Text messages 261
Middle tunnel
Fuse box in 321
Miles/kilometers in speedometer
Setting 128