2004 MERCEDES-BENZ G500 service

15 Introduction
Where to find it
Where to find it
This Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. Each section
has its own reference color so you can find
information quickly.At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
Here you will find descriptions of the safety
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed on your ve-
hicle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

45 Getting started
Driving

Release the parking brake by lifting
lever1 up slightly, pressing button2
on the lever and moving lever1 down
to the stop.
The warning lamp; (USA only) or
3 (Canada only) in the instrument
cluster goes out.
Driving

Depress the brake pedal.

Move gear selector lever to positionD
orR.

Release the brake pedal.

Carefully depress the accelerator.
Once the vehicle is in motion, the auto-
matic central locking system engages
and the locking knobs drop down.After a cold start, the automatic transmis-
sion shifts at a higher revolution. This al-
lows the catalytic converter to reach its
operating temperature earlier.
Warning!
G
It is dangerous to shift the gear selector le-
ver out ofP or N if the engine speed is high-
er than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could accel-
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
!In order to avoid damaging the trans-
mission,

wait for the gear selection process
to complete before setting the vehi-
cle in motion.


place the gear selector lever in
positionR only when the vehicle is
stopped.
!If you hear a warning signal when driv-
ing off, you have forgotten to release
the parking brake.
Release the parking brake.
!Do not run cold engine at high engine
speeds. Running a a cold engine at high
engine speeds may shorten the service
life of the engine.iYou can open the doors from inside at
any time. Open doors only when the
conditions are safe to do so.
You can deactivate the automatic
locking using the control system
(page 133).
!Simultaneously depressing the acceler-
ator pedal and applying the brake re-
duces engine performance and causes
premature brake and drivetrain wear.

58 Safety and SecurityOccupant safetyWarning!
G
The service life of the passenger front airbag
extends to the date indicated on the label lo-
cated on the driver side B pillar. To provide
continued reliability after that date, they
should be inspected by an authorized
Mercedes-Benz Light Truck Center at that
time and replaced when necessary.
Warning!
G
To reduce the risk of injury when the front
airbags inflate, it is very important for the
driver and front passenger to always be in a
properly seated position and to wear your
seat belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the backrest. Fasten
your seat belt and ensure it is properly posi-
tioned on your body (
page 62).
Since the airbag inflates with considerable
speed and force, a proper seating and hands
on steering wheel position will help to keep
you at a safe distance from the airbag. Oc-
cupants who are unbelted, out of position or
too close to the airbag can be seriously in-
jured by an airbag as it inflates with great
force in the blink of an eye:


Sit properly belted in an upright position
with your back against the backrest.


Adjust the driver seat as far as possible
rearward, still permitting proper opera-
tion of vehicle controls. The distance
from the center of the driver’s breast-
bone to the center of the airbag cover on
the steering wheel must be at least
ten inches (25 cm) or more. You should
be able to accomplish this by a combina-
tion of adjustments to the seat and
steering wheel. If you have any prob-
lems, please see your authorized
Mercedes-Benz Light Truck Center.


Do not lean with your head or chest
close to the steering wheel or dash-
board.


Keep hands on the outside of steering
wheel rim. Placing hands and arms in-
side the rim can increase the risk and
potential severity of hand/arm injury
when driver front airbag inflates.


Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.

82 Safety and SecurityAnti-theft systems
Anti-theft systemsImmobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
Removing the SmartKey from the starter
switch activates the immobilizer.
Deactivating
Inserting the SmartKey in the starter
switch deactivates the immobilizer.
Anti-theft alarm
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone:

opens a door


opens the tailgate


opens the hood
The alarm will stay on even if the activating
element (a door, for example) is immedi-
ately closed.
The alarm system will also be triggered
when


someone attempts to raise the vehicle


the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the SmartKey. The turn
signal lamps blink three times to indicate
that the alarm system is activated. A red
lamp in the tow-away alarm switch begins
to blink after arming the alarm system
(
page 27).
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Light
Truck Center or call
1-800-FOR-MERCedes (in the USA), or
1-800-387-0100 (in Canada).
iIf the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem (
page 190) provided Tele Aid
service was subscribed to and properly
activated, and that necessary cellular
service and GPS coverage are avail-
able.

83 Safety and Security
Anti-theft systems
Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the SmartKey. The
turn signal lamps blink once to indicate
that the alarm system is deactivated.Canceling the alarm
To cancel the alarm:

Press the Œ or ‹ button on the
SmartKey.
or

Insert the SmartKey in the starter
switch.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
iIf the turn signal lamps do not blink
three times, one of the following ele-
ments may not be properly closed:

a door


the tailgate


the hood
Close the respective element and lock
the vehicle again.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem provided Tele Aid service was
subscribed to and properly activated,
and that necessary cellular service and
GPS coverage are available.

115 Controls in detail
Control system
Control system
The control system is activated as soon as
the SmartKey in the starter switch is
turned to position1. The control system
enables you to

call up information about your vehicle


change vehicle settings
For example, you can use the control sys-
tem to find out when your vehicle is next
due for service, to set the language for
messages in the instrument cluster display
and much more.
The control system relays information to
the multifunction display.
Multifunction display
1Trip odometer
2Main odometer
3Outside temperature
4Clock
1
5Current gear selector lever position
6Transfer case program mode
Warning!
G
A driver’s attention to the road and traffic
conditions must always be his /her primary
focus when driving.
For your safety and the safety of others, se-
lecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions per-
mit it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 13.5 m) every second.
1See separate operating instructions for the
COMAND system for clock setting.

192 Controls in detailUseful featuresmultifunction display. All information rele-
vant to the emergency, such as the loca-
tion of the vehicle (determined by the GPS
satellite location system), vehicle model,
identification number and color are gener-
ated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.

194 Controls in detailUseful featuressystem mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.Information button¡
Located below the center armrest cover is
the Information button¡.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position2 (together with the SOS
button and the Information
button¡).
See system self-check (
page 191)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
TELE-DIAGNOSIS –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the ìbutton on the
multifunction steering wheel.