2004 MERCEDES-BENZ E500 steering wheel controls

166 Controls in detailAutomatic transmissionDownshifting
Briefly press the gear selector lever to
the left in theD-direction
(page 159).
or

Press button1 on the left side of the
steering wheel (
page 162).
The transmission shifts to the next
lower gear.Upshifting

Briefly press the gear selector lever to
the right in theD+direction
(page 159).
or

Press button2 on the right side of the
steering wheel (
page 162).
The transmission shifts to the next
higher gear.Kickdown
The kickdown can also be used for
maximum acceleration when driving in the
manual program mode.

Press the accelerator past the point of
resistance.
The transmission shifts to a lower gear.

Shift up once the desired speed has
been reached.
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced
vehicle control. Your vehicle’s ABS will not
prevent this type of loss of control.
iWhen driving at full throttle, the trans-
mission shifts to the next higher gear
when maximum engine speed has been
reached.
When you brake or stop, the transmis-
sion shifts down to a gear from which
you can easily accelerate or take off.

211 Controls in detail
Driving systems
Driving systems
The following driving systems are ex-
plained on the following pages:

Cruise control and Distronic*, with
which the vehicle can maintain a preset
speed


Airmatic* adjusts the vehicle suspen-
sion characteristics automatically and
controls the vehicle level


Parktronic system*, which assists the
driver during parking maneuvers
The BAS, ABS, ESP and SBC are described
in the “Safety and Security” section
(
page 74).
Cruise control
The cruise control automatically maintains
the speed you set for your vehicle.
Use of cruise control is recommended for
driving at a constant speed for extended
periods of time. You can set any speed
over 20 mph (30 km / h).
The cruise control function is operated by
means of the cruise control lever.
The cruise control lever is the uppermost
lever found on the left-hand side of the
steering column (
page 20).
Warning!
G
Cruise control is a convenience system de-
signed to assist the driver during vehicle op-
eration. The driver is and must always
remain responsible for the vehicle speed
and for safe brake operation.
Only use cruise control if the road, traffic
and weather conditions make it advisable to
travel at a steady speed.

The use of cruise control can be danger-
ous on winding roads or in heavy traffic
because conditions do not allow safe
driving at a steady speed.


The use of cruise control can be danger-
ous on slippery roads. Rapid changes in
tire traction can result in wheel spin and
loss of control.


Deactivate cruise control when driving
in fog.
The “Resume” function should only be oper-
ated if the driver is fully aware of the previ-
ously set speed and wishes to resume this
particular preset speed.

248 Controls in detailUseful features
12-V socket*
The socket is located in the rear of the cen-
ter console storage compartment.
The socket can be used for accessories up
to a maximum of 180 W.
Heated steering wheel*
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk with the heated steering wheel
switch is on the lower left-hand side of the
steering wheel.
1Indicator lamp
2Switching off
3Switching on
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
SmartKey with KEYLESS-GO* with you, and
lock your vehicle. Do not leave children un-
attended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and / or serious personal injury.iThe lighter socket can be used to ac-
commodate electrical accessories up
to a maximum 85 W.

249 Controls in detail
Useful features
Switching on
Switch on ignition.
All lamps in the instrument cluster
come on.

Turn switch at the tip of stalk in the di-
rection of arrow3.
The steering wheel is heated. Indicator
lamp1 comes on.
Switching off

Turn switch at the tip of stalk in direc-
tion of arrow2.
The heated steering wheel is turned off.
Indicator lamp1 goes out.
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.
iThe steering wheel heating does not
turn off automatically.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and / or serious
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his / her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
if road, weather and traffic conditions per-
mit.
1Observe all legal requirements.


250 Controls in detailUseful featuresYou can take and place telephone calls us-
ing thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 129).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid* The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


automatic and manual emergency


roadside Assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning the
SmartKey in starter switch to
position2, or pressing the
KEYLESS-GO* start/stop button twice
to position2. The message
Tele Aid –
not activated
will be shown in the
multifunction display for approximately
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).


255 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold button (for longer than
2seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-lished. When a voice connection is estab-
lished, the audio system is muted and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after turning the
SmartKey in the starter switch to
position2 (together with the SOS but-
ton and the Roadside Assistance
button•).
See system self-check (
page 251)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel.

256 Controls in detailUseful features
Upgrade signals
The Tele Aid system processes calls using
the following priority:

Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The
COMAND system operation will resume.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your authorized Mercedes-Benz Center
and have the system checked or con-
tact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttont on the multifunc-
tion steering wheel.

436 Index
Locking and unlocking 88
Loss of 91
Opening and closing the slid-
ing/pop-up roof* with 202
Opening and closing windows
with 199
Opening the panorama sliding/pop-up
roof* with SmartKey 208
positions in starter switch 31
Remote controls 88, 92
Restoring to factory setting 90, 94
Selective setting 89, 94
Starting the engine 44
Unlocking with 30
SmartKey with KEYLESS-GO* 91
Global locking and unlocking 94
Locking the vehicle 96
Loss of 96
Messages in display 335
Remote controls 91
Turning off the engine 53
Unlocking with 32
Smartkey-dependency memory
Settings 152Snow chains 296
Solar panel* 210
Spare fuses 385
Spare parts service 388
Spare wheel 350
Speed
Saving current 212
Speed settings
Cruise control 213
Distronic* 219, 220
Speedometer
Displays 216
Settings units 141
Speedometer display mode
Selecting 141
Split rear bench seat* 236
Sporty driving style 226
SRS 415
SRS indicator lamp 23, 56, 316
Standing lamps 119
Replacing bulbs 362
Standing water 274
Starter switch 31
Positions 31Starting difficulties 45
Starting position 31
Starting the engine 43
Steering column
Height adjustment 37
Length adjustment 37
Steering gear oil
Message in display 347
Steering wheel
Adjusting 37
Cleaning 308
Electrical adjustment 37
Stolen vehicle
Tracking services 258
Stopping
Panorama sliding/pop-up roof 207
Sliding/pop-up roof* 202
Windows 199
Storage compartments
Glove box 242
Storage space under armrest 244
Storing (Memory function*)
Positions into memory 117