2004 MERCEDES-BENZ E320 window

209 Controls in detail
Panorama sliding / pop-up roof*
Closing the panorama sliding / pop-up
roof with KEYLESS-GO*
The power windows (
page 197) will also
be closed when the panorama
sliding / pop-up roof is operated with
KEYLESS-GO.

Press and hold lock button at driver’s
door (
page 54) until the side win-
dows and the panorama
sliding / pop-up roof are closed.Synchronizing the panorama
sliding / pop-up roof
It is necessary to resynchronize the pan-
orama sliding / pop-up roof after

voltage supply interruption due to a
disconnected or discharged battery


the roof has been closed manually


the roof has been opened with an
abrupt movement


a malfunction.

Remove the fuse from the main fuse
box (
page 385).

Replace the fuse in the main fuse box.

Switch on ignition.

Press the switch in direction2
(page 206).
Warning!
G
When closing the windows and the panora-
ma sliding /pop-up roof, be sure that there is
no danger of anyone being harmed by the
closing procedure.
If potential danger exists, proceed as fol-
lows:

Release the lock button.


Pull on the door handle and hold firmly.
The side windows and the panorama
sliding/pop-up roof will open for as long
as the door handle is held but the door
is not opened.


240 Controls in detailLoadingLoading instructions
The total load weight including vehicle oc-
cupants and luggage / cargo should not ex-
ceed the vehicle capacity weight indicated
on the certification tag which can be found
on the left door pillar.The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.
Always place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should al-
ways be kept as low as possible since it in-
fluences the handling characteristics of
the vehicle.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle and can cause in-
jury to vehicle occupants unless the items
are securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo. Put luggage or car-
go in the trunk if possible. Do not pile lug-
gage or cargo higher than the seat backs.
Do not place anything on the rear-window
shelf.
Never drive vehicle with trunk open. Deadly
carbon monoxide (CO) gases may enter ve-
hicle interior resulting in unconsciousness
and death.

242 Controls in detailUseful features
Useful featuresInterior storage spaces Parcel net in front passenger footwell
A small convenience parcel net is located
in the front passenger footwell. It is for
small and light items, such as road maps,
mail, etc.Glove box
1Glove box lid release
2Compartment for mobile
phone / glasses
Opening the glove box

Push lid release1.
The glove box lid opens downward.
Closing the glove box

Push lid up to close.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
g a g e o r c a r g o i n t h e t r u n k i f p o s s i b l e . D o n o t
pile luggage or cargo higher than the seat
backs. Do not place anything on the shelf
below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
Warning!
G
The parcel net is intended for storing
light-weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
parcel net.
The parcel net cannot protect transported
goods in the event of an accident.

257 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND sys-
tem audio is muted and the selected
mode (radio or CD) pauses. The option-
al cellular phone (if installed) switches
off. If you must use this phone, the ve-
hicle must be parked. Disconnect the
coiled cord and place the call. The CO-
MAND navigation system (if engaged)
will continue to run. The display in the
instrument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

274 OperationDriving instructionsFor more information, see “Winter driving”
(page 295)
Standing water
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.
Warning!
G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle in-
terior resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the windWarning!
G
The outside temperature indicator is not de-
signed to serve as an ice-warning device and
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.
!Do not drive through flooded areas or
water of unknown depth. Before driving
through water, determine its depth.
Never accelerate before driving into
water. The bow wave could force water
into the engine and auxiliary equip-
ment, thus damaging them.
If you must drive through standing wa-
ter, drive slowly to prevent water from
entering the passenger compartment
or the engine compartment. Water in
these areas could cause damage to
electrical components or wiring of the
engine or transmission, or could result
in water being ingested by the engine
through the air intake causing severe
internal engine damage. Any such dam-
age is not covered by the
Mercedes-Benz Limited Warranty.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.

302 OperationVehicle care
Vehicle careCleaning and care of vehicle
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the
undercarriage and cause lasting damage.Such damage is caused not only by ex-
treme and varying climatic conditions, but
also by:


Air pollution


Road salt


Tar


Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:


Grease and oil


Fuel


Coolant


Brake fluid


Bird droppings


Insects


Tree resins etc.
Frequent washing reduces and / or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:


Near the ocean


In industrial areas (smoke, exhaust
emissions)


During winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
A n y d a m a g e s h o u l d b e r e p a i r e d a s s o o n a s
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others ap-
plied later.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.

306 OperationVehicle care
Clean the wiper blade inserts with a
clean cloth and detergent solution.Window cleaning

Turn on the wipers and place it in a ver-
tical position.
For information on placing the wipers in a
vertical position, see “Replacing wiper
blades” (
page 364).Use a window cleaning solution on all glass
surfaces. An automotive glass cleaner is
recommended.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the wiper blades, otherwise the
wiper motor might suddenly turn on and
cause injury.!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
!Fold the windshield wiper arms away
from the windshield to a vertical posi-
tion only. They could otherwise dam-
age the hood. Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the windshield, otherwise the wiper
motor might suddenly turn on and cause in-
jury.
!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.


307 Operation
Vehicle care
Light alloy wheels
Mercedes-Benz approved Wheel Care
should be used for regular cleaning of the
light alloy wheels.
If possible, clean wheels once a week with
Mercedes-Benz approved Wheel Care, us-
ing a soft bristle brush and a strong spray
of water.
Follow the instructions on the container.
Instrument cluster
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in a lukewarm solution. Do not use
scouring agents.Steering wheel and gear selector lever
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Cup holder
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Hard plastic trim items
Pour Mercedes-Benz approved Interior
Care onto a soft, lint-free cloth and apply
with light pressure.
Headliner and shelf below rear window
Clean with a soft bristle brush, or use a
dry-shampoo cleaner in case of excessive
dirt.Seat belts
The webbing must not be treated with
chemical cleaning agents. Use only clear,
lukewarm water and soap. Do not dry the
webbing at temperatures above 176°F
(80°C) or in direct sunlight.
iUse only acid-free cleaning materials.
Acid could lead to corrosion.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.