2004 MERCEDES-BENZ E320 key

257 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND sys-
tem audio is muted and the selected
mode (radio or CD) pauses. The option-
al cellular phone (if installed) switches
off. If you must use this phone, the ve-
hicle must be parked. Disconnect the
coiled cord and place the call. The CO-
MAND navigation system (if engaged)
will continue to run. The display in the
instrument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

258 Controls in detailUseful featuresStolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
123Signal transmitter key
4Indicator lamp
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure that people and objects
are out of the way of the device to prevent
potential harm or damage.
When programming a garage door opener,
the door moves up or down. When program-
ming a gate operator, the gate opens or
closes.
Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.

270 OperationDriving instructionsDriving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.
When starting off on a slippery surface, do
not allow a drive wheel to spin for an ex-
tended period with the ESP switched off.
Doing so may cause serious damage to the
drive train which is not covered by the
Mercedes-Benz Limited Warranty.
Parking
Tires
!Simultaneously depressing the acceler-
ator pedal and applying the brake re-
duces engine performance and causes
premature brake and drivetrain wear.
!Set the parking brake whenever park-
ing or leaving the vehicle. In addition,
move gear selector lever to position P.
When parking on hills, always set the
parking brake and turn front wheel
against road curb.Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the selector lever to positionP.


Slowly release brake pedal.


When parked on an incline, turn front
wheel towards the road curb.


Turn the SmartKey to starter switch
position0 and remove, or press
KEYLESS-GO* start/stop button (vehi-
cles with KEYLESS-GO*).


Take the SmartKey or the SmartKey with
KEYLESS-GO* with you and lock vehicle
when leaving.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
ti o n t o an a r ea wh ic h is a s a fe d is ta n c e fr o m
the road.

278 OperationAt the gas station
At the gas stationThe fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically locks/un-
locks the fuel filler flap.

Turn the engine off

by turning the SmartKey to
position0. Remove the SmartKey
from the starter switch.


by pressing the KEYLESS-GO*
start/stop button. Open the driv-
er’s door (with the driver’s door
open, starter switch is now in
position0, same as SmartKey re-
moved from starter switch).

Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.

Turn the fuel cap to the left and hold on
to it until possible pressure is released.

Take off the cap and set it in the recess
on the fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.

Only fill your tank until the filler nozzle
unit cuts out – do not top up or over-
fill.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious inju-
ry. Whenever you are around gasoline, avoid
inhaling fumes and skin contact, extinguish
all smoking materials. Never allow sparks,
flame or smoking materials near gasoline!

283 Operation
Engine compartment
Checking engine oil level
When checking the oil level the vehicle
must

be parked on level ground


be at normal operating temperature


have been stationary for at least five
minutes with the engine turned off
To check the engine oil level via the multi-
function display, do the following:

Turn the SmartKey in the starter switch
to position2 or press the KEYLESS-GO
start/stop button* twice.
The standard display (
page 134) should
appear in the multifunction display.

Press button k or j, on the
steering wheel until the following
message is seen in the multifunction
display:Engine oil level - Measuring now!
Measurement correct only if veh.
level
One of the following messages will
subsequently appear in the indicator:

Engine oil level ok


Add 1.0 qt. to reach max. oil
level!(Canada:
1.0 liter
)


Add 1.5 qts. to reach max. oil
level!(Canada:
1.5 liters
)


Add 2.0 qts. to reach max. oil
level!(Canada: 2
.0 liters
)

If necessary, add engine oil.
For adding engine oil see (
page 284).
More information on engine oil can be
found in the “Technical data” section
(
page 400) and (
page 403).
Other display messages
If the SmartKey or KEYLESS-GO start/stop
button* is not in position 2, the following
message will appear:
Turn on ignition
to see engine oil level!
Switch on the ignition.
If you see the message:
Observe waiting period
iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.

303 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at your authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care prod-
ucts.
Additional information can be found in the
booklet “Vehicle Care Guide”.Power washer
When using a power washer for cleaning
the vehicle, always observe the manufac-
turer’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not“bead up”, normally
every three to five months, depending on
climate and washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked. !Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.

304 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently. Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in out-
side mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the undercarriage, do not
forget to clean the inner sides of the
wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.

306 OperationVehicle care
Clean the wiper blade inserts with a
clean cloth and detergent solution.Window cleaning

Turn on the wipers and place it in a ver-
tical position.
For information on placing the wipers in a
vertical position, see “Replacing wiper
blades” (
page 364).Use a window cleaning solution on all glass
surfaces. An automotive glass cleaner is
recommended.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the wiper blades, otherwise the
wiper motor might suddenly turn on and
cause injury.!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
!Fold the windshield wiper arms away
from the windshield to a vertical posi-
tion only. They could otherwise dam-
age the hood. Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the windshield, otherwise the wiper
motor might suddenly turn on and cause in-
jury.
!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.