2004 MERCEDES-BENZ E-Class service

143 Service
Data entry
Moving the cursor to any position in a
text
Press the Keypad soft key:
The mode is changed to text.

Press or :
The cursor moves to the left or to the
right in the text.

Press the Keypad soft key:
The mode is now reversed from text
mode to keypad mode.
Deleting characters

Move the cursor behind the character
to be deleted (
page 144).

Press the Delete soft key.
The character to the left of the input
cursor is deleted.Inserting characters

Move the cursor to the desired posi-
tion.

Enter the character to be inserted as
described under “Entering characters”
(page 142).
Exiting the Selection menu

Press the Back soft key,
or

Use and  or  to select the
field .

Press.
In both cases the system accepts the
data entered.Upper and lower case characters, accent-
ed characters, special characters, and
numbers can be entered.
Entering characters

Use the or
-  keys to enter
a character.
A key must be pressed once or several
times in quick succession:
ok
Entry via 12 button keypadi Example: key:
1 depression = J
2 depressions = K
3 depressions = L
4 depressions = 5


144 ServiceData entry
After pressing the first time, the char-
acter display appears.
You can see which characters can be
entered when using the keys.
Each additional depression moves you
to the next character.

If necessary, press$.
This switches between upper and lower
case characters.

Wait until the character display disap-
pears,
or

Press.
The character is entered.Moving the cursor to any position in the
text

Press the Keypad soft key:
The mode changes to text.

Press or :
The cursor is moved to the left or to the
right in the text.

Press the Keypad soft key again:
The mode now reverses from text
mode to keypad mode.
Deleting characters

Move the cursor behind the character
to be deleted (
page 144).
The characters to the left of the input
cursor are deleted.Inserting characters

Move the cursor to the desired posi-
tion.

Enter the character to be inserted as
described under “Entering characters”
(page 143).
Exiting the Selection menu

Press the Back soft key.
or

Use and  or  to select the
field .

Press.
In both cases, the system accepts the
data entered.
iUse to enter a space “ ”.
ok

145 Service
Tele Aid*

Tele Aid*
Tele Aid* incorporates the following func-
tions:
Emergency call system

Roadside Assistance

Information
For certain emergency situations, the sys-
tem automatically triggers an emergency
call. An emergency call can also be trig-
gered manually. Refer to your vehicle Op-
erator's Manual for additional information.
If the system initiates an emergency call,
Connecting appears on the display.
During the emergency call Call Connect-
ed appears on the display. No operation
from COMAND is possible.Mercedes-Benz Roadside Assistance will
assist if technical problems with your vehi-
cle are experienced.
Roadside Assistance can be requested
manually. Refer to your vehicle Operator's
Manual for additional information.
Upon request of Roadside Assistance the
system initiates the call to the Mercedes-
Benz Response Center.
Connecting appears on the display.
If the connection is made, the message
Call Connected appears on the display.
Even after termination of the connection,
the service may remain active for up to an-
other 5 minutes in order to transmit any re-
quired data. During this time, phone calls
cannot be made, nor can SMS messages
be received.During activation of a roadside assistance
call, it is not possible to switch to another
application.
The transmitted data can contain, e.g., text
messages or address details of a
Mercedes-Benz Center.
Text messages

Press after you have read the mes-
sage.
The message disappears.
Route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.

Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(page 116).
Emergency call system
Roadside Assistance

146 ServiceTele Aid*Terminating the connection
On the COMAND control unit: 
Press.
On the multifunction steering wheel:

Presst
.
COMAND reverts to the system last ac-
tive before Tele Aid* was activated.
A call to the Mercedes-Benz Response
Center will be initiated. Information re-
garding the operation of your vehicle, the
nearest authorized Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you. Refer to your vehi-
cle Operator's Manual for additional
information. When a call to the Mercedes-Benz Re-
sponse Center is initiated, Connecting ap-
pears on the display.
When the connection is made, the mes-
sage Call Connected appears on the dis-
play.
Even after the connection has been termi-
nated, the service will remain active for 5
minutes in order to transmit any required
data. During this time, phone calls can not
be made, nor can SMS messages be re-
ceived.
The transmitted data can contain, e.g., text
messages or address details of a Mer-
cedes-Benz Center.Text messages

Press after you have read the mes-
sage.
The message disappears.
Route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.

Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(page 116).
Information

157 Glossary
Autostore
Enters the stations with the best recep-
tion (signal strength) into the autostore
memory in order of their reception
quality (from strong to weak).
Balance
Volume adjustment between left and
right speakers.
CDMA
(C
ode D
ivision M
ultiple A
ccess)
A digital spread-spectrum modulation
technique used mainly with personal
communication devices such as mobile
phones. CDMA digitizes the conversa-
tion and tags it with a special frequency
code.
COMAND
(Co
ckpit Man
agement and D
ata Sys-
tem)
Information and operating center for
vehicle sound and communication sys-
tems, including the radio and CD play-
er, as well as for other optional
equipment (CD changer*, telephone*,
satellite radio*, navigation*). DVD
(D
igital V
ersatile D
isc)
Digital storage medium for storing
large volumes of data (e.g. films).
Fader
(Fader control)
Volume control between front and rear
speakers.
GPS
(G
lobal P
ositioning S
ystem)
Satellite-based system for relaying
geographic location information to and
from vehicles equipped with special re-
ceivers. Employs DVD digital maps for
navigation.
GSM
(G
roupe S
peciale M
obile)
Set of standards used for cellular com-
munication; widely used in Europe.LOGIC7®
A 7-channel surround matrix that con-
verts any 2-channel material into
breathtaking multi-channel surround
sound, creating a natural, 360-degree
“enveloping” soundfield with a maxi-
mum “audio sweetspot” for all passen-
gers.
PIN
(P
ersonal I
dentification N
umber)
Personal identification number, must
be entered to activate the telephone.
POI
(P
oint o
f Interest)
Points of Interest include service sta-
tions, rest areas, parking lots, hospi-
tals, sight-seeing points, etc.
Provider
Service provider offering access to a
mobile communication network or oth-
er services within the network.
Glossary

158 GlossaryPUK
(P
ersonal U
nblocking K
ey)
Personal unlocking code, must be en-
tered if the wrong PIN was entered
three consecutive times.
SCAN search
Plays receivable radio stations, or CD
tracks in succession, each for approx.
8 seconds.
SIM
(S
ubscriber I
dentity M
odule)
Card provided by the GSM telephone
service provider. Necessary for access-
ing a mobile communication network.
SMS
(S
hort M
essage S
ervice)
With this function, you can receive,
read and delete short text messages
(if SMS service is provided by your ser-
vice provider).Soft keys
Keys to activate different functions,
depending on the selected operating
mode.
TDMA
(T
ime D
ivision M
ultiple A
ccess)
A method of digital wireless communi-
cation transmission allowing a large
number of users to access a single ra-
dio-frequency channel without interfer-
ence. Each user is given a unique time
slot within each channel.
Tele Aid*
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, roadside assistance
and information. Tele Aid is initially
activated by completing a subscriber
agreement and placing an acquain-
tance call. The Tele Aid system is operational pro-
vided the vehicle's battery is charged,
properly connected, not damaged and
cellular and GPS coverage are avail-
able.
Telematics*
Compound word made up of the terms
Telecommunication and Informatics.
Unlock code
Your unlock code prevents unautho-
rized persons from using your tele-
phone. The unlock code is a number
string, which you have to enter when
switching on the telephone.
UTC
(U
niversal T
ime C
oordinated)
The mean sun time associated with lon-
gitude zero (world time). It functions as
basis for the time zones.
WB
Weatherband

163 Index
Setting
Balance . . . . . . . . . . . . . . . . . . . . . . . 29
for navigation announcements . . 100
Bass . . . . . . . . . . . . . . . . . . . . . . . . . 30
for navigation announcements . . 100
Date . . . . . . . . . . . . . . . . . . . . . . . . 148
Date format. . . . . . . . . . . . . . . . . . . 148
Display brightness . . . . . . . . . . . . . 152
Fader. . . . . . . . . . . . . . . . . . . . . . . . . 29
for navigation announcements . . 100
Language
System language . . . . . . . . . . . . . 150
Low tones, see Bass
Map orientation . . . . . . . . . . . . . . . 129
Radio station. . . . . . . . . . . . . . . . 36, 39
Route mode . . . . . . . . . . . . . . . . . . . 99
Time . . . . . . . . . . . . . . . . . . . . . . . . 148
Time format . . . . . . . . . . . . . . . . . . 148
Treble . . . . . . . . . . . . . . . . . . . . . . . . 30
for navigation announcements . . 100
Volume . . . . . . . . . . . . . . . . . . . . . . . 29
for navigation announcements . . 100Setting language
System language. . . . . . . . . . . . . . . 150
Show
Navigation soft key displays . . . . . . 121
SIM card . . . . . . . . . . . . . . . . . . . . . . 158
SIM CARD BLOCKED . . . . . . . . . . . . . 76
Single CD mode
controls . . . . . . . . . . . . . . . . . . . . . . . 14
General information . . . . . . . . . . . . . 42
switching to . . . . . . . . . . . . . . . . . . . 43
Single CD operation. . . . . . . . . . . . . . 42
Sirius Satellite Radio*. . . . . . . . . . . . 62
Sirius Service Center
calling the . . . . . . . . . . . . . . . . . . . . . 68
SMS
deleting . . . . . . . . . . . . . . . . . . . . . . . 91
reading . . . . . . . . . . . . . . . . . . . . . . . 90
Soft key displays
show in navigation mode . . . . . . . . 121
Soft keys. . . . . . . . . . . . . . . . . . . 26, 158
Sound functions*. . . . . . . . . . . . . . . . 31
switching on . . . . . . . . . . . . . . . . . . . 31Speed dial. . . . . . . . . . . . . . . . . . . . . . 82
Starting
Route guidance . . . . . . . . . . . . . . . . 116
Station
storing (Satellite radio* mode) . . . . . 67
Station (radio)
presets . . . . . . . . . . . . . . . . . . . . 37, 40
search . . . . . . . . . . . . . . . . . . . . . 36, 39
setting . . . . . . . . . . . . . . . . . . . . . 36, 39
storing . . . . . . . . . . . . . . . . . . . . . . . . 40
Station (Satellite radio*)
presets . . . . . . . . . . . . . . . . . . . . . . . 64
scan search . . . . . . . . . . . . . . . . . . . . 67
selecting . . . . . . . . . . . . . . . . . . . . . . 64
storing . . . . . . . . . . . . . . . . . . . . . . . . 67
Storing
current vehicle location . . . . . . . . . 127
radio station . . . . . . . . . . . . . . . . . . . 40
Satellite radio* station . . . . . . . . . . . 67
Subscriber Identity Module
see SIM card
Surround. . . . . . . . . . . . . . . . . . . . . . 157