2004 MERCEDES-BENZ CLK320 COUPE display

254 Controls in detailUseful featuresInitiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.

Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover1 after the emergency
call is concluded.Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.

Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Roadside As-
sistance – Connecting call
will ap-
pear in the multifunction display.
When the connection is established, the
message
Roadside Assistance –
Call connected
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

255 Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system mutes and the message
Tele Aid
– Roadside Assistance call active
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately ten
seconds during the system self-check
after turning the ignition (position2) on
(together with the SOS button and the
Information button¡).
See system self-check (
page 252)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Roadside Assistance –
Call failed
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the ìbutton on the
multifunction steering wheel.

256 Controls in detailUseful featuresInformation button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Info – Connecting call
will
appear in the multifunction display.
When the connection is established, the
message
Info – Call connected
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
Tele Aid – Info call active

appears in the multifunction display. Infor-mation regarding the operation of your ve-
hicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after turning the
ignition (position2) on (together with
the SOS button and the Roadside As-
sistance button•).
See System self-check (
page 252)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message Info – Call failed
appears in the
multifunction display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel.

258 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Emergency call –
Call connected appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the
COMAND* display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Emergency call –
Call connected
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked,
a Response Center specialist will at-
tempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

283 Operation
Engine compartment
Engine oil
The amount of oil your engine needs will
depend on a number of factors, including
driving style. Higher oil consumption can
occur when

the vehicle is new


the vehicle is driven frequently at high-
er engine speeds
Engine oil consumption checks should only
be made after the vehicle break-in period.Checking engine oil level with the con-
trol system
When checking the oil level the vehicle
must


be parked on level ground


be at normal operating temperature


have been stationary for at least five
minutes with the engine turned off
To check the engine oil level via the
multifunction display, do the following:

Turn the SmartKey in the starter switch
to position2 or press the
KEYLESS GO* start/stop button twice.The standard display (
page 129) should
appear in the multifunction display.

Press buttonk or j on the
steering wheel until the following
message is seen in the multifunction
display:Engine oil level
Measuring now!
Measurement
correct
only if veh. levelOne of the following messages will
subsequently appear in the indicator:

Engine oil level
ok


Add 1.0 qt.
to reach max. oil level!(Canada:
1.0 liter
)
iDo not use any special lubricant addi-
tives, as these may damage the drive
assemblies. Using special additives not
approved by Mercedes-Benz will
restrict your warranty entitlement.
More information on this subject is
available at any Mercedes-Benz
Center.


284 OperationEngine compartment


Add 1.5 qt.
to reach max. oil level!(Canada:
1.5 liter
)


Add 2.0 qt.
to reach max. oil level!(Canada:
2.0 liter
)

If necessary, add engine oil.
For adding engine oil see (
page 285).
More information on engine oil can be
found in the “Technical data” section
(
page 388) and (
page 390).Other display messages
If the SmartKey is not turned to position2
in the starter switch, the following
message will appear:
Turn on ignition
to see engine oil level!
Switch on the ignition.
If you see the message:
Observe waiting time
If engine is at normal operating
temperature, wait five minutes before
repeating check procedure.

If engine is not yet at normal operating
temperature, wait 30 minutes before
repeating check procedure.If you see the message:
Engine oil level
Not when engine on!
Turn off the engine.

If the engine is at normal operating
temperature, wait five minutes before
checking oil.

If the engine is not yet at normal
operating temperature, you must wait
30 minutes before checking oil.
If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
Engine oil level
Reduce oil level
!

Have excess oil siphoned or drained
off. Contact your authorized
Mercedes-Benz Center.
iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.


285 Operation
Engine compartment
More information on messages in the
display concerning engine oil can be found
in the “Practical hints” section
(page 326). Adding engine oil
1Filler cap

Unscrew filler cap1 from filler neck.
Be careful not to overfill with oil.

Add engine oil as required. Be careful
not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
!Only use approved engine oils. For a
listing of a approved engine oils, refer
to the Factory Approved Service Prod-
ucts pamphlet in your vehicle literature
portfolio.
In addition, check the oil filler cap for
important information pertaining to the
engine oil needing to meet a specific
Mercedes-Benz specification (e.g. MB
229.5). If such information is printed
on the oil filler cap, only use an engine
oil from the list of approved engine oils
in the Factory Approved Service Prod-
ucts pamphlet that meets the specifi-
cation indicated on the oil filler cap.
Using engine oils of other specification
may cause the FSS to incorrectly deter-
mine the next service interval and will
result in engine damage not covered by
the Mercedes-Benz Limited Warranty.


296 OperationMaintenance
MaintenanceWe strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS (Flexible Service System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):Service A in XXXXX miles (km)
Service A in XXX days
Service A in X day
Service A due now!
The type of service due is indicated in the
multifunction display:9
Minor service (A)
´
Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared after 30 seconds. You can also
clear it yourself.
Press the reset button on the instru-
ment cluster (
page 126).
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:Service A exceeded by XXXXX miles
(km)
Service A exceeded by XXX days
Service A exceeded by X dayAn acoustic signal will also sound.
The Mercedes-Benz Center will reset the
service indicator following a completed
service.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.