Page 215 of 400
215 Controls in detail
Loading
Always place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should al-
ways be kept as low as possible since it in-
fluences the handling characteristics of
the vehicle.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle and can cause in-
jury to vehicle occupants unless the items
are securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo.
Never drive vehicle with trunk open. Deadly
carbon monoxide (CO) gases may enter ve-
hicle interior resulting in unconsciousness
and death.
iThe trunk is the preferred place to carry
objects.
The enlarged cargo area should only be
used for items which do not fit in the
trunk alone.
Page 230 of 400

230 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the
message
EMERGENCY CALL –
CALL CONNECTED
will appear in the
multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist will
attempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must
wait 15 minutes before pulling the
trunk recessed handle again.
Page 246 of 400

246 OperationDriving instructionsPassenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.Control and operation of radio
transmitters
COMAND*, radio and telephone*Telephones* and two-way radios
Radio transmitters, such as a portable
telephone or a citizens band unit should
only be used inside the vehicle if they are
connected to an antenna that is installed
on the outside of the vehicle.
Refer to the radio transmitter operation
instructions regarding use of an external
antenna.
Warning!
G
Always fasten items being carried as
securely as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry
objects.
Warning!
G
Please do not forget that your primary
responsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit
Management and Data System), radio or
telephone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every
second.
1Observe all legal requirements
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system,
possibly resulting in an accident and
personal injury.
Page 299 of 400

299 Practical hints
What to do if …
Display symbol
Display message
Possible cause
Possible solution
K
CLOSE
SUNROOF!
You have opened the driver’s door with
the SmartKey removed from the starter
switch and the sliding/pop-up roof open.
Close the sliding/pop-up roof
(page 203).
J
CLOSE
SUNROOF!
You have opened the driver’s door with
the SmartKey removed from the starter
switch and the sliding/pop-up roof open.
Close the sliding/pop-up roof
(page 203).
L
TELE AID
DRIVE TO WORKSHOP!
One or more main functions of the Tele
Aid system* are malfunctioning.
Have the Tele Aid system* checked by
an authorized Mercedes-Benz Center.
ì
FUNCTION
NOT AVAILABLE!
This display appears if buttonì
orí on the multifunction steering
wheel is pressed and the vehicle is not
equipped with a telephone*.
Ê
TRUNK OPEN!
This message will appear whenever the
trunk lid is open.
Close the trunk lid.
W
WASHER FLUID
CHECK LEVEL!
The fluid level has dropped to
about
1/3of total reservoir capacity.
Add washer fluid (
page 259).
Page 300 of 400
300 Practical hintsWhere will I find ...?
Where will I find ...?First aid kit
The first aid kit is located in the trunk on
the left side secured by a velcro strap.
Unfasten velcro strap.
Remove first aid kit.
Vehicle tool kit
The vehicle tool kit is located in the storage
compartment underneath the trunk floor.
The following is included:
Towing eye bolt
Wheel wrench
Alignment bolt
Vehicle jack
Wheel bolts
Special fuse extractor
Spare fusesRemoving the vehicle tool kit
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Retaining screw
2Storage well casing
Loosen retaining screw1 in the
middle of storage well casing2.
Remove storage well casing2.
iCheck expiration dates and contents
for completeness at least once a year
and replace missing/expired items.
Page 301 of 400

301 Practical hints
Where will I find ...?
Remove vehicle tool kit6.
3Arrow
4Minispare wheel
5Vehicle tool kit storage well casing
6Vehicle tool kit
Wheel wrench
Vehicle jackStoring the vehicle tool kit
Place vehicle tool kit6 in vehicle tool
kit storage well casing5.
Place storage well casing2 over the
vehicle tool kit storage well casing5
and turn retaining screw1 clockwise
as far it will go to secure the Minispare
wheel.Vehicle jackiArrow3 on vehicle tool kit storage
well casing5 must point in the direc-
tion of travel. Otherwise you cannot
place the storage well casing2 on top
and secure the Minispare wheel with
retaining screw1.!To prevent damage, always disengage
trunk floor handle from upper edge of
trunk and lower trunk floor before
closing the trunk lid.
Warning!
G
The jack is designed exclusively for jacking
up the vehicle at the jack take-up brackets
built into both sides of the vehicle. To help
avoid personal injury, use the jack only to lift
the vehicle during a wheel change. Never
get beneath the vehicle while it is supported
by the jack. Keep hands and feet away from
the area under the lifted vehicle. Always
firmly set parking brake and block wheels
before raising vehicle with jack.
Do not disengage parking brake while the
vehicle is raised. Be certain that the jack is
always vertical (plumb line) when in use,
especially on hills. Always try to use the jack
on level surface. Make sure the jack arm is
fully seated in the jack take-up bracket. Al-
ways lower the vehicle onto sufficient ca-
pacity jackstands before working under the
vehicle.
Page 302 of 400
302 Practical hintsWhere will I find ...?The vehicle jack is located in the storage
compartment underneath the trunk floor
together with the vehicle tool kit in the
vehicle tool kit storage well casing.Storage position
Remove vehicle jack from its
compartment.
Push crank handle up.
Operational position
Turn crank handle clockwise until it
engages (operational position).
Before storing the vehicle jack in its
compartment:
It should be fully collapsed.
The handle must be folded in (storage
position).
Minispare wheel
The Minispare wheel is located in the
storage compartment underneath the
trunk floor.
Removing the Minispare wheel
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
Loosen the retaining screw
(page 300) in the middle of storage
well casing.
Remove the storage well casing
(page 300).
Page 303 of 400

303 Practical hints
Where will I find ...?
1Vehicle tool kit
Wheel wrench
Vehicle jack
2Arrow
3Minispare wheel
4Vehicle tool kit storage well casing
Remove vehicle tool kit storage well
casing4.
Remove Minispare wheel3.Storing the Minispare wheel
Place Minispare wheel3 in wheel
well.
Place vehicle tool kit storage well
casing4 over the Minispare wheel.
Make sure arrow2 on vehicle tool kit
storage well casing4 points in the di-
rection of travel.
Place storage well casing (
page 300)
over vehicle tool kit storage well
casing4 and turn the retaining screw
(
page 300) clockwise as far it will go
to secure the Minispare wheel.
iArrow2 on vehicle tool kit storage
well casing4 must point in the
direction of travel. Otherwise you
cannot place the storage well casing
(page 300) on top and secure the
Minispare wheel with the retaining
screw (
page 300).
!To prevent damage, always disengage
trunk floor handle from upper edge of
trunk and lower trunk floor before
closing the trunk lid.Warning!
G
The dimensions of the Minispare wheel are
different from those of the road wheels. As
a result, the vehicle handling characteristics
change when driving with a Minispare wheel
mounted.
The Minispare wheel should only be used
temporarily, and should be replaced with a
regular road wheel as quickly as possible.