2004 MERCEDES-BENZ C320 starter

200 Controls in detailPower windows
Power windowsOpening and closing the windows
The side windows can be opened and
closed electrically. The switches for all the
side windows are on the driver’s door. The
switches for the respective windows are
on the front passenger door and the rear
doors.
1Left front window
2Right front window
3Right rear window
4Left rear window
5Rear window override switch
(
page 70)
Warning!
G
When closing the windows, make sure there
is no danger of anyone being harmed by the
closing procedure.
The closing of the door windows can be im-
mediately halted by releasing the switch or,
if switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If the window encounters an obstruction
t h a t b l o c k s i t s p a t h i n a c i r c u m s t a n c e w h e r e
you pulled the switch past the resistance
point and released it to close the window,
the automatic reversal function will stop the
window and open it slightly.
If the window encounters an obstruction
t h a t b l o c k s i t s p a t h i n a c i r c u m s t a n c e w h e r e
you are closing the window by pulling and
holding the switch, or by pressing and hold-
ing button‹ on the SmartKey the auto-
matic reversal function will not operate.
When leaving the vehicle, always remove the
SmartKey from starter switch, take it with
you, and lock your vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment can cause an
accident and/or serious personal injury.iYou can also open or close the
windows using the:

SmartKey (summer opening/con-
venience feature) (
page 202).


buttonO in the control panel of
the climate control (
page 155) or
the automatic climate control*
(
page 163)


buttone in the control panel of
the automatic climate control*
(page 163)

201 Controls in detail
Power windows

Turn SmartKey in the starter switch to
position1 or2.
Opening the windows

Press switch1 to4 to the resistance
point.
The corresponding window will move
downwards until you release the
switch.
Closing the windows

Pull switch1 to4 to the resistance
point.
The corresponding window will move
upwards until you release the switch.Fully opening the windows
(Express-open)

Press switch1 to4 past the
resistance point and release.
The corresponding window opens
completely.
Fully closing the windows
(Express-close)

Pull switch1 to4 past the
resistance point and release.
The corresponding window closes
completely.
Stopping windows

Press or pull respective switch again.
Warning!
G
If you pull and hold the switch up when
closing the window, and upward movement
of the window is blocked by some obstruc-
tion including but not limited to arms, hands,
fingers, etc., the automatic reversal will not
operate.
!If the upward movement of the window
is blocked during the closing
procedure, the window will stop and
open slightly.
Remove the obstruction, pull the
switch again past the resistance point
and release.
If the window still does not close when
there is no obstruction, then pull and
hold the switch again. The side window
will then close without the obstruction
sensor functionWarning!
G
Driver’s door only:
If within five seconds you again pull the
switch past the resistance point and
release, the automatic reversal will not
function.

203 Controls in detail
Sliding/pop-up roof*
Sliding/pop-up roof*
Opening and closing the sliding/pop-up roof
The sliding/pop-up roof can be opened
and closed electrically. The switch for the
sliding/pop-up roof is on the overhead
control panel.
1Push up to raise roof at rear
2Pull down to lower roof at rear
3Push forward to slide roof closed
4Push back to slide roof openWith the roof closed or tilted open, a
screen can be slid into the roof opening to
guard against sun rays. When sliding the
roof open, the screen will also retract.
Warning!
G
When closing the sliding/pop-up roof, make
sure there is no danger of anyone being
harmed by the closing procedure.
The closing procedure of the sliding/pop-up
roof can be immediately halted by releasing
the switch or, if the switch was moved past
the resistance point and released, by
moving the switch in any direction.
When leaving the vehicle, always remove the
SmartKey from starter switch, and lock your
vehicle. Do not leave children unattended in
the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equip-
ment can cause an accident and/or serious
personal injury.
!To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the
sliding/pop-up roof.
Do not open the sliding/pop-up roof if
there is snow or ice on the roof, as this
could result in malfunctions.
The sliding/pop-up roof can be opened
or closed manually should an electrical
malfunction occur (
page 309).

204 Controls in detailSliding/pop-up roof*
Turn SmartKey in the starter switch to
position1 or2.
Opening and closing the sliding/pop-up
roof

To open, close, raise or lower the
sliding/pop-up roof, move the switch
to resistance point in the required
direction1 to4.
Release the switch when the roof has
reached the desired position.Fully opening (Express-open) and
closing (Express-close) the
sliding/pop-up roof

To open, close, raise or lower the
sliding/pop-up roof, move the switch
past the resistance point in the
required direction1 to4 and
release.
The sliding/pop-up roof opens or
closes completely.
Stopping the sliding/pop-up roof

Move the switch in any direction.Opening and closing the sliding/pop-up
roof with the SmartKey
The power windows (
page 202) will also
be opened or closed when you operate the
sliding/pop-up roof with the SmartKey .

Aim transmitter eye at the driver’s door
handle.
iYou can also open or close the
sliding/pop-up roof using the:

SmartKey (summer opening/con-
venience feature) (
page 204)


buttonO in the control panel of
the climate control (
page 155) or
the automatic climate control*
(
page 163)


buttone in the control panel of
the automatic climate control*
(page 163)
iIf the movement of the sliding/pop-up
roof is blocked during the closing
procedure, the roof will stop and
reopen slightly.
Warning!
G
Never operate the windows or
sliding/pop-up roof* if there is the
possibility of anyone being harmed by the
opening or closing procedure.
In the event that the procedure causes
potential danger, the procedure can be
immediately halted by releasing the
transmit button on the SmartKey. To reverse
direction of movement, press buttonŒ
for opening or‹ for closing.

221 Controls in detail
Useful features
Rear seat ashtray
Opening ashtray
Pull at top of cover2 to open ashtray.
Removing ashtray insert

Press latch1 to disengage ashtray
insert and remove it.
Reinstalling the ashtray insert

Install ashtray insert.

Close the ashtray.
Cigarette lighter
The cigarette lighter is located in the
center console compartment in front of the
armrest.
1Cigarette lighter
2Cover
Turn SmartKey in the starter switch to
position1 or2.

Slide cover2 rearward.

Push in cigarette lighter1.
The cigarette lighter will pop out
automatically when hot.
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
SmartKey from the starter switch, and lock
your vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.iThe lighter socket can be used to
accommodate electrical accessories
up to a maximum 85 W.

223 Controls in detail
Useful features
Tele Aid* The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password via first call mail. By
visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access
to account information, remote door
unlock, Info Services profile and more.
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the SOS button. Failure to complete
either of these steps will result in a
system that is not activated. If the
system is not activated, the indicator
lamp in the SOS button stays on after
turning SmartKey in starter switch to
position2 and the message
TELE AID
EMERG. CALL – NOT ACTIVATED
will be
shown in the multifunction display for
approximately ten seconds.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
iThe SOS button is located above the
interior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.

224 Controls in detailUseful featuresSystem self-check
Initially, after turning the SmartKey in
starter switch to position2, malfunctions
are detected and indicated (the indicator
lamps in the SOS button, the Roadside
Assistance button• and the Informa-
tion button¡ stay on longer than ten
seconds or do not come on). The message TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
appears for approximately ten
seconds in the multifunction display.Emergency calls
An emergency call is initiated
automatically


following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy.


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm
system (
page 78) and tow-away
alarm (
page 79).
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled “SOS”,
then briefly pressing the button located
under the cover. See (
page 226) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

227 Controls in detail
Useful features
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE

appears in the multifunction display.

Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This
function permits the Mercedes-Benz
Roadside Assistance dispatcher to
download malfunction codes and
actual vehicle data.Information button¡
Located below the center armrest cover is
the Information button¡.

Press and hold button (for longer than
two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of
cellular and GPS signals).
iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately ten sec-
onds during the system self-check after
turning the SmartKey in the starter
switch to position2 (together with the
SOS button and the Information
button¡).
See system self-check (
page 224)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS – CALL
FAILED
appears in the multifunction
display.
Roadside Assistance calls can be
terminated using the ìbutton on
the multifunction steering wheel.