2004 MERCEDES-BENZ C320 COUPE maintenance

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle
outside the USA or Canada ............ 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting Safety Defects ............... 18At a glance......................................... 19
Cockpit ................................................ 20
Instrument cluster ............................... 22
Multifunction steering wheel ............... 24Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey.......... 30
Adjusting .............................................. 32
Seats............................................... 32
Steering wheel ................................ 37
Mirrors ............................................ 39
Driving .................................................. 41
Fastening the seat belt ................... 41
Starting the engine ......................... 44
Switching on headlamps ................. 48
Turn signals .................................... 48
High beam ...................................... 48
Windshield wipers ........................... 49
Problems while driving .................... 50
Parking and locking .............................. 52
Parking brake.................................. 52
Switching off headlamps................. 53
Turning off the engine ..................... 53
Safety and Security........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 62
Children in the vehicle .................... 65
Panic alarm* ........................................ 72
Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
Anti-theft systems ................................ 78
Immobilizer ..................................... 78
Anti-theft alarm system* ................ 78
Tow-away alarm* ............................ 79Controls in detail................................ 81
Locking and unlocking ......................... 82
Keys ................................................ 82
Opening the doors from the inside . 85
Opening the trunk lid ...................... 85
Closing the trunk lid ....................... 86
Trunk lid emergency release ........... 86

Contents
Opening and closing the roller sun-
blinds for the
panorama sliding/pop-up roof ..... 189
Opening and closing the
panorama sliding/pop-up roof ..... 190
Synchronizing the
panorama sliding / pop-up roof
and the roller sunblinds ............... 193
Driving systems ................................. 194
Cruise control .............................. 194
Loading.............................................. 197
Roof rack*.................................... 197
Luggage cover.............................. 197
Split rear bench seat .................... 197
Loading instructions..................... 199
Useful features .................................. 200
Interior storage spaces ................ 200
Ashtrays ....................................... 203
Cigarette lighter ........................... 204
Telephone* .................................. 205
Tele Aid* ...................................... 206
Garage door opener ..................... 214
Operation......................................... 221
The first 1000 miles (1500km) .......... 222Driving instructions ............................ 223
Drive sensibly – save fuel.............. 223
Drinking and driving ...................... 223
Pedals ........................................... 223
Power assistance .......................... 223
Brakes........................................... 224
Driving off ..................................... 225
Parking.......................................... 225
Tires .............................................. 226
Hydroplaning................................. 227
Tire traction .................................. 227
Tire speed rating ........................... 228
Winter driving instructions ............ 228
Standing water.............................. 229
Passenger compartment ............... 230
Driving abroad .............................. 230
Control and operation of
radio transmitter ........................... 230
Catalytic converter........................ 231
Emission control ........................... 231
Coolant temperature..................... 232
At the gas station ............................... 233
Refueling....................................... 233
Check regularly and
before a long trip .......................... 234
Engine compartment .......................... 236Hood ............................................. 236
Engine oil ...................................... 237
Transmission fluid level ................ 241
Coolant level ................................. 241
Battery .......................................... 242
Windshield washer system and
headlamp cleaning system ........... 243
Tires and wheels ................................ 244
Important guidelines ..................... 244
Life of tire ..................................... 245
Direction of rotation ..................... 245
Checking tire inflation pressure .... 245
Rotating wheels ............................ 246
Winter driving ..................................... 247
Winter tires ................................... 247
Block heater (Canada only) ........... 248
Snow chains ................................. 248
Maintenance ...................................... 249
Clearing the service indicator ....... 249
Service term exceeded ................. 249
Calling up the service indicator .... 250
Resetting the service indicator ..... 250
Vehicle care ....................................... 251
Cleaning and care of the vehicle ... 251

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MER-Cedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram Brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MER-Cedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MER-Cedes,
or Customer Service (in Canada) at
1-800-387-0100.

16 IntroductionOperating safety
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:

the safety precautions in this manual


the “Technical data” section in this
manual


traffic rules and regulations


motor vehicle laws and safety stan-
dards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modification made may
produce an undesired effect on other sys-
tems. Electronic malfunctions could seri-
ously impair the operating safety of your
vehicle.
See your authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle. If you feel a
sudden significant vibration or ride distur-
bance, or you suspect that damage to your
vehicle has occured, you should turn on your
hazard warning flashers, carefully slow
down, and drive with caution to an area
which is a safe distance from the road.
Inspect the vehicle underbody and
tires/wheels for possible damage. If the ve-
hicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Center
or other qualified maintenance or repair fa-
cility for further inspection or repairs.
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself.
Removal of any of these labels may cause
you and others to be unaware of certain
risks which may result in an accident and/or
personal injury.

117 Controls in detail
Control system
NAVI* menu
The
NAVI
menu contains the functions
needed to operate your navigation system.

Press buttonè orÿ repeatedly
until you see the message
NAVI
in the
display.


If the navigation system is switched off,
the message
NAVI OFF
is shown in the
display.


If the navigation system is on, the mes-
sage
NAVI ACTIVE
is shown in the dis-
play.
Please refer to the COMAND* manual for
instructions on how to activate the route
guidance system*.
Malfunction memory menu
Use the malfunction memory menu to scan
malfunction and warning messages that
may be stored in the system. What infor-
mation is shown in the display depends on
whether malfunctions have actually oc-
curred.

Press buttonè orÿ repeatedly
until you see the malfunction message
memory in the display.
No malfunction messages
If no malfunctions have occurred, the mes-
sage in the display is:
NO MALFUNCTION
iTo select the reverse side of the tape,
press button below track number on
the audio system display, or enter re-
quest on the COMAND* system locat-
ed in the center dashboard.
Warning!
G
Malfunction and warning messages are only
indicated for certain systems and are inten-
tionally not very detailed. The malfunction
and warning messages are simply a remind-
er with respect to the operation of certain
systems and do not replace the owner’s
and/or driver’s responsibility to maintain
the vehicle’s operating safety by having all
required maintenance and safety checks
performed on the vehicle and by bringing
the vehicle to an authorized Mercedes-Benz
Center to address the malfunction and
warning messages (
page 264).

221 Operation
The first 1000 miles (1500km)
Driving instructions
At the gas station
Engine compartment
Tires and wheels
Winter driving
Maintenance
Vehicle care

223 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent, de-
pends on driving habits and operating con-
ditions.
To save fuel you should:

Keep tires at the recommended infla-
tion pressures


Remove unnecessary loads


Remove roof rack when not in use


Allow engine to warm up under low
load use


Avoid frequent acceleration and decel-
eration


Have all maintenance work performed
by qualified technicians at the intervals
specified in the Service Booklet and as
required by the FSS. Contact your au-
thorized Mercedes-Benz Center
Fuel consumption is also increased by driv-
ing in cold weather, in stop-and-go traffic,
on short trips and in hilly country.
Drinking and driving
PedalsPower assistance
Warning!
G
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal ac-
cident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Warning!
G
Keep driver’s foot area clear at all times. Ob-
jects stored in this area may impair pedal
movement.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.

231 Operation
Driving instructions
Catalytic converter
Your Mercedes-Benz is equipped with
monolithic-type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial con-
trol of the pollutants in the exhaust emis-
sions. Keep your vehicle in proper
operating condition by following our rec-
ommended maintenance instructions as
outlined in your Service Booklet.
Emission control
Certain systems of the engine serve to
keep the toxic components of the exhaust
gases within permissible limits required by
law.
These systems, of course, will function
properly only when maintained strictly ac-
cording to factory specifications. Any ad-
justments on the engine should, therefore,
be carried out only by qualified
Mercedes-Benz Center authorized techni-
cians. Engine adjustments should not be
altered in any way. Moreover, the specified
service jobs must be carried out regularly according to Mercedes-Benz servicing re-
quirements. For details refer to the Service
Booklet.
!To prevent damage to the catalytic con-
verters, use only premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat and start a fire.
Warning!
G
As with any vehicle, do not idle, park or op-
erate this vehicle in areas where combusti-
ble materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.
Warning!
G
Inhalation of exhaust gas is hazardous to
your health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause un-
consciousness and lead to death.
Do not run the engine in confined areas
(such as a garage) which are not properly
ventilated. If you think that exhaust gas
fumes are entering the vehicle while driving,
have the cause determined and corrected
immediately. If you must drive under these
conditions, drive with at least one window
fully open at all times.