2004 MERCEDES-BENZ C320 4MATIC WAGON Rear seats

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting Safety Defects ............... 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower Part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey ......... 30
Adjusting .............................................. 32
Seats .............................................. 32
Steering wheel ................................ 36
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belt ................... 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47
Rear window wiper/washer ............ 49
Problems while driving.................... 50
Parking and locking .............................. 51
Parking brake ................................. 51
Switching off headlamps................. 52
Turning off engine ........................... 53

ContentsSafety and Security........................... 55
Occupant safety................................... 56
Airbags ........................................... 57
Seat belts ....................................... 62
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 72
Panic alarm* ........................................ 73
Activating ....................................... 73
Deactivating ................................... 73
Driving safety systems ......................... 74
ABS ................................................ 74
BAS ................................................ 75
ESP ................................................. 76
Four wheel electronic traction
system (4MATIC) with the ESP ....... 79
Anti-theft systems................................ 80
Immobilizer..................................... 80
Anti-theft alarm system* ................ 80
Tow-away alarm* ........................... 81
Controls in detail............................... 83
Locking and unlocking ......................... 84
SmartKey ....................................... 84
Opening the doors from
the inside ....................................... 87
Opening the tailgate ....................... 87
Closing the tailgate ........................ 88
Automatic central locking .............. 88
Locking and unlocking from
the inside ....................................... 89
Seats ................................................... 90
Easy-entry/exit feature* ................ 90
Removing and installing front seat
head restraints ............................... 91
Rear seat head restraints ............... 92
Multicontour seat* ......................... 95
Heated seats* ................................ 95
Memory function* ............................... 97
Storing positions into memory ....... 98
Recalling positions from memory ... 98
Storing exterior rear view mirror
parking position ............................. 99Lighting ............................................. 100
Exterior lamp switch .................... 100
Combination switch ..................... 103
Hazard warning flasher ................ 104
Interior lighting ............................ 105
Door entry lamps ......................... 106
Instrument cluster ............................. 107
Instrument cluster illumination .... 107
Coolant temperature display........ 108
Trip odometer .............................. 109
Tachometer .................................. 109
Outside temperature indicator ..... 109
Control system .................................. 111
Multifunction display.................... 111
Multifunction steering wheel........ 112
Menus .......................................... 114
Standard display menu ................ 116
AUDIO menu ................................ 116
NAVI* menu ................................. 119
Malfunction memory menu .......... 120
Settings menu .............................. 121
Trip computer menu..................... 134
TEL menu* ................................... 136

32 Getting startedAdjusting
AdjustingSeats
The seats can be adjusted either manually
or electrically, depending on the vehicle’s
equipment.Warning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck.
That could cause serious or fatal injuries.
The seat back and seat belts provide the
best restraint when the wearer is in an up-
right position and belts are properly posi-
tioned on the body. Your seat must be
adjusted so that you can correctly fasten
your seat belt (
page 40).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, and lock
your vehicle.
The power seats* can also be operated with
the driver’s or front passenger door open.
Do not leave children unattended in the ve-
hicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment may
cause an accident and/or serious personal
injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM1

compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er’s instructions.
1BabySmart
TM is a trademark of Siemens
Automotive Corp.

40 Getting startedDriving
DrivingFastening the seat beltWarning
G
Do not lay any objects in the driver’s foot-
well. Be careful that floor mats or carpets in
the driver’s footwell have sufficient clear-
ance for the pedals.
During sudden driving or braking maneuvers
the objects could get caught between the
pedals. You could then no longer brake or
accelerate.Warning!
G
Always fasten your seat belt before driving
off. Always make sure your passengers are
properly restrained, even those sitting in the
rear and pregnant women.
Failure to wear and properly fasten and po-
sition your seat belt greatly increases your
risk of injuries and their likely severity in an
accident. You and your passengers should
always wear seat belts.
If you are ever in an accident, your injuries
can be considerably more severe without
your seat belt properly buckled. Without
your seat belt buckled, you are much more
likely to hit the interior of the vehicle or be
ejected from it. You can be seriously injured
or killed.
In the same crash, the possibility of injury or
death is lessened if you are wearing your
seat belt. The airbags can only protect as ex-
pected if the occupants are using their seat
belts (
page 62).
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM1

compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle's
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er’s instructions.
1BabySmart
TM is a trademark of Siemens
Automotive Corp.

42 Getting startedDriving
If necessary, tighten the lap portion to
a snug fit by pulling shoulder portion
up.
Seat belt height adjustment
Adjust seat belt so that shoulder portion is
located as close as possible to the middle
of your shoulder (it should not touch the
neck).
Front seats
4Button for belt outlet height adjust-
ment

Press button4 and slide belt outlet
upward or downward.Rear outer seats
5Button for belt outlet height adjust-
ment

Press button5 and slide belt outlet
upward or downward.Proper use of seat belts


Do not twist the belt when fastening.


Adjust seat belt so that the shoulder
portion is located as close as possible
to the middle of the shoulder (it should
not touch the neck or pass under the
arm). For this purpose, you can adjust
the height of the belt outlet.


Position the lap belt as low as possible
on your hips (over hip joint) and not
across the abdomen.


Place the seat backrest in a nearly up-
right position.


Never use a seat belt for more than one
person at time.


Do not fasten a seat belt around a per-
son and another object at the same
time.


Check your seat belt during travel to
ensure that it is properly positioned.


65 Safety and Security
Occupant safety
Emergency tensioning device (ETD),
seat belt force limiter
The seat belts for the front and rear outer
seats are equipped with emergency
tensioning devices and belt force limiters.
The ETD is designed to activate in the
following cases when the seat belts are
fastened:

in frontal or rear-end impacts
exceeding a preset severity level.


if the restraint systems are operational
and functioning correctly.
See 1indicator lamp (
page 56).
In an impact, emergency tensioning
devices remove slack from the belts in
such a way that the seat belts fit more
snugly against the body. Belt force limiters
reduce the force exerted by the seat belts
on occupants during a crash.
Children in the vehicle
If an infant or child is traveling with you in
the vehicle:

Secure the child using an infant or child
restraint appropriate to the age and
size of the child and recommended for
use by Mercedes-Benz.


Ensure that the infant or child is prop-
erly secured at all times while the
vehicle is in motion.
Infant and child restraint seats and infor-
mation on choosing an appropriate re-
straint system can be obtained from any
Mercedes-Benz Center.
Infant and child restraint systems
Only use a BabySmart
TM1
compatible child
restraint for the front passenger seat in
this vehicle.
Warning!
G
An emergency tensioning device (ETD) that
was activated must be replaced.
When scrapping the emergency tensioning
device, our safety instructions must be
followed. These are available at your
authorized Mercedes-Benz Center.!Do not place objects heavier than
20 lbs (9 kg) on the front passenger
seat. This could cause the front or side
impact airbag on the front passenger
side to deploy in a crash which exceeds
the system’s deployment threshold.
1BabySmart
TM is a trademark of Siemens
Automotive Corp.

67 Safety and Security
Occupant safety
A statement by the child restraint man-
ufacturer of compliance with this stan-
dard can be found on the instruction
label on the restraint and in the
instruction manual provided with the
restraint.
When using any infant or child restraint
system, be sure to carefully read and
follow all manufacturer’s instructions
for installation and use.
Please read and observe warning labels
affixed to inside of vehicle and to infant
or child restraints.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM1

compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er’s instructions.
1BabySmart
TM is a trademark of Siemens
Automotive Corp.
Infants and small children should never
share a seat belt with another occupant.
During an accident, they could be crushed
between the occupant and seat belt.
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and
the child is not properly secured in the child
restraint.
Children too big for child restraint systems
must ride in back seats using regular seat
belts. Position shoulder belt across chest
and shoulder, not face or neck. A booster
seat may be necessary to achieve proper
belt positioning for children from 41 lbs until
they reach a height where a lap/shoulder
belt fits properly without a booster.


71 Safety and Security
Occupant safety
Child seat anchors – LATCH-type
This vehicle is equipped with two LATCH-
(Lower A
nchors and T
ethers for CH
ildren)
type anchors (at each of the outer rear
seats) for the installation of a LATCH-type
child seat with the matching mounting
fittings.
If a child seat is not installed, the
LATCH-type anchors can be folded back
between the seat cushion and the
backrest.1Anchors
2Button

Grip inner side of anchors1 and fold
forward until they audibly lock in place.

Install child seat according to the
manufacturer’s instructions.To fold anchors back

Press down button2 on each anchor
and return anchor1 to its catch.
iFor safety, make sure the hook has at-
tached to the ring beyond the safety
catch, as illustrated.
iThe child seat must be firmly attached
in the right and left side anchors1.
With a child seat installed in the left
rear seat, the seat belt for the center
seat occupied by a passenger must op-
erate freely. Guide seat belt between
its seat cushion mount and backrest
mount along outside of right side child
seat anchor.iNon-LATCH-type child seats may also
be used and can be installed using the
vehicle’s seat belt system. Install child
seat according to the manufacturer’s
instructions.