2004 MERCEDES-BENZ C320 4MATIC WAGON steering

244 OperationDriving instructionsWinter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to positionN. Try
to keep the vehicle under control by
corrective steering action.Road salts and chemicals can adversely
affect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking
efficiency should be tested as soon as
possible after driving is resumed.
For more information, see “Winter driving”
(
page 263).
iFor information on driving with snow
chains, see “Snow chains”
(page 264).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced
vehicle control. Your vehicle’s ABS will not
prevent this type of control loss.
Warning!
G
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Warning!
G
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monox-
ide (CO) gases may enter vehicle interior re-
sulting in unconsciousness and death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the
vehicle not facing the windWarning!
G
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the
road surface is free of ice.

254 OperationEngine compartmentEngine oil
The amount of oil your engine needs will
depend on a number of factors, including
driving style. Higher oil consumption can
occur when

the vehicle is new


the vehicle is driven frequently at
higher engine speeds
Engine oil consumption checks should only
be made after the vehicle break-in period.Checking engine oil level with the
control system
When checking the oil level the vehicle
must


be parked on level ground


be at normal operating temperature


have been stationary for at least five
minutes with the engine turned off
To check the engine oil level via the
multifunction display, do the following:

Turn the SmartKey in the starter switch
to position2.
The standard display (
page 111) should
appear in the multifunction display.

Press buttonk orj on the
steering wheel until the following
message is seen in the multifunction
display:ENGINE OIL LEVEL
MEASURING NOW
MEASURE. CORRECT
ONLY IF VEH. LEVEL
One of the following messages will
subsequently appear in the indicator:

ENGINE OIL LEVEL
OK


ADD 1.0 Qt. TO
REACH MAX. OIL LEVEL!(Canada:
1.0 LITER
)


ADD 1.5 Qts. TO
REACH MAX. OIL LEVEL!(Canada:
1.5 LITERS
)


ADD 2.0 Qts. TO
REACH MAX. OIL LEVEL!(Canada:
2.0 LITERS
)
iDo not use any special lubricant addi-
tives, as these may damage the drive
assemblies. Using special additives not
approved by Mercedes-Benz will
restrict your warranty entitlement.
More information on this subject is
available at any Mercedes-Benz
Center.

255 Operation
Engine compartment

If necessary, add engine oil.
For adding engine oil see (
page 256).
More information on engine oil can be
found in the “Technical data” section
(
page 346) and (
page 348).
Other display messages
If the SmartKey is not turned to position2
in the starter switch, the following
message will appear:
FOR ENGINE OIL LEVEL
SWITCH ON IGNITION!
Switch on the ignition.If you see the message:
OBSERVE WAITING PERIOD
If engine is at normal operating
temperature, wait five minutes before
repeating check procedure.

If engine is not yet at normal operating
temperature, wait 30 minutes before
repeating check procedure.
If you see the message:
ENGINE OIL LEVEL
NOT WHEN ENGINE ON!
Turn off the engine.

If the engine is at normal operating
temperature, wait five minutes before
checking oil.

If the engine is not yet at normal
operating temperature, you must wait
30 minutes before checking oil.If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
ENGINE OIL LEVEL
REDUCE OIL LEVEL
Have excess oil siphoned or drained
off. Contact your authorized
Mercedes-Benz Center.
More information on messages in the
display concerning engine oil can be found
in the “Practical hints” section
(
page 291).
iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.
!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.

266 OperationMaintenanceThe Mercedes-Benz Center will reset the
service indicator following a completed
service.Calling up the service indicator
Switch on ignition.
The standard display of the control
system appears (
page 111).

Press buttonk orj on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.
Resetting the service indicator
In the event that the service on your
vehicle is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch on ignition.
The standard display of the control
system appears (
page 111).

Press buttonk orj on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.

Press the reset button for about three
seconds.
This message appears in the multifunc-
tion display:SERVICE INTERVAL?
RESET WITH R BUTTON FOR 3 SEC.

To confirm, press reset button until you
hear a signal.
The service indicator now displays the
reset interval.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service
deadline, you will need to subtract
these days from the days shown in the
service indicator.
Do not confuse the service indicator
with the engine oil level indicator:.
iIf the service indicator was
inadvertently reset, have a
Mercedes-Benz Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing proper service as
called for by the FSS will cause the FSS
to incorrectly determine the next
service interval which will result in
engine damage not covered by the
Mercedes-Benz Limited Warranty.

271 Operation
Vehicle care
Steering wheel and gear selector lever
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Cup holder
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Hard plastic trim items
Pour Mercedes-Benz approved Interior
Care onto soft lint-free cloth and apply
with light pressure.Headliner and rear window shelf
Clean with soft bristle brush, or use a
dry-shampoo cleaner in case of excessive
dirt.
Seat belts
The webbing must not be treated with
chemical cleaning agents. Only use clear,
lukewarm water and soap. Do not dry the
webbing at temperatures above 176°F
(80°C) or in direct sunlight.Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
Leather upholstery
Wipe leather upholstery with a damp cloth
and dry thoroughly or clean with
Mercedes-Benz approved Leather Care.
Exercise particular care when cleaning
perforated leather as its underside should
not become wet.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.

274 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
come on during the bulb self-check when turning the SmartKey in the starter switch
to position2, have it checked and replaced
if necessary.Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction
indicator lamp comes on while
driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The brake system is still functioning normally
but without the ABS available.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions
increases the risk of an accident.

Read and observe messages in the
display (
page 280).
The charging voltage has fallen below ten
volts. The ABS has switched off.

When the voltage is above this value
again, the ABS is operational again.

If necessary, have the generator
(alternator) and battery checked.

282 Practical hintsWhat to do if …Display message
Possible cause
Possible solution
ESP
ESP
NOT AVAILABLE!
The ESP was deactivated because of a
malfunction or interrupted power supply.
The ABS might not be operational.

Synchronize the ESP. With vehicle
stationary and the engine running, turn
the steering wheel completely to the
left and then to the right to synchro-
nize the ESP.
If the ESP message does not go out:

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions
increases the risk of an accident.
The self-diagnosis has not been
completed.
The display will clear after driving a short
distance at more than 12 mph (20 km/h).
!When synchronizing the ESP, make
sure you can turn the steering wheel in
both directions as far as it will go
without the wheels hitting any objects,
e.g. a road curb.

284 Practical hintsWhat to do if …Symbol messagesDisplay symbol
Display message
Possible cause
Possible solution
-
ABS SYSTEM
VISIT WORKSHOP!
The ABS has detected a malfunction and
has switched off. The ESP and the BAS
are also deactivated.
The brake system is still functioning
normally but without the ABS available.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an
authorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions
increases the risk of an accident.
DISPLAY MALFUNCTION
VISIT WORKSHOP!
The ABS or the ABS display is
malfunctioning.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an
authorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions
increases the risk of an accident.