2004 LINCOLN AVIATOR Owners Manual

3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1±800±424±9393 (or 366±0123 in the Washington D.C. area) or write
to:
NHTSA
400 Seventh Street
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
Customer Assistance
265

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3±A), which is available
from your dealer.
²Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
²Never wash a vehicle that is ªhot to the touchº or during exposure to
strong, direct sunlight.
²Always use a clean sponge or carwash mitt with plenty of water for
best results.
²Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
²It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
²Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle's
paintwork and trim over time.
²Remove any exterior accessories, such as antennas, before entering a
car wash.
²Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
²If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
²Wash the vehicle first.
²Do not use waxes that contain abrasives.
²Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will ªgrayº or stain the parts over time.
Cleaning
Cleaning
266

PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle's color.
Take your color code (printed on a sticker in the driver's door jam) to
your dealer to ensure you get the correct color.
²Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
²Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
²Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37±A),
which is available from your dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
²Never apply any cleaning chemical to hot or warm wheel rims or
covers.
²Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
²Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
²To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
²Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
²Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
²Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts
that require cleaning and pressure rinse clean.
Cleaning
267

²Cover the highlighted areas to prevent water damage when cleaning
the engine.
²Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
PLASTIC (NON-PAINTED) EXTERIOR PARTS
Use only approved products to clean plastic parts. These products are
available from your dealer.
²For routine cleaning, use Motorcraft Detail Wash (ZC-3±A).
²If tar or grease spots are present, use Motorcraft Bug and Tar
Remover (ZC-42).
WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle's glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, tree sap, or other
organic contamination. To clean these items, please follow these tips:
²The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass
Cleaner (ZC-23), available from your dealer.
²Do not use abrasives, as they may cause scratches.
²Do not use fuel, kerosene, or paint thinner to clean any parts.
²Wiper blades can be cleaned with isopropyl (rubbing) alcohol or
windshield washer solution. Be sure to replace wiper blades when they
appear worn or do not function properly.
Cleaning
268

Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster's heated grid lines.
INSTRUMENT PANEL AND CLUSTER LENS
Clean the instrument panel with a damp cloth, then dry with a dry cloth.
²Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
²Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
air bags:
²Remove dust and loose dirt with a vacuum cleaner.
²Remove light stains and soil with Motorcraft Extra Strength
Upholstery Cleaner (ZC-41).
²If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14).
²Never saturate the seat covers with cleaning solution.
²Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
Do not use cleaning solvents, bleach or dye on the vehicle's
safety belts, as these actions may weaken the belt webbing.
Do not use chemical solvents or strong detergents when cleaning
the seat-mounted side air bag. Such products could contaminate
the side air bag system and affect performance of the side air bag in a
collision.
Cleaning
269

CLEANING THE CLIMATE CONTROLLED SEATS (IF EQUIPPED)
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Clean the seat with a damp cloth, using
a mild soap and water solution, if necessary.
LEATHER SEATS
Your leather seating surfaces have a clear, protective coating over the
leather.
²To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl
Cleaner (ZC-11±A). Dry the area with a soft cloth.
²To help maintain its resiliency and color, use the Motorcraft Deluxe
Leather Care Kit (ZC-11±D), available from your authorized dealer.
²Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
Note:In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
INTERIOR TRIM
²Clean the interior trim areas with a damp cloth, then dry by wiping
with a dry, soft, clean cloth.
²Do not use household or glass cleaners as these may damage the
finish.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Cleaning
270

FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS
Your Ford, Lincoln or Mercury dealer has many quality products available
to clean your vehicle and protect its finishes. These quality products
have been specifically engineered to fulfill your automotive needs; they
are custom designed to complement the style and appearance of your
vehicle. Each product is made from high quality materials that meet or
exceed rigid specifications. For best results, use the following products
or products of equivalent quality:
Motorcraft Custom Clearcoat Polish (ZC±8±A)
Motorcraft Custom Vinyl Protectant (not available in Canada) (ZC-40±A)
Motorcraft Vinyl Cleaner (Canada only) (CXC-93)
Motorcraft Vinyl Conditioner (Canada only) (CXC-94)
Motorcraft Deluxe Leather and Vinyl Cleaner (not available in Canada)
(ZC-11±A)
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Extra Strength Upholstery Cleaner (not available in Canada)
(ZC-41)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Wheel and Tire Cleaner (ZC-37±A)
Motorcraft Dash and Vinyl Cleaner (ZC-38±A)
Motorcraft Car Care Kit (ZC-26)
Ford Premium Car Wash Concentrate (F2SZ-19523±WC)
Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100)
Motorcraft Spot and Stain Remover (ZC-14)
Motorcraft Detail Wash (ZC-3±A)
Motorcraft Tire Clean and Shine (ZC-28)
Motorcraft Triple Clean (ZC-13)
Motorcraft Ultra-Clear Spray Glass Cleaner (not available in Canada)
(ZC-23)
Motorcraft Engine Shampoo and Degreaser (ZC-20)
Cleaning
271

SERVICE RECOMMENDATIONS
To help you service your vehicle:
²We highlight do-it-yourself items in the engine compartment for easy
location.
²We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check yourWarranty Guide/Owner
Information Guideto find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
²Do not work on a hot engine.
²Make sure that nothing gets caught in moving parts.
²Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
²Keep all open flames and other lit material away from the battery and
all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Maintenance and Specifications
Maintenance and Specifications
272