2004 GMC ENVOY XL phone

Audio Output
Audio from the DVD player or auxiliary inputs may be
heard through the following possible sources:
Wireless Headphones
Vehicle Speakers
Vehicle wired headphone jacks on the Rear Seat
Audio system (if equipped)
The RSE system will always transmit the audio signal
by infrared to the wireless headphones, if there is audio
available. See “Headphones” previously for more
information.
The RSE system is capable of outputting audio to the
vehicle speakers by using the radio. The RSE
system may be selected as an audio source on the
radio if the RSE system power is on. Once the
RSE system is selected as an audio source on the radio
adjust the speaker volume on the radio, if necessary.
If the RSE system power is not on, the RSE system will
not be an available source on the radio. Refer to the
radio information for the radio that your vehicle has for
more information.The RSE system is capable of outputting audio to the
wired headphone jacks on the rear seat audio system
(if equipped). The RSE system may be selected as
an audio source on the rear seat audio system if
the RSE system power is on. Refer toRear Seat Audio
(RSA) on page 3-117for more information.Video Screen
The video screen is located in the overhead console.
To use the video screen, push forward on the release
latch and the screen will fold down. Adjust the screen’s
position as desired. When the video screen is not in
use, push it up into its latched position.
The DVD player and display will continue to operate
when the screen is in the up or the down position. The
video screen contains the transmitters for the wireless
headphones and the remote control. If the screen
is in the closed position, the signals will not be available
for the operation of the headphones or the remote
control.
Notice:Directly touching the video screen may
damage it. Do not touch the screen. See “Cleaning
the Video Screen” later in this section for more
information.
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DVD Player
The DVD player is located in the overhead console.
The DVD player can be controlled by the buttons on
the DVD player or by the buttons on the remote control.
See “Remote Control” later in this section for more
information.
The DVD player power may be turned on when the
ignition is in RUN, ACCESSORY, or when Retained
Accessory Power (RAP) is active.
The RSE system DVD player is only compatible with
DVDs of the appropriate region code for the country
that the vehicle was sold in. The DVD region code
is printed on the jacket of most DVDs.
Standard audio CDs (CD-R and CD-RW discs) can
also be played in this DVD player.
When using the wired headphones, not included,
if the front seat passengers play a CD in the Radio
with Six-Disc CD (if equipped) or use XM™ Satellite
Radio Service (if equipped), you will hear the audio
for these sources, instead of the DVD or CD that
is currently playing through the RSE.
If an error message appears on the video screen,
see “DVD Messages” later in this section.
DVD Player Buttons
O(Power):Press this button to turn the RSE system
on and off. The power indicator light will illuminate
when the power is on.
X(Eject):Press this button to eject a DVD or CD.
SRCE (Source):Press this button to switch between
the DVD player and an auxiliary source.
c(Stop):Press this button to stop playing, rewinding,
or fast forwarding a DVD or CD. Press this button
twice to return to the beginning of the DVD.
3-110

Problem Recommended Action
After stopping the
player, I push Play but
sometimes the DVD
starts where I left off
and sometimes at the
beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on, the press the
load/eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.Problem Recommended Action
Sometimes the wireless
headphone audio cuts
out or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in
the vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing,
but there is no picture
or sound.Check that the DVD
player is in DVD mode.
The audio/video skips or
jumps.The DVD or CD could be
dirty, scratched, or
damaged.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD when
using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.
3-116

DVD Messages
The following errors may be displayed on the video
screen:
Disc Format Error:This message will be displayed if a
disc is inserted upside down, if the disc is not readable,
or if the format is not compatible with the DVD player.
Load/Eject Error:This message will be displayed if the
disc is not properly loaded or ejected.
Disc Play Error:This message will be displayed if the
DVD player cannot play the disc. Scratched or
damaged discs will cause this error.
Region Code Error:This message will be displayed if
the region code of the DVD is not compatible with
the region code of the DVD player.
No Disc:This message will be displayed if any of the
buttons on the DVD faceplate or remote control are
pressed and no disc is present in the DVD player.
DVD Distortion
There may be an experience with audio distortion in the
wireless headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
* Excludes the OnStar
®System.
Cleaning the Video Screen
Pour some isopropyl or rubbing alcohol on a clean cloth
and gently wipe the video screen. Do not spray directly
onto the screen and do not press too hard or too long on
the video screen.
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the sources: radio, cassette tapes, CDs, or DVDs.
However, the rear seat passengers can only control the
sources that the front seat passengers are not listening
to. For example, rear seat passengers may listen to and
control cassette tapes, CDs, or DVDs through the
headphones while the driver listens to the radio through
the front speakers. The rear seat passengers have
control of the volume for each set of headphones.
3-117

The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch the
source for the main radio to a remote source, the RSA will
not be able to control the source. You can operate the
rear seat audio when the main radio is off.
P(Power):Press this button to turn the system on or
off. The rear speakers will be muted when the power
is turned on unless you have a Bose
®equipped vehicle.
u(Volume):Turn this knob to increase or to
decrease the volume. The left volume knob controls the
left headphones and the right volume knob controls
the right headphones.SRCE (Source):Press this button to select a source:
radio, cassette tape, CD, or DVD. The inactive tape, CD,
or DVD will remain safely inside the radio for future
listening.
SEEK:Press this button to go to the next station and
stay there. The display will show the selection. This
function is inactive if the front seat passengers are
listening to the radio.
To scan preset stations, press and hold the SEEK
button. The radio will go to a preset station, play for a
few seconds, then go the next preset station. The
display will show the selections. This function is inactive
if the front seat passengers are listening to the radio.
When a cassette tape is playing, press the SEEK button
to go to the next selection on the tape. Press and
hold the SEEK button to go to the other side of the tape.
This function is inactive if the front seat passengers
are listening to a cassette tape.
When a CD is playing, press the SEEK button to go to
the next track on the CD. This function is inactive if
the front seat passengers are listening to a CD.
When a CD is playing in the six-disc CD player, press
and hold the SEEK button for 2 seconds to go you to the
next CD, if multiple CDs are loaded. This function is
inactive if the front seat passengers are listening to a CD.
3-118

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-8.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,
reading, or reaching for something on the oor — makesproper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive
a vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness.
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
4-2

Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing
on the road. If you can see reections from trees,
telephone poles or other vehicles, and raindrops
“dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you can not avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle
can be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
Have good tires with proper tread depth.
SeeTires on page 5-55.
4-33

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons
with Disabilities...........................................7-6
Roadside Assistance Program..........................7-7
Courtesy Transportation...................................7-8
Vehicle Data Collection and Event
Data Recorders.........................................7-10Reporting Safety Defects................................7-11
Reporting Safety Defects to the
United States Government..........................7-11
Reporting Safety Defects to the
Canadian Government................................7-12
Reporting Safety Defects to
General Motors.........................................7-12
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
7-1