Seating and Safety Restraints 73
Seating 73
Safety restraints 76
Air bags 86
Child restraints 97
Driving 109
Starting 109
Brakes 112
Traction control/AdvanceTrac 113
Transmission operation 115
Vehicle loading 121
Trailer towing 124
Roadside Emergencies 125
Getting roadside assistance 125
Hazard flasher switch 126
Fuel pump shut-off switch 127
Fuses and relays 127
Changing tires 136
Jump starting 141
Wrecker towing 147
Customer Assistance 148
Reporting safety defects (U.S. only) 156
Cleaning 157
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Owners Guide (post-2002-fmt)
USA English (fus)
Table of Contents
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DRIVING THROUGH WATER
If driving through deep or standing water is unavoidable, proceed very
slowly especially if the depth is not known. Never drive through water
that is higher than the bottom of the hubs (for trucks) or the bottom of
the wheel rims (for cars). Traction or brake capability may be limited
and your vehicle may stall. Water may also enter your engine’s air intake
and severely damage your engine.
Once through the water, always dry the brakes by moving your vehicle
slowly while applying light pressure on the brake pedal. Wet brakes do
not stop the vehicle as quickly as dry brakes. Driving through deep
water where the transmission vent tube is submerged may allow
water into the transmission and cause internal transmission
damage.
VEHICLE LOADING –WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle ’s weight ratings, with or without a trailer, from the vehicle ’s
Safety Certification Label and Tire and Load Information Label:
Base Curb Weight –is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight –is the weight of your new vehicle when you
picked it up from your dealer plus any aftermarket equipment.
Cargo Weight –includes all weight added to the Base Curb Weight,
including cargo and optional equipment. When towing, trailer tongue load
or king pin weight is also part of cargo weight.
GAW (Gross Axle Weight) –is the total weight placed on each axle
(front and rear) –including vehicle curb weight and all payload.
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GAWR (Gross Axle Weight Rating)–is the maximum allowable
weight that can be carried by a single axle (front or rear). These
numbers are shown on the Safety Compliance Certification Label
located on the driver ’s door or door pillar. The total load on each
axle must never exceed its GAWR.
Exceeding the Safety Certification Label axle weight rating limits
could result in substandard vehicle handling, performance,
engine, transmission and/or structural damage, serious damage to the
vehicle, loss of control and personal injury.
Note: For trailer towing information refer to Trailer Towingfound in
this chapter or the RV and Trailer Towing Guide provided by your
dealership.
GVW (Gross Vehicle Weight) –is the Vehicle Curb Weight + cargo +
passengers.
GVWR (Gross Vehicle Weight
Rating) –is the maximum
allowable weight of the fully loaded
vehicle (including all options,
equipment, passengers and cargo).
The GVWR is shown on the
Safety Compliance Certification
Label located on the driver ’s
door or door pillar. The GVW
must never exceed the GVWR.
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Exceeding the Safety Certification Label axle weight rating limits
could result in substandard vehicle handling, performance,
engine, transmission and/or structural damage, serious damage to the
vehicle, loss of control and personal injury.
GCW (Gross Combined Weight) –is the weight of the loaded vehicle
(GVW) plus the weight of the fully loaded trailer.
GCWR (Gross Combined Weight Rating) –is the maximum allowable
weight of the vehicle and the loaded trailer –including all cargo and
passengers –that the vehicle can handle without risking damage.
(Important: The towing vehicle ’s braking system is rated for operation at
GVWR, not at GCWR. Separate functional brakes should be used for safe
control of towed vehicles and for trailers weighing more than 680 kg
[1,500 lbs]). The GCW must never exceed the GCWR.
Maximum Loaded Trailer Weight –is the highest possible weight of a
fully loaded trailer the vehicle can tow. It assumes a vehicle with only
mandatory options, no cargo (internal or external), a tongue load of
10 –15% (conventional trailer) or king pin weight of 15 –25% (fifth wheel
trailer), and driver only (68 kg [150 lbs]). Consult your dealership (or
the RV and Trailer Towing Guide provided by your dealership) for
more detailed information.
Tongue Load or Fifth Wheel King Pin Weight –refers to the amount
of the weight that a trailer pushes down on a trailer hitch.
Examples: For a 2268 kg (5000 lbs.) conventional trailer, multiply 5000
by 0.10 and 0.15 to obtain a proper tongue load range of 227 to 340 kg
(500 to 750 lbs.). For an 5216 kg (11,500 lbs.) fifth wheel trailer,
multiply by 0.15 and 0.25 to obtain a proper king pin load range of 782
to 1304 kg (1,725 to 2,875 lbs.)
Do not exceed the GVWR or the GAWR specified on the
certification label.
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Do not use replacement tires with lower load carrying capacities
than the originals because they may lower the vehicle’s GVWR
and GAWR limitations. Replacement tires with a higher limit than the
originals do not increase the GVWR and GAWR limitations.
Exceeding any vehicle weight rating limitation could result in
serious damage to the vehicle and/or personal injury.
TRAILER TOWING
Your vehicle is not equipped to tow. No towing packages are available
through Ford or Lincoln/Mercury dealers.
RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Rear Wheel Drive (RWD) vehicles:
This applies to all cars and 4x2 trucks/sport utilities with rear wheel
drive capability.
• Place the transmission in N (Neutral)
• Maximum speed is 56 km/h (35 mph)
• Maximum distance is 80 km (50 miles)
If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph) must
be exceeded, you must disconnect the driveshaft.
Ford recommends the driveshaft be removed/installed only by a
qualified technician. Improper removal/installation of the
driveshaft may cause damage to the driveshaft and internal
transmission components. See your local dealer for driveshaft
removal/installation.
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
• for the New Vehicle Limited Warranty period of three years or
60,000 km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
• changing a flat tire
• jump-starts
• lock-out assistance
• limited fuel delivery
• towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
• coverage period
• exact fuel amounts
• towing of your disabled vehicle
• emergency travel expense reimbursement
• travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
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Roadside Emergencies
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
• Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
• an independent, third-party arbitration program for warranty disputes.
• available free to owners and lessees of qualifying Ford Motor Company
vehicles.
2004 Thunderbird (tbr)
Owners Guide (post-2002-fmt)
USA English (fus)
Customer Assistance
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