Page 147 of 240

address provided on the application form. Some
states will require you to use certified mail, with
return receipt requested.
Your application is reviewed and, if it is determined
to be eligible, you will receive an acknowledgment
indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s
independent administrator.
Your dealership and a Ford Motor Company
representative will then be asked to submit
statements.
To properly review your case, the Board needs the
following information:
•Legible copies of all documents and maintenance
or repair orders relevant to the case.
•The year, make, model, and Vehicle Identification
Number (VIN) listed on your vehicle ownership
license.
•The date of repair(s) and mileage at the time of
occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced
the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the
dealer(s) and Ford Motor Company.
•The names (if known) of all the people you
contacted at the dealership(s).
•A description of the action you expect to resolve
your concern.
You will receive a letter of explanation if your
application does not qualify for Board review.
Oral presentations
If you would like to make an oral presentation,
indicate YES to question 6 on the application. While
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
147
Page 174 of 240

•Always dispose of
automotive batteries
in a responsible
manner. Follow your
local authorized
standards for
disposal. Call your
local authorized
recycling center to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should
be checked at the mileage intervals in the scheduled
maintenance guide. The coolant concentration
should be maintained at 50/50 coolant and water,
which equates to a freeze point of -36°C (-34°F).
Coolant concentration testing is possible with a
hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014–R1060).
The level of coolant should be maintained at the
“cold full”of“cold fill range”level in the coolant
reservoir. If the level falls below, add coolant per the
instructions in theAdding Engine Coolantsection.
Your vehicle was factory-filled with a 50/50 engine
coolant and water concentration. If the
concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not
work properly.A50–50 mixture of coolant and
water provides the following:
•freeze protection down to -36°C (-34°F)
•boiling protection up to 129°C (265°F)
•protection against rust and other forms of
corrosion
•enables calibrated gages to function properly
LEAD
RETURN
RECYCLE
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
174
Page 213 of 240

Safety practices
Driving habits have a great deal to do with your tire
mileage and safety.
•Observe posted speed limits
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against a
curb when parking
If you vehicle is stuck in snow, mud, sand, etc.,do
notrapidly spin the tires; spinning the tires can tear
the tire and cause an explosion. A tire can explode
in as little as three to five seconds.
Tire explosions can cause death, personal
injury or property damage. Do not allow
anyone to stand near, or directly ahead or behind
the spinning tire.
Never spin the tires in excess of the 55 km/h
(35 mph) point indicated on the speedometer.
Highway hazards
No matter how carefully you drive there’s always the
possibility that you may eventually have a flat tire on
the highway. Drive slowly to the closest safe area
out of traffic. This may further damage the flat tire,
but your safety is more important.
If you feel a sudden vibration or ride disturbance
while driving or you suspect your tire or vehicle has
been damaged, immediately reduce your speed.
Drive with caution until you can safely pull off the
road. Stop and inspect the tire for damage. If the
tire is under-inflated or damaged, deflate it, remove
wheel and replace it with your spare tire and wheel.
If you cannot detect a cause, have the vehicle towed
to the nearest repair facility or tire dealer to have
the vehicle inspected.
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
213
Page 230 of 240

E
Emergencies, roadside
jump-starting ........ 136
Emergency Flashers 124
Emission control
system ...................... 191
Engine ...................... 221
cleaning ................. 155
coolant ................... 174
idle speed control . 171
lubrication
specifications. 218, 221
refill capacities ...... 215
service
points ............. 164–166
Engine block
heater ....................... 103
Engine oil ................ 167
checking and
adding .................... 167
dipstick .................. 167
filter,
specifications. 170, 215
recommendations . 170
refill capacities ...... 215
specifications. 218, 221
Exhaust fumes ........ 103
F
Floor mats ................. 50
Fluid capacities ....... 215
Foglamps ................... 35
Fuel .......................... 182
calculating fuel
economy ................ 187
cap ......................... 184
capacity ................. 215choosing the
right fuel ................ 185
comparisons with
EPA fuel economy
estimates ............... 191
detergent in fuel ... 187
filling your vehicle
with fuel. 182, 184, 188
filter,
specifications. 187, 215
improving fuel
economy ................ 187
octane
rating ..... 185–186, 221
quality .................... 186
running out of fuel 187
safety information
relating to automotive
fuels ....................... 182
Fuses ................ 125–126
G
Gas cap (see
Fuel cap) ................. 184
Gas mileage (see
Fuel economy) ........ 187
Gauges ....................... 14
H
Hazard flashers ....... 124
Head restraints ......... 64
Headlamps ................. 35
aiming ...................... 37
bulb specifications .. 39
daytime running
lights ........................ 35
flash to pass ............ 36
high beam ............... 36
replacing bulbs ....... 40
2004 Mustang(mus)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
230