2004 FORD EXPLORER mileage

from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
214

5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven to relearn the idle and fuel trim
strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and distilled water,
which equates to a freeze point of -36° C (-34° F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant
should be maintained at the “cold full” of “cold fill range” level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
LEAD
RETURN
RECYCLE
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
236

the tread is worn down to 4mm (1/16th of an inch). When you see these
“wear bars”, the tire is worn out and should be replaced.
Inspect your tires frequently for any of the following conditions and
replace them if one or more of the following conditions exist:
•Fabric showing through the tire rubber
•Bulges in the tread or sidewalls
•Cracks or cuts on the sidewalls
•Cracks in the tread groove
•Impact damage resulting from use
•Separation in the tread
•Separation in the sidewall
•Severe abrasion on the sidewall
If your vehicle has a leak in the exhaust system, a road tire or the spare
tire may be exposed to hot exhaust temperatures requiring the tire to be
replaced.
Safety practices
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against a curb when parking
If you vehicle is stuck in snow, mud, sand, etc.,do notrapidly spin the
tires; spinning the tires can tear the tire and cause an explosion. A tire
can explode in as little as three to five seconds.
Tire explosions can cause death, personal injury or property
damage. Do not allow anyone to stand near, or directly ahead or
behind the spinning tire.
Never spin the tires in excess of the 55 km/h (35 mph) point
indicated on the speedometer.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
268

coolant .....................................236
fail-safe coolant ......................240
idle speed control ...................234
lubrication
specifications ..................274, 276
refill capacities ........................272
service points ..................227–228
starting after a collision .........182
Engine block heater .................140
Engine oil ..................................229
checking and adding ..............229
dipstick ....................................229
filter, specifications ........233, 271
recommendations ...................233
refill capacities ........................272
specifications ..................274, 276
Exhaust fumes ..........................140
F
Fail safe cooling ........................240
Flexible Fuel Vehicle (FFV) ....242
Floor mats ...................................77
Fluid capacities .........................272
Foglamps .....................................37
Four-Wheel Drive vehicles .......153
driving off road ...............155, 163
indicator light .........................154
preparing to drive your
vehicle .....................................146
Fuel ............................................242
calculating fuel
economy
............................68, 248
cap ...........................................246
capacity ...................................272
choosing the right fuel ...........244
comparisons with EPA fuel
economy estimates .................251
detergent in fuel .....................246filling your vehicle
with fuel ..................242, 246, 248
filter, specifications ........247, 271
fuel pump shut-off
switch ......................................182
improving fuel economy ........248
octane rating ...........245, 276–277
quality ......................................245
running out of fuel .................246
safety information relating to
automotive fuels .....................242
Fuel - flex fuel vehicle
(FFV) .........................242, 244–245
Fuses ..................................183, 185
G
Garage door opener ....................50
Garage Door Opener
(see Homelink wireless control
system) ........................................60
Gas cap
(see Fuel cap) ...........................246
Gas mileage
(see Fuel economy) .................248
Gauges .........................................15
GAWR
(Gross Axle Weight Rating)
calculating ...............................174
GVWR
(Gross Vehicle Weight Rating)
calculating ...............................174
H
Hazard flashers .........................182
Head restraints ...........................94
Headlamps
aiming ........................................39
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
287