2004 FORD EXPLORER light

The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 30A Memory seat module, Driver
power seat
2 20A Moonroof
3 20A Radio, Amplifier, DVD
4 5A Front wiper module
5 15A Flasher relay (Turn, hazards)
6 10A Key-in-chime
7 15A Heated mirrors
8 5A Heated PCV (4.0L engine only)
9 15A Not used
10 10A Heated backlight relay coil, A/C
clutch contact
11 20A Heated seats
12 5A 4x4 (switch)
13 5A Overdrive cancel switch
14 5A PATS
15 5A Rear wiper module, Cluster
16 5A Power mirror, Manual climate
control, TPMS
17 15A Delayed accessory relay
coil/Battery saver coil and
contact/Reading and glove box
lamps
18 10A Flexible fuel pump
19 10A Restraint Control Module (RCM)
20 5A Memory driver seat switch, Driver
seat module, Body Security
Module (BSM), PATS LED
21 5A Instrument cluster, Compass,
Flasher coil
22 10A ABS, IVD Controller
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
186

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
23 15A Not used
24 15A Cigar lighter, OBD II, Neutral tow
25 5A Mode-Temperature actuator for
auxiliary climate control, Trailer
tow battery charge relay coil,
TPMS
26 7.5A Reverse park aid, Brake shift
interlock, IVD switch
27 7.5A Automatic dimming mirror, Digital
transmission range sensor, Backup
lamps
28 5A Radio (Start)
29 10A Digital transmission range sensor,
PWR feed to fuse #28 (Start feed)
30 5A Daytime Running Lamps (DRL),
DEATC climate controller, Manual
climate control, Manual climate
control temp blend actuator
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
187

If your vehicle is equipped with a tire pressure monitoring
system, refer toTire Pressure Monitoring System (if
equipped)in theMaintenance and specificationssection for
important information. If the tire pressure monitor sensor becomes
damaged, it will no longer function.
Spare tire information
Failure to follow these guidelines could result in an increased
risk of tire failure, loss of vehicle control, injury or death.
Your vehicle may be equipped with a dissimilar spare tire/wheel. A
dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is
different in diameter and/or width from the road tires and wheels listed
on the vehicle’s certification label or the tire label. If you have a
dissimilar spare tire/wheel, then it is intended for temporary use only.
This means that if you need to use it, you should replace it as soon as
possible with a road tire/wheel that is the same size and type as the road
tires and wheels that were originally provided by Ford. If the dissimilar
spare tire or wheel is damaged, it should be replaced rather than
repaired.
When driving with the dissimilar spare tire/wheeldo not:
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a dissimilar spare tire/wheel can lead to impairment of the
following:
•Handling, stability and braking performance
•Trailer tow performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
Drive cautiously when using a dissimilar spare tire/wheel and seek
service as soon as possible.
Note:If your vehicle is equipped with the tire pressure monitoring
system, the system indicator light will illuminate when the spare is in
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
195

Connecting the jumper cables
1. Connect the positive (+) jumper cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Connect the other end of the positive (+) cable to the positive (+)
terminal of the assisting battery.
+–+–
+–+–
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
204

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
212

The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
213

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Cleaning
Cleaning
219

•Cover the highlighted areas to prevent water damage when cleaning
the engine.
4.0L SOHC V6 Engine
4.6L V8 Engine
•Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Cleaning
221