2004 FORD E SERIES tow

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
2004 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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Fuse/RelayLocation Fuse Amp
Rating Passenger Compartment Fuse Panel
Description
5 30A Power lock switches, Power locks without RKE
6 10A Brake-shift interlock, Speed control (gasoline engine only)
7 10A Multi-function switch, Turn signals
8 30A Radio capacitor(s), Ignition coil, Powertrain Control Module (PCM)
diode, PCM power relay, Auxiliary PCM
(APCM) (Diesel engine only)
9 30A Wiper control module, Windshield wiper motor
10 20A Main light switch, Park lamps, License lamp (external lamps), Multi-function
switch (flash-to-pass)
11 15A Multi-function switch (hazards), Brake lamp switch, Brake lamps
12 15A Back-up lamps, Auxiliary battery relay (gasoline engine only), Trailer tow relay
13 15A Blend door actuator, A/C heater, Function selector switch
14 5A Instrument cluster
15 5A Trailer battery charge relay, Cluster, Daytime Running Lamps (DRL) module
16 30A Power seats
17 5A Power mirrors
18 —Not used
19 —Not used
20 10A Restraints
21 —Not used
2004 Econoline (eco)
Owners Guide (post-2002-fmt)
USA English (fus)
Roadside Emergencies
137

Fuse/RelayLocation Fuse Amp
Rating Passenger Compartment Fuse Panel
Description
22 15A Memory power radio, Rear seat video control unit, Battery saver relay,
Instrument cluster, courtesy lamp relay
23 20A Power locks w/RKE
24 —Not used
25 10A Left headlamp (low beam)
26 20A Cigar lighter
27 5A Radio
28 —Not used
29 20A Power point #4 (console)
30 15A Headlamps (high beam indicator)
31 10A Right headlamp (low beam)
32 20A Power point #1 (instrument panel)
33 10A Starter solenoid
34 20A Power point #3 (console)
35 30A Modified vehicle
36 5A (Cluster, A/C, Illumination, Radio)
37 —Not used
38 10A Roof marker lamps
39 10A Trailer tow electric brake, Center High-Mounted Stop Lamp (CHMSL),
Brake lamps
40 20A Power point #2 (2nd-row seating position-driverside)
41 30A Modified vehicle
42 —Not used
43 20A circuit breakerPower windows
44 —Not used
2004 Econoline (eco)
Owners Guide (post-2002-fmt)
USA English (fus)
Roadside Emergencies
138

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
20 60A** Auxiliary battery relay (gasoline
engine only), PDB fuses 8 and 24
(Diesel engine only)
21 30A** PCM power relay, PDB fuse 27
22 60A** I/P fuses 4, 5, 10, 11, 16, 17, 22
and 23
23 10A* Alternator
24 20A* Trailer tow running lamps and
back-up lamp relays
25—Not used
26 20A* Trailer tow turn signals
27 10A* PCM
A—Fuel pump relay
B—Horn relay
C—Trailer back-up lamps relay
D—Trailer running lamps relay
E—Trailer battery charge relay
F—IDM relay (Diesel only)
G—PCM relay
H—Blower motor relay
J—Accessory delay relay
K—Start relay (Diesel only)
* Mini fuses ** Maxi fuses
2004 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
141

•Diesel engine: passenger side of the engine compartment behind the
power distribution box.
Have a certified technician or your dealer service this module, if
required.
The relays are coded as follows:
Relay location Description
1 Trailer tow left turn
2 A/C control
3 PCM back-up lamp
4 Trailer tow right turn
CHANGING A FLAT TIRE
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
The use of tire sealants may damage your tires.
Spare tire information
The spare tire for your vehicle is stowed under the rear of your vehicle
(except cutaway and stripped chassis models or if equipped on E-350
Chassis Cab vehicles).
2004 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
143

To remove the spare tire:
1. Open the rear doors and remove
the thumb screw and anti-theft
bracket. If finger pressure will not
remove the thumb screw, use the
lug wrench to loosen the screw.
2. Remove the access cover from
the rubber strip behind the left
door.
3. Remove the jack handle from the
right side compartment and insert
the tip of the jack handle through
the access hole and into the tube.
4. Turn the jack handle
counterclockwise until the cable is
slack and the tire can be slid from
under the vehicle.
5. Remove the retainer from the
spare tire.
To stow the cable retainer with the spare removed, turn the jack handle
clockwise until all slack is removed.
Tire change procedure
Preparing to change the tire
To help prevent the vehicle from moving when you change a tire,
be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the
vehicle) to the tire being changed.
1. Park on a level surface.
2. Activate the warning flashers.
3. Place the gearshift in P (Park).
2004 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
144

If your vehicle has single rear wheels, thread the lug nuts on the studs
with the beveled face toward the wheel.
If your vehicle has dual rear wheels, thread the two element swiveling
lug nuts on the studs with the flange facing toward the wheel.
3. Use the lug nut wrench to screw the lug nut snugly against the wheel.
4. Lower the vehicle by turning the jack handle counterclockwise.
5. Remove the jack and fully tighten the lug nuts in the following
pattern:
•5-lug wheel
•8-lug wheel
Never use wheels or lug
nuts different than the
original equipment as this could
damage the wheel or mounting
system. This damage could allow
the wheels to come off while the
vehicle is being driven.
6. Install any wheel covers, ornaments or hub caps. Make sure they are
screwed or snapped in place.
7. Stow the jack, handle and lug wrench.
8. Unblock the wheels.
Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
1
4 3
2 5
1
3 4
27 6
5 8
2004 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your dealer for
assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, per scheduled maintenance guide), or at any
time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
Wheel lug nut torque specifications
On vehicles equipped with single rear wheels, retighten the lug nuts to
the specified torque at 800 km (500 miles) after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 160 km (100 miles), and again at 800 km (500
miles) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
Bolt size Wheel lug nut torque*
Nm Lb-ft
E-150: 1/2–20 135 100
E-250, E-350 and
E-450: 9/16–18190 140
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
2004 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
150