Safety belts and seats can become hot in a vehicle that has been
closed up in sunny weather; they could burn a small child. Check
seat covers and buckles before you place a child anywhere near them.
Combination lap and shoulder belts
1. Insert the belt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel
it latch. Make sure the tongue is
securely fastened in the buckle.
2. To unfasten, push the release
button and remove the tongue from
the buckle.
The front outboard and rear outboard safety restraints in the vehicle are
combination lap and shoulder belts. The front outboard passenger and
rear seat outboard safety belts have two types of locking modes
described below:
Vehicle sensitive mode
This is the normal retractor mode, which allows free shoulder belt length
adjustment to your movements and locking in response to vehicle
movement. For example, if the driver brakes suddenly or turns a corner
sharply, or the vehicle receives an impact of approximately 8 km/h (5
mph) or more, the combination safety belts will lock to help reduce
forward movement of the driver and passengers.
Automatic locking mode
The automatic locking mode is not available on the driver safety belt.
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Seating and Safety Restraints
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Front safety belt height adjustment
Adjust the height of the shoulder
belt so the belt rests across the
middle of your shoulder.
To adjust the shoulder belt height,
push the button and slide the height
adjuster up or down. Release the
button and pull down on the height
adjuster to make sure it is locked in
place.
Position the safety belt
height adjusters so that the
belt rests across the middle of
your shoulder. Failure to adjust
the safety belt properly could
reduce the effectiveness of the
seat belt and increase the risk of
injury in a collision.
Lap belts
Adjusting the center lap belt
The lap belt does not adjust automatically.
The lap belt should fit snugly and as low as possible around the
hips, not across the waist.
Insert the tongue into the correct
buckle (the buckle closest to the
direction the tongue is coming
from). To lengthen the belt, turn the
tongue at a right angle to the belt
and pull across your lap until it
reaches the buckle. To tighten the
belt, pull the loose end of the belt
through the tongue until it fits snugly across the hips.
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Seating and Safety Restraints
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Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
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Customer Assistance
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Fluid Ford Part Name Application Capacity
Fuel tank N/A All regular and
extended length
vans and wagons132.4L (35.0
gallons)
138 inch
wheelbase (except
E-Super Duty)140.0L (37.0
gallons)
158 inch
wheelbase (except
E-Super Duty)140.0L (37.0
gallons)
5
176 inch
wheelbase (except
E-Super Duty)140.0L (37.0
gallons)
158 inch and 176
inch wheelbase
(E-Super Duty)208.0L (55 .0
gallons)
Transmission
fluid
6Motorcraft
MERCONVATFAutomatic
(4R70/75 E-W)13.2L (13.9
quarts)7
Motorcraft MERCON
AT FAutomatic (4R100
except E-450)16.1L (17.0
quarts)7
Automatic (4R100
E-450)16.7L (17.7
quarts)7
Windshield
washer fluidMotorcraft Premium
Windshield Washer
ConcentrateAll 4.0L (4.2
quarts)
1Add the coolant type originally equipped in your vehicle.2If your vehicle’s rear axle is filled with a synthetic rear axle lubricant it
is considered lubricated for life. These lubricants do not need to be
checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle lubricant should
be changed any time the rear axle has been submerged in water.
Fill 6 mm to 14 mm (1/4 inch to 9/16 inch) below bottom of fill hole.
Add 118 ml (4 oz.) of Additive Friction Modifier XL-3 or equivalent
meeting Ford specification EST-M2C118–A, for complete refill of 8.8 inch
and 9.75 inch Traction-Lok axles.
3Fill Dana rear axles to 6 mm to 19 mm (1/4 inch to 3/4 inch) below
bottom of fill hole. Fill Visteon axles 6 mm to 14 mm (1/4 inch to 9/16
inch) below bottom of fill hole.
4Visteon Traction-Lok axles require 118 ml (4 oz.) of Additive Friction
Modifier XL—3 or equivalent meeting Ford specification EST-M2C118–A.
Dana limited-slip axles (E250/350/450/550) require 237ml (8 oz.) of
Additive Friction Modifier C8AZ—19B546–A or equivalent meeting Ford
specification EST-M2C118-A.
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Maintenance and Specifications
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VEHICLE DIMENSIONS
Van/wagon models
E-150 E-250 E-350
(1) Overall height 2050 mm (80.7
in)2118 mm (83.4
in)2136 mm
(84.1 in)
(2) Track front/rear 1763 (69.4)/1707
mm (67.2 in)1763
(69.4)/1692 mm
(66.6 in)1763
(69.4)/1687
mm (66.4
in)
(3) Overall width
(excluding mirrors)2014 mm (79.3 in)
(4) Wheelbase 3505 mm (138 in)
(5) Overall length Regular van, 5381 mm (211.8 in)
Extended, 5889 mm (231.8 in)
3
2
1
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Cutaway/commercial stripped chassis models
Body style
Dimension E-250 E-350 E-450 Super
Duty
(1) Overall height Refer to Body Builder for specifications.
(2) Track (Front /
Rear)1763 mm (69.4 in)/
1 692 mm (66.6 in)1763 mm (69.4 in)/
SRW 1687 mm
(66.4 in),
DRW 1859 mm
(73.2 in)1763 mm
(69.4 in)/
1974 mm
(77.7 in)
(3) Overall width Refer to Body Builder for specifications.
(4) Wheelbase 3150 mm (124 in) 3505 mm
(138 in)
4013 mm
(158 in)
4470 mm
(176 in)4013 mm
(158 in)
4470 mm
(176 in)
(5) Overall length Refer to Body Builder for specifications.
4
5
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FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of genuine Ford accessories are available for your
vehicle through your local authorized Ford or Ford of Canada dealer.
These quality accessories have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and aerodynamic appearance of your vehicle. In addition, each accessory
is made from high quality materials and meets or exceeds Ford’s rigorous
engineering and safety specifications. Ford Motor Company will repair or
replace any properly dealer-installed Ford accessory found to be
defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessory. The accessory will be warranted for whichever provides you
the greatest benefit:
•12 months or 20,000 km (12,000 miles) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
This means that genuine Ford accessories purchased along with your
new vehicle and installed by the dealer are covered for the full length of
your New Vehicle’s Limited Warranty—3 years or 60,000 km (36,000
miles) (whichever occurs first). Contact your dealer for details and a
copy of the warranty.
Not all accessories are available for all models.
The following is a list of several Ford Genuine Accessory products for
your vehicle. Not all accessories are available for all models. For a
complete listing of the accessories that are available for your vehicle,
please contact your dealer or visit our online store at:
www.fordaccessoriesstore.com.
Exterior style
Bug shields
Deflectors
Exterior trim
Fender flares
Front end covers
Grille inserts
Headlamps, taillamps, fog lights and Daytime Running Lamps (DRLS)
Running boards
Sliding rear windows - manual and power
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Accessories
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