2004 FORD CROWN VICTORIA suspension

Seating and Safety Restraints 87
Seating 87
Safety restraints 91
Air bags 105
Child restraints 112
Driving 124
Starting 124
Brakes 128
Traction control 131
Air suspension 133
Transmission operation 134
Vehicle loading 139
Trailer towing 141
Recreational towing 144
Roadside Emergencies 145
Getting roadside assistance 145
Hazard flasher switch 146
Fuel pump shut-off switch 146
Fuses and relays 147
Changing tires 155
Jump starting 161
Wrecker towing 167
Customer Assistance 168
Reporting safety defects (U.S. only) 176
Cleaning 177
Table of Contents
2

Anti-lock brake system:If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected, have the system
serviced immediately. Normal
braking is still functional unless the brake warning light also is
illuminated.
Air bag readiness:If this light fails
to illuminate when ignition is turned
to ON, continues to flash or remains
on, have the system serviced
immediately. A chime will also sound when a malfunction in the
supplemental restraint system has been detected.
Safety belt:Reminds you to fasten
your safety belt. A chime will also
sound to remind you to fasten your
safety belt, refer to theSeating and
Safety Restraintschapter.
Charging system:Illuminates when
the battery is not charging properly.
Engine oil pressure (if
equipped):Illuminates when the oil
pressure falls below the normal
range. Check the oil level and add
oil if needed. Refer toEngine oilin theMaintenance and
specificationschapter.
Traction control
AdvanceTrac
active (if equipped):Illuminates
when the Traction control
system
is active. It will be lit for a minimum
of four seconds or for the duration
of the Traction Control
event,
refer to theDrivingchapter for more information.
Air suspension (if equipped):
•Standard instrument cluster
ABS
AIR
BAG
AIR
SUSP
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Instrument Cluster
12

•Optional instrument cluster
Illuminates when the air suspension
is turned OFF, the load limit is
exceeded or the air suspension
system requires servicing.
Low fuel (if equipped):
Illuminates when the fuel level in
the fuel tank is at or near empty
(refer toFuel gaugein this chapter
for more information).
O/D off:
•Standard instrument cluster
•Optional instrument cluster
Illuminates when the overdrive
function of the transmission has
been turned OFF using the
transmission control switch (TCS),
refer to theDrivingchapter. If the
light flashes steadily, have the
system serviced immediately.
Turn signal:Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators stay on or flash faster, check for a burned out bulb.
High beams:Illuminates when the
high beam headlamps are turned on.CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
LOW
FUEL
O/D
OFF
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Instrument Cluster
13

MESSAGE CENTER INDICATOR LIGHTS (IF EQUIPPED)
Speed control:This light comes on
when either the SET/ACCEL or
RESUME controls are pressed. It
turns off when the speed control OFF control is pressed, the brake is
applied or the ignition is turned to the OFF position.
Door ajar:Illuminates when one of
the doors is not completely shut and
the ignition is turned to ON. With
the ignition ON, this light will flash
six times (if a door is open). With
the ignition in RUN position, a tone
will sound for one second (if a door
is open).
Low washer fluid:Momentarily
illuminates when the ignition is
turned to ON and will stay on when
the windshield washer fluid is low.
Trunk ajar:If the trunk is not
completely closed, this light comes
on when you turn the ignition to
ON. With the ignition ON, this light
will flash five times and sound a
tone for one second, then the light
remains on (if the trunk is open).
Headlamps on warning chime:Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Key-in-ignition warning chime:Sounds when the key is left in the
ignition in the OFF/LOCK or ACCESSORY position and the driver’s door
is opened.
SPEED CONTROL
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Instrument Cluster
14

ELECTRONIC MESSAGE CENTER (IF EQUIPPED)
The electronic message center only
works when the ignition is in the
ON position.
The message center allows you to:
•see problems such as door ajar,
air suspension, trunk ajar, washer
fluid low
•see how many kilometers/miles
you can drive before running out
of fuel
•see when overdrive has been deactivated
•monitor the average fuel economy
•check the distance traveled during a trip on either Trip A or Trip B
•monitor the average speed
Selectable features
Reset
Press this control to reset the
selected message center function to
zero. The only functions which can
be reset are:
•AVG ECON
•TRIP A or TRIP B
•AVG SPEED
E/M
Press this control to switch the
electronic instrument cluster display
and the message center display from
metric to English units.
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
DISTANCE
TO EMPTY
TRIP
AAVG FUEL
ECONOMY
TRIP
BAVG
SPEED
km
MILES
/GAL
RESET E/M SELECT
RESET E/M SELECT
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
68

It is also important to maintain a proper power steering fluid level in the
power steering fluid reservoir:
•Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your dealer.
•Do not fill the power steering pump reservoir above the MAX mark on
the reservoir, as this may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
Speed sensitive steering
The steering in your vehicle is speed sensitive. At high speeds, steering
assist will decrease to improve steering feel. At lower speeds,
maneuverability will be increased.
If the amount of effort required to steer your vehicle changes while
driving at a constant vehicle speed, have the power steering system
checked by your dealer or a qualified service technician.
AIR SUSPENSION SYSTEM (IF EQUIPPED)
The air suspension system is designed to improve ride, handling and
general vehicle performance during:
•Certain road conditions
•Steering maneuvers
•Braking
•Accelerations
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
133

This system keeps the rear of your vehicle at a constant level by
automatically adding air or releasing air from the springs.
If you exceed the load limit, the rear air suspension may not operate.
The air suspension shut-off switch is
located on the left side of the trunk.
If this switch is in the OFF position,
the rear air suspension will not
operate.
On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
Normal vehicle operation does not
require any action by the driver.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the ON position unless the brake pedal is depressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the ON position and the brake pedal depressed:
1. Apply the parking brake, turn ignition key to LOCK, then remove the
key.
2. Insert the key and turn it to OFF.Apply the brake pedal and shift
to N (Neutral).
When the key is in the ignition and in the OFF position, the
automatic transmission shift lever can be moved from the P
(Park) position without the brake pedal depressed. To avoid unwanted
vehicle movement, always set the parking brake.
3. Start the vehicle.
If it is necessary to use the above procedure to move the gearshift lever,
it is possible that a fuse has blown or the vehicle’s brakelamps are not
operating properly. Refer toFuses and relaysin theRoadside
Emergencieschapter.
AIR SUSPENSION
SWITCH
INTERRUPTEUR DE
LA SUSPENSION
PNEUMATIQUE
WARNING
AVERTISSEMENTOFF-ARRET
To prevent sudden
vehicle movement,
turn off air suspen-
sion switch prior to
jacking, hoisting or
towing vehicle.
Pour prévenir tout mouvement soudain du véhi-
cule, placer à l'arrêt l'interrupteur de la suspension
pneumatique avant de lever le véhicule (cric ou
pont élévateur) ou de le remorquer.
OFF
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
134

•Optional instrument cluster
Drive (not shown)
Drive is activated when the transmission control switch is pressed.
•This position allows for all forward gears except overdrive.
•O/D OFF lamp is illuminated.
•Provides engine braking.
•Use when driving conditions cause excessive shifting from O/D to
other gears. Examples: city traffic, hilly terrain, heavy loads, trailer
towing and when engine braking is required.
•To return to O/D (overdrive mode), press the transmission control
switch. The O/D OFF lamp will not be illuminated.
•O/D (Overdrive) is automatically returned each time the key is turned
off.
2 (Second)
This position allows for second gear only.
•Provides engine braking.
•Use to start-up on slippery roads.
•To return to
(Overdrive), move the gearshift lever into the
(Overdrive) position.
•Selecting 2 (Second) at higher speeds will cause the transmission to
downshift to second gear at the appropriate vehicle speed.
1 (First)
•Provides maximum engine braking.
•Allows upshifts by moving gearshift lever.
•Will not downshift into 1 (First) at high speeds; allows for 1 (First)
when vehicle reaches slower speeds.
Forced downshifts
•Allowed in
(Overdrive) or Drive.
•Depress the accelerator to the floor.
•Allows transmission to select an appropriate gear.
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
137