2004 FORD CROWN VICTORIA light

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
9—Not used
10—Not used
11 20A* Daytime Running Lamps (DRL)
12—Not used
13—Not used
14—Not used
15—Not used
16—Not used
17—Not used
18—Not used
19 15A* Powertrain Control Module
(PCM), Fuel injectors, NGV fuel
injector module
20 15A* PCM, HEGOs
21—Not used
22—Not used
23—Not used
24—Not used
101 30A** Ignition switch, Starter motor
solenoid via starter relay, IP fuses
7, 9, 12 and 14
102 50A** Cooling fan (engine)
103 40A** Blower motor
104 40A** Heated backlight relay
105 30A** PCM power relay or NGV module
(natural gas vehicles only),
Diagnostic connector, PDB 19 and
20, A/C clutch relay, Fuel pump
module relay
106 40A** Anti-lock Brake System (ABS)
107 50A** Police rear access power point
(Police vehicles only)
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
153

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
108 50A** Police rear access power point
(Police vehicles only)
109 50A** Light bar (Police vehicle option)
110 50A** Relay switch for front PDB
(Police vehicle option)
111 30A** Power relay switch feed (Police
vehicle option)
112 50A** Ignition switch feed to IP fuses 4,
6, 8, 11, 13, 15, 17, 20, 22 and 28
113 50A** Feeds IP fuses 3, 5, 21, 23, 25, 27
114 30A** VAP Steering, Air suspension
compressor, Instrument cluster
115 50A** Ignition switch feed to IP fuses 16
and 18
116 30A** Wipers
117 50A** B+ feed for front PDB (Police
vehicle option)
118 20A** ABS
201 1/2 ISO Horn relay
202 1/2 ISO PCM relay
203 1/2 ISO Fuel pump relay
204 1/2 ISO A/C clutch relay
205 1/2 ISO Traction control switch relay
206 1/2 ISO Police vehicle relay
207—Not used
208 1/2 ISO Moonroof relay or Police stop
lamp relay (police vehicles only)
209—Not used
301 Full ISO Blower motor relay
302 Full ISO Starter solenoid relay
303 Full ISO Air suspension relay
304 Full ISO Heated backlight relay
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
154

Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its shift strategy. As a result, the transmission
may have firm and/or soft shifts. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) jumper cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
+–+–
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
+–+–
+–+–
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
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Customer Assistance
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procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
171

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Cleaning
Cleaning
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•Cover the highlighted areas to prevent water damage when cleaning
the engine.
•Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
PLASTIC (NON-PAINTED) EXTERIOR PARTS
Use only approved products to clean plastic parts. These products are
available from your dealer.
•For routine cleaning, use Motorcraft Detail Wash (ZC-3–A).
•If tar or grease spots are present, use Motorcraft Bug and Tar
Remover (ZC-42).
WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, tree sap, or other
organic contamination. To clean these items, please follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass
Cleaner (ZC-23), available from your dealer.
•Do not use abrasives, as they may cause scratches.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Cleaning
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