2004 DODGE GRAND CARAVAN service

INTRODUCTION
This manual has been prepared with the assistance of
service and engineering specialists to acquaint you with
the operation and maintenance of your new vehicle. It is
supplemented by a Warranty Information Booklet and
various customer oriented documents. You are urged to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After you read the manual, it should be stored
in the vehicle for convenient reference and remain with
the vehicle when sold, so that the new owner will be
aware of all safety warnings.
When it comes to service, remember that your dealer
knows your vehicle best, has the factory-trained techni-
cians and genuine Mopar t parts, and is interested in
your satisfaction. WARNING!Engine exhaust, some of its constituents, and certain
vehicle components contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm. In addition,
certain fluids contained in vehicles and certain prod-
ucts of component wear contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm.
HOW TO USE THIS MANUAL
Consult the table of contents to determine which section
contains the information you desire.
The detailed index, at the rear of this manual, contains a
complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this owner's manual:4 INTRODUCTION

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE CONTENTS m A Word About Your Keys ..................12
N Ignition Key Removal ...................12
N Key-In-Ignition Reminder ................13
m Sentry Key ............................13
N Replacement Keys ......................15
N Sentry Key Programming .................15
N General Information ....................16
m Illuminated Entry System Ð If Equipped .......16
m Door Locks ............................17 N Manual Door Locks .....................17
N Power Door Locks Ð If Equipped ..........18
m Remote Keyless Entry Ð If Equipped .........20
N To Unlock The Doors And Liftgate ..........22
N To Lock The Doors And Liftgate ............22
N Using The Panic Alarm ..................22
N To Program Transmitters .................23
N General Information ....................25
N Transmitter Battery Service ...............252

chip (transponder) embedded into them. Only keys that
have been programmed to the vehicle can be used to start
and operate the vehicle.
The Sentry Key Immobilizer System does not need to be
armed or activated. Operation of the system is automatic
regardless of whether or not the vehicle is locked or
unlocked. During normal operation, the Theft Alarm/
Immobilizer Light will come on for three (3) seconds
immediately after the ignition switch is turned on for a
bulb check. Afterwards, if the bulb remains on, this
indicates a problem with the electronics.
If the bulb begins to flash after the bulb check, this
indicates that an invalid key has been used to start the
vehicle. Both of these conditions will result in the engine
being shut off after two (2) seconds of running.
Keep in mind that a key which has not been programmed
is also considered an invalid key even if it is cut to fit the
ignition lock cylinder for that vehicle. If the Theft Alarm/Immobilizer Light comes on during
normal vehicle operation (vehicle has been running for
longer than 10 seconds), a fault has been detected in the
electronics and the vehicle should be serviced as soon as
possible.
NOTE:
² The Sentry Key Immobilizer System is not compatible
with remote starting systems. Use of these systems
may result in vehicle starting problems and loss of
security protection.
² Exxon/Mobil Speed Pass,Ÿ additional Sentry Keys, or
any other transponder equipped components on the
same keychain will not cause a key-related (transpon-
der) fault unless the additional part is physically held
against the ignition key being used when starting the
vehicle. Cell phones, pagers, or other RF electronics
will not cause interference with this system.14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key has been programmed to a vehicle, it can
not be programmed to any other vehicle.
At the time of purchase, the original owner is provided
with a four digit PIN number. This number is required
for dealer replacement of keys. Duplication of keys may
be performed at an authorized dealer or by using the
Customer Key Programming procedure. This procedure
consists of programming a blank key to the vehicle
electronics. A blank key is one which has never been
programmed. NOTE: When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you to the
dealer.
Sentry Key Programming
You can program new keys to the system if you have two
valid sentry keys by performing the following procedure:
1. Cut the additional Sentry Key Transponder blank(s) to
match the ignition switch lock cylinder key code.
2. Insert the first valid key into the ignition switch and
turn the ignition switch ON for at least 3 seconds but no
longer than 15 seconds. Turn the ignition switch OFF and
remove the first key.
3. Insert the second valid key and turn the ignition
switch ON within 15 seconds. After ten seconds a chime
will sound and the Theft Alarm Light will begin to flash.
Turn the ignition switch OFF and remove the second key. THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15
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4. Insert a blank Sentry Key into the ignition switch and
turn the ignition switch ON within 60 seconds. After 10
seconds a single chime will sound. The Theft Alarm Light
will stop flashing, turn on for 3 seconds; then turn off.
The new Sentry Key has been programmed. The Keyless
Entry Transmitter will also be programmed during this
procedure.
Repeat this procedure to program up to a total of 8 keys.
If you do not have a programmed sentry key, contact
your dealer for details.
NOTE: If a programmed key has been lost, see your
dealer to have all remaining keys erased from the sys-
tems memory. The remaining keys must then repro-
grammed. This will prevent the lost key from starting
your vehicle. All vehicle keys must be taken to the dealer
at the time of service to be reprogrammed. General Information
The Sentry Key system complies with FCC rules part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
² This device may not cause harmful interference.
² This device must accept any interference that may be
received, including interference that may cause undes-
ired operation.
ILLUMINATED ENTRY SYSTEM Ð IF EQUIPPED
The courtesy lights will turn on when you use the keyless
entry transmitter or open the doors. This feature is only
available if you have Remote Keyless Entry.
The lights will fade to off after about 30 seconds or they
will immediately fade to off once the ignition switch is
turned on.16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

General Information
This device complies with part 15 of the FCC rules and
RSS 210 of Industry Canada. Operation is subject to the
following conditions:
² This device may not cause harmful interference.
² This device must accept any interference received,
including interference that may cause undesired op-
eration.
If your Remote Keyless Entry transmitter fails to operate
from a normal distance, check for these two conditions.
1. A weak battery in the transmitter. The expected life of
the battery is a minimum of three years.
2. Closeness to a radio transmitter such as a radio station
tower, airport transmitter, and some mobile or CB radios. Transmitter Battery Service
The recommended replacement battery is one CR2032
battery.
NOTE: Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. With the transmitter buttons facing down, use a thin
coin to pry the two halves of the transmitter apart. Make
sure not to damage the rubber gasket during removal. THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25
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Maintaining Your Airbag System
WARNING!² Modifications to any part of the airbag system
could cause it to fail when you need it. You could
be injured because the airbags are not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or
the upper right side of the instrument panel. Do
not modify the front bumper, vehicle body struc-
ture, or frame.
² You need proper knee impact protection in a
collision. Do not mount or locate any aftermarket
equipment on or behind the knee bolsters.
² It is dangerous to try to repair any part of the
airbag system yourself. Be sure to tell anyone who
works on your vehicle that it has airbags. Airbag Light
You will want to have the airbags ready to inflate for your
protection in a collision. While the airbag system is
designed to be maintenance free, if any of the following
occurs, have an authorized dealer service the system
immediately.
² The AIRBAG light does not come on or flickers during
the 6 to 8 seconds when the ignition switch is first
turned on.
² The light remains on or flickers after the 6 to 8 second
interval.
² The light flickers or comes on and remains on while
driving. THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 57
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Electronic Vehicle Information Center (EVIC) Ð If
Equipped
The Electronic Vehicle Information Center, when the
appropriate conditions exist, displays the following
WARNING messages and symbols. Each message is
accompanied by a single chime:
² TURN SIGNALS ON (with graphic)
² PERFORM SERVICE
² DOOR AJAR (one or more, with graphic)
² LIFTGATE AJAR (with graphic)
² WASHER FLUID LOW (with graphic)
² 1,2,3 OR 4 LOW TIRE(S) PRESSURE (Refer to ªStarting
And Operating, Tire Sectionº)
² 1,2,3 OR 4 HIGH TIRE(S) PRESSURE (Refer to ªStart-
ing And Operating, Tire Sectionº) ² SERVICE TIRE PRESS. SYSTEM/SEE OWNER'S
MANUAL (Refer to ªStarting And Operating, Tire
Sectionº)
² TIRE PRESSURE UNAVAILABLE (Refer to ªStarting
And Operating, Tire Sectionº)
² TIRE PRESSURE NOW AVAILABLE (Refer to ªStart-
ing And Operating, Tire Sectionº)
² SPARE TIRE IN USE? YES/NO (Refer to ªStarting
And Operating, Tire Sectionº)
² ALL 5 TIRES WITH CAR? YES/NO (Refer to ªStarting
And Operating, Tire Sectionº)
² MEMORY SEAT DISABLED (Not in Park) Ð If
Equipped
² ADJUSTABLE PEDAL DISABLED/CRUISE ENGAGED
² ADJUSTABLE PEDAL DISABLED/VEHICLE IN RE-
VERSE UNDERSTANDING THE FEATURES OF YOUR VEHICLE 115
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