2004 DODGE DURANGO service

INTRODUCTION
This manual has been prepared with the assistance of
service and engineering specialists to acquaint you with
the operation and maintenance of your new vehicle. It is
supplemented by a Warranty Information Booklet and
various customer oriented documents. You are urged to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After you read the manual, it should be stored
in the vehicle for convenient reference and remain with
the vehicle when sold, so that the new owner will be
aware of all safety warnings.
When it comes to service, remember that your dealer
knows your vehicle best, has the factory-trained techni-
cians and genuine Mopartparts, and is interested in
your satisfaction.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm. In addition,
certain fluids contained in vehicles and certain prod-
ucts of component wear contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm.
HOW TO USE THIS MANUAL
Consult the table of contents to determine which section
contains the information you desire.
The detailed index, at the rear of this manual, contains a
complete listing of all subjects.
4 INTRODUCTION

consists of programming a blank key to the vehicle
electronics. A blank key is one which has never been
programmed and needs to be cut.
NOTE:When having the Sentry Key System serviced,
bring all vehicle keys to the dealer.
Customer Key Programming
You can program new keys to the system if you have two
valid keys by doing the following:
1. Insert the first valid key into the ignition and turn the
ignition to the ON position for at least 3 seconds but no
longer than 15 seconds. Turn the ignition back to the OFF
position and remove the first key.
2. Insert the second valid key and switch the ignition to
the ON position within 15 seconds. After 10 seconds, a
chime will sound and the9Security Light9will begin to
flash. Turn the ignition back to the OFF position and
remove the second key.3. Insert a blank Sentry Key into the ignition and switch
the ignition to the ON position within 60 seconds of
having removed the second key. After 10 seconds, a
single chime will sound. The9Security Light9will stop
flashing, then turn on for 3 seconds; then turn off.
The new Sentry Key has been programmed. Repeat this
process to program up to a total of 8 keys.
General Information
This device complies with part 15 of FCC rules and with
RS-210 of Industry Canada. Operation is subject to the
following conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference that may be
received including interference that may cause undesired
operation.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
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The OCS classifies an occupant using weight sensors
mounted in the base of the front passenger seat. Any
weight on the seat will be sensed by the system. Objects
hanging on the seat or other passengers pushing down
on the seat will also be sensed. The weight of an adult
will cause the system to turn the airbag on. In this case,
the OCS has classified the occupant of the seat as an
adult. An adult occupant needs to sit in a normal position
(with their feet on or near the floor) in order to be
properly classified.
Drivers and adult passengers should verify that the PAD
Indicator Light is not illuminated when an adult is riding
in the front passenger seat. If an adult occupant's weight
is transferred to another part of the vehicle (like the door
or instrument panel), the weight sensors in the seat may
not properly classify the occupant. Objects lodged under
the seat or between the seat and the center console canprevent the occupant's weight from being measured
properly and may result in the occupant being improp-
erly classified.
If the front passenger seat is damaged in any way, it
should only be serviced by an authorized dealer. If the
seat is removed (or even if the seat attachment bolts are
loosened or tightened in any way), take the vehicle to an
authorized dealer.
If the is a fault present in the OCS, the Airbag Warning
Light (a red light located in the center of the instrument
cluster directly in front of the driver) will be turned on.
This indicates that you should take the vehicle to an
authorized dealer. The Airbag Warning Light is turned on
whenever there is fault that can affect the operation of the
airbag system. If there is a fault present in the OCS, both
the PAD Indicator Light and the Airbag Warning Light
are illuminated to show that the passenger airbag is
turned off until the fault is cleared. If an object is lodged
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 45
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WARNING!
Deployed airbags and seat belt pretensioners cannot
protect you in another collision. Have the airbags,
seat belt pretensioners, and the front passenger seat
belt retractor assembly, replaced by an authorized
dealer as soon as possible. Also, have the Occupant
Classification System serviced as well.
Maintaining Your Airbag System
WARNING!
²Modifications to any part of the airbag system could cause it to fail when you
need it. You could be injured if the airbag system is not there to protect you. Do
not modify the components or wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the upper right side of the
instrument panel. Do not modify the front bumper, vehicle body structure, or
add aftermarket side steps or running boards.
²Do not attempt to modify any part of your advanced airbag system. The airbag
may inflate accidentally or may not function properly if modifications are
made. Take your vehicle to an authorized dealer for any advanced airbag system
service. If your seat including your trim cover and cushion needs to be serviced
in any way (including removal or loosening/tightening of seat attachment
bolts), take the vehicle to your authorized dealer. Only manufacturer approved
seat accessories may be used. If it is necessary to modify an advanced airbag
system for persons with disabilities, contact your authorized dealer.
²Do not place or hang any items such as add-on video players on the right front
passenger seat back. The additional weight may cause the Occupant Classifi-
cation System to be unable to correctly classify the right front occupant. This
could allow the passenger frontal airbag to inflate when it is not desired.
²You need proper knee impact protection in a collision. Do not mount or locate
any aftermarket equipment on or behind the knee bolsters.
²It is dangerous to try to repair any part of the airbag system yourself. Be sure
to tell anyone who works on your vehicle that it has an airbag system.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 49
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Enhanced Accident Response System
If the airbags deploy after an impact and the electrical
system remains functional, vehicles equipped with
power door locks will unlock automatically. In addition,
approximately 5 seconds after the vehicle has stopped
moving, the interior lights will light until the ignition
switch is turned off.
Airbag Light
You will want to have the airbags ready to
inflate for your protection in an impact. While
the airbag system is designed to be mainte-
nance free, if any of the following occurs, have
an authorized dealer service the system promptly:
²The airbag light does not come on or flickers during
the 6 to 8 seconds when the ignition switch is first
turned on.
²The light remains on or flickers after the 6 to 8 second
interval.
²The light flickers or comes on and remains on while
driving.
NOTE:If the speedometer, tachometer or any engine
related gauges are not working, the airbag control mod-
ule may also be disabled. The airbags may not be ready
to inflate for your protection. Promptly check fuse block
for blown fuses. Refer to the label located on the inside of
the fuse block cover for the proper airbag fuses. See your
dealer if the fuse is good.
Child Restraint
Everyone in your vehicle needs to be buckled up all the
time - babies and children, too. Every state in the United
States and all Canadian provinces require that small
children ride in proper restraint systems. This is the law,
and you can be prosecuted for ignoring it. Children 12
years and under should ride properly buckled up in a
rear seat, if available. According to crash statistics, chil-
dren are safer when properly restrained in the rear seats
rather than in the front.
50 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

²To call one of the names in the list, press the 'Voice
Recognition' button during the playing of the desired
name and say9Call9.
²The UConnectŸ system will then prompt you as to
number designation you wish to call.
²The selected number will be dialed.
Phone Call Features
The following feature(s) can be accessed through the
UConnectŸ system if the feature(s) are available on your
cellular service plan. For example, if your cellular service
plan provides three-way calling, this feature can be
accessed through the UConnectŸ system.
Answer or Reject an Incoming Call - No Call
Currently in Progress
When you receive a call on your cellular phone, the
UConnectŸ system will interrupt the stereo audio and
will ask if you would like to answer the call by pressingthe 'Phone' button. Press the 'Phone' button to answer
the call. To reject the call, press the 'Phone' button until
you hear a single beep indicating that the incoming call
was rejected.
Answer or Reject an Incoming Call - Call
Currently in Progress
If a call is currently in progress and you have another
incoming call, press the 'Phone' button to place the
current call on hold and answer the incoming call. To
reject the incoming call, you can disregard the call and
continue with your current conversation.
Making a Second Call while Current Call in
Progress
To make a second call while you are currently in a call,
press the 'Voice Recognition' button and say9Dial9or
9Call9followed by the phone number or phonebook entry
you wish to call. The first call will be on hold while the
second call is in progress.
80 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

List Paired Cellular Phone Names
²
Press the 'Phone' button to begin.
²After the9Ready9prompt, say9Setup List Phones9and
the UConnectŸ system will play the phone names of
all paired cellular phones in order from highest prior-
ity to lowest priority.
Select a Lower Priority Paired Cellular Phone
²
Press the 'Phone' button to begin.
²After the9Ready9prompt, say9Setup9.
²When prompted, say ªSelect Phoneº.
²When prompted, say the phone name of the cellular
phone you wish to use, or say9List Phones9to hear a
list of all the phones that have been paired to your
UConnectŸ system. To select a phone from the list,
press the 'Voice Recognition' button and say9Select9.
²The lower priority phone will only be used for the next
phone call. After that, the UConnectŸ system will
return to using the highest priority phone in the
vehicle.
UConnectŸ System Features
Barge In - Touch Tone Phone Inputs
You can use your UConnectŸ system to access a voice
mail system, an automated service, or any other phone
number that you can dial with any phone. When calling
a number with your UConnectŸ system that normally
requires you to enter in a touch-tone sequence on your
cellular phone keypad, you can push the 'Voice Recogni-
tion' button and say the sequence you wish to enter
followed by9Send9. For example, if required to enter your
pin number, you can press the 'Voice Recognition' button
and say93746Send9, or whatever you have made your
pin. This method can also be used in instances where you
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 83
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then the system will turn off. Thus, a maximum of four
hours of operation until the system is reactivated.
If the low heat setting is initially selected, the system will
operate for two hours and then turn off.
If the indicator lamp on the heated seat switch does not
light when the switch is depressed or if heated seats does
not operate, the system should be serviced by a qualified
technician.
Second Row 40/20/40 Seat Ð Fold and Tumble
The 40/20/40 seat configuration is standard on all mod-
els. This seat is equipped with a unique fold-and-tumble
feature. The 40 % seatbacks have spring loaded hinges
which assist with the folding of the seatbacks.
To fold the 40 % seats, operate the latches by a single
lever on the outboard side of each seat. Upon raising the
lever slowly, the seatback releases first, allowing theseatbacks to fold with spring assistance. In this position,
the back is horizontal and aligned to the rear floor.
Second row leather seats have seatback recliners at the
40% seating positions. Raising the lever allows the seat-
back to be reclined an additional 11degrees.
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 91
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