2004 DODGE DURANGO Owners Manual

Schedule ªAº
Miles 6,000 12,000 18,000 24,000 30,000
(Kilometers) (10 000) (19 000) (29 000) (38 000) (48 000)
[Months] [6] [12] [18] [24] [30]
Change engine oil and engine oil filter. X X X X X
Rotate tires. X X X X X
Check transfer case fluid level (4X4).X
Inspect brake linings. X
Replace engine air cleaner filter.X
Replace spark plugs.X
SCHEDULE ªAº 353
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Miles 36,000 42,000 48,000 54000 60,000 66,000
(Kilometers) (58 000) (67 000) (77 000) (84 000) (96 000) (106 000)
[Months] [36] [42] [48] [54] [60] [66]
Change engine oil and engine oil filter. X XXXXX
Rotate tires. X XXXXX
Check transfer case fluid level (4X4). X
Flush and replace engine coolant at 60
months, regardless of mileage.X
Inspect brake linings. X X
Replace engine air cleaner filter.X
Replace spark plugs.X
Inspect PCV valve, replace as necessary. *X
Inspect and replace ignition cables if
necessary (5.7L only).X
Inspect auto tension drive belt and replace if
required.X
354 SCHEDULE ªAº
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Miles 72,000 78,000 84,000 90,000 96,000 100,000
(Kilometers) (115 000) (125 000) (134 000) (144 000) (154 000) (160 000)
[Months] [72] [78] [84] [90] [96]
Change engine oil and engine oil filter. X X X X X
Rotate tires. X X X X X X
Check transfer case fluid level (4X4). X
Inspect brake linings. X X
Replace engine air cleaner filter.X
Replace spark plugs.X
Inspect PCV valve, replace as necessary.*X
Inspect auto tension drive belt and replace if
required.³X
Drain and refill automatic transmission fluid
and change sump and cooler return filter (if
equipped) (4.7L/5.7L only).X
SCHEDULE ªAº 355
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Miles 102,000 108,000 114,000 120,000
(Kilometers) (163 000) (173 000) (182 000) (192 000)
[Months] [102] [108] [114] [120]
Change engine oil and engine oil filter. X X X X
Rotate tires. X X X X
Drain and refill tranfer case fluid (4X4). X
Flush and replace engine coolant, if not done at 60 mos. X
Flush and replace engine coolant, if not done at 102,000
miles (163 000 km)X
Inspect brake linings. X
Replace engine air cleaner filter.X
Replace spark plugs.X
Inspect PCV valve, replace as necessary.*X
* This maintenance is recommended by the manufacture
to the owner but is not required to maintain the emis-
sions warranty.³ This maintenance is not required if previously per-
formed.
356 SCHEDULE ªAº
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Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all re-
ceipts.WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which
you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
SCHEDULE ªAº 357
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
mSuggestions For Obtaining Service For Your
Vehicle..............................360
NPrepare For The Appointment............360
NPrepare A List........................360
NBe Reasonable With Requests.............360
mIf You Need Assistance...................360mWarranty Information....................363
mMopartParts.........................365
mReporting Safety Defects..................365
NIn Canada..........................365
mPublication Order Forms..................366
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Your selling dealer is best equipped and most anxious to
provide prompt resolution for any warranty issue or
related matter that you may experience. The manufactur-
er's dealers have the facilities, factory-trained techni-
cians, special tools, and the latest information to assure
your vehicle is fixed correctly and in a timely manner.
360 IF YOU NEED CONSUMER ASSISTANCE