2004 CHRYSLER TOWN AND COUNTRY maintenance

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Your selling dealer is best equipped and most anxious to
provide prompt resolution for any warranty issue or
related matter that you may experience. The manufactur-
er's dealers have the facilities, factory-trained techni-
cians, special tools, and the latest information to assure
your vehicle is fixed correctly and in a timely manner.
376 IF YOU NEED CONSUMER ASSISTANCE

²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at1±800±890±4038 (U.S.)or1±800±387±1143
(Canada)
Or
Visit us on the World Wide Web at:
www.techauthority.daimlerchrysler.com
IF YOU NEED CONSUMER ASSISTANCE 381
9

Adding Fuel........................... 279
Adding Washer Fluid..................232,324
Additives, Fuel......................... 277
Adjustable Pedals........................ 116
Air Conditioner Maintenance............... 321
Air Conditioning.....................209,214
Air Conditioning Controls................. 209
Air Conditioning Filter.................230,322
Air Conditioning, Operating Tips............ 229
Air Conditioning, Rear Zone.............216,224
Air Conditioning Refrigerant............... 321
Air Conditioning System..........209,214,219,321
Air Conditioning System, Zone Control........ 210
Air Pressure, Tires....................... 261
Airbag................................ 50
Airbag Deployment....................... 57
Airbag Light.....................54,59,74,162
Airbag Maintenance....................... 58
Airbag, Side............................ 56Alarm Light........................... 164
Alarm System........................... 27
Alignment and Balance................... 267
All Wheel Drive...................244,268,337
Alterations/Modifications, Vehicle............. 7
Antifreeze Disposal...................... 329
Antifreeze (Engine Coolant)..............327,328
Anti-Lock Brake System................... 247
Anti-Lock Warning Light.................. 163
Anti-Theft Security Alarm.................. 27
Appearance Care........................ 339
Ashtray............................... 140
Auto Down Power Windows................ 39
Automatic Dimming Mirror................. 82
Automatic Door Locks..................... 19
Automatic Headlights.................... 108
Automatic Temperature Control............. 219
Automatic Transaxle...................241,335
Adding Fluid......................... 353
386 INDEX

Cargo Compartment
Luggage Carrier....................... 149
Cassette Tape and Player Maintenance......... 207
Cassette Tape Player..................... 171
Catalytic Converter...................... 318
CD Changer......................179,192,197
CD Player...............177,181,183,188,191,197
Center High Mounted Stop Light............ 351
Center Lap Belts......................... 48
Chains, Tire............................ 272
Changing A Flat Tire..................... 292
Child Restraint.......................... 59
Child Restraint Tether Anchors............... 64
Child Safety Locks........................ 32
Child Seat............................59,66
Clean Air Gasoline....................... 275
Climate Control......................... 209
Clock................................ 169
Compact Disc Maintenance................. 208Compact Disc Player..................171,177
Compact Spare Tire...................... 264
Compass.............................. 121
Compass Calibration..................... 122
Compass Variance....................... 122
Computer, Trip/Travel.................... 124
Console, Overhead....................... 120
Console, Removable...................... 142
Contract, Service........................ 378
Coolant Pressure Cap..................... 329
Cooling System......................... 326
Adding Coolant (Antifreeze).............. 328
Coolant Capacity...................... 351
Coolant Level......................... 329
Disposal of Used Coolant................ 329
Drain, Flush, and Refill.................. 327
Inspection........................... 326
Points to Remember.................... 330
Pressure Cap......................... 329
388 INDEX

Radiator Cap......................... 329
Selection of Coolant..................327,352
Cruise Control.......................... 117
Cruise Light........................... 167
Cup Holder.........................140,343
Customer Assistance..................... 376
Daytime Running Lights................... 109
Dealer Service.......................... 311
Defroster, Rear Window................... 233
Defroster, Windshield................74,213,223
Digital Video Disc Player.................. 197
Dimmer Control........................ 107
Dipsticks
Automatic Transaxle.................... 336
Disposal
Antifreeze........................... 329
Domelight............................. 108
Door Ajar Light......................... 161Door Locks............................. 17
Door Locks, Automatic.................... 19
Door Opener, Garage..................... 129
Drive Belts............................ 316
Drive Shaft Universal Joints................ 323
Driving
On Slippery Surfaces.................... 299
DVD Player............................ 197
Electric Remote Mirrors.................... 84
Electrical Power Outlets................... 138
Electronic Speed Control................... 117
Electronic Vehicle Information Center......... 125
Emergency, In Case of
Jacking............................. 292
Overheating.......................... 291
Emission Control System Maintenance......310,356
Engine............................... 308
Air Cleaner.......................... 317
INDEX 389
10

Malfunction Indicator................... 165
Oil Pressure.......................... 165
Park.............................107,348
Passing............................. 111
Reading............................. 120
Rear Servicing........................ 350
Rear Tail............................ 350
Seat Belt Reminder..................... 163
Security Alarm........................ 164
Service...........................346,347
Service Engine Soon.................... 165
Side Marker.......................... 350
Theft Alarm.......................... 164
Turn Signal..................... 110,348,350
Voltage............................. 163
Washer Fluid......................... 165
Load Leveling System.................... 152
Loading Vehicle...................145,281,283
Capacities........................... 283Tires ............................... 256
Locks
Door................................ 17
Lower Anchors and Tether for CHildren (LATCH).. 64
Lubrication, Body....................... 324
Luggage Rack.......................... 149
Lumbar Support......................... 89
Maintenance Free Battery.................. 319
Maintenance Procedures................... 312
Maintenance Schedule.................... 356
Light Duty Schedule9A9................. 369
Light Duty Schedule9B9................. 359
Schedule9A9......................... 369
Schedule9B9.......................... 359
Malfunction Indicator Light..............165,310
Manual, Service......................... 380
Memory Feature........................ 101
Memory Seat.........................84,101
394 INDEX

Rear Seat Removal......................93,95
Rear Seating Flexibility..................97,99
Rear Window Defroster................... 233
Rear Window Features.................... 230
Rear Wiper/Washer...................230,231
Rearview Mirrors........................ 81
Reclining Front Seats...................... 88
Recommended Fluids, Lubricants and Genuine
Parts............................... 352
Remote Keyless Entry..................... 20
Remote Sound System Controls.............. 206
Removable Floor Console.................. 142
Replacement Tires....................266,268
Reporting Safety Defects................... 380
Restraint, Head.......................... 87
Restraints, Child.......................59,66
Restraints, Infant......................... 60
Rocking Vehicle When Stuck................ 300
Roof Rack............................. 149Rotation, Tires.......................... 273
Safety Checks Inside Vehicle................. 74
Safety Checks Outside Vehicle............... 74
Safety, Exhaust Gas....................... 37
Safety Information, Tire................... 252
Safety Tips............................. 73
Schedule, Maintenance.................... 356
Seat Belt Maintenance.................... 343
Seat Belts.............................. 39
Adjustable Shoulder Belt.................. 45
Adjustable Upper Shoulder Anchorage........ 45
And Pregnant Women................... 49
Center Lap Belt........................ 48
Child Restraint......................... 59
Extender............................. 49
Front Seat............................ 40
Pretensioners.......................... 48
Rear Seat............................. 40
INDEX 397
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