Problem Recommended Action
The picture does not
ll the screen. There
are black borders on
the top and bottom or
on both sides or it
looks stretched out.Press and release the
size control button on the
remote control. This will
ll the screen. If there are
borders on the top and
bottom, the movie may
have been made that way
for a standard screen.
I ejected the disc and
tried to take it out,
but it was pulled back
into the slot.Eject the disc again.
The language in the
audio or on the screen
is wrong.Press the main display
menu button on the
DVD player or the remote
control and change the
audio or language selection
on the DVD menu.
The remote control
does not work.Point the remote control
directly at the transmitter
window. The batteries
could be weak or put in
wrong. The parental control
button might have been
pressed. (The remote
control will not work the
RSA control, only the
RSE system).Problem Recommended Action
How do I get subtitles
on or off?Press the display button
on the remote control to
go to the DVDs main
menu. Then follow the
screen prompts.
After stopping the
player, I push the play
button but sometimes
the DVD starts where
I left off, and sometimes
at the beginning.Press the stop button on
the remote control to
resume where the DVD
left off. Press the stop
button twice to start the
DVD at the beginning.
If the power is off and the
DVD is still in the player,
press the play button.
The DVD is playing
but there is no picture
or sound. The auxiliary
source is running but
there is no picture
or sound.Press and release the
AUX button on the remote
control or the SRCE and
play buttons on the DVD
player to get to auxiliary
input. Check to make sure
that the auxiliary source is
connected to the inputs
properly.
The audio or video
skips or jumps.The DVD could be dirty
or scratched. Try cleaning
the DVD.
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