2004 CHEVROLET IMPALA maintenance

Normal Maintenance Replacement Parts
Replacement parts identied below by name, part number, or specication can be obtained from your dealer.
Normal Maintenance Replacement Parts
Part GM Part Number AC Delco Part Number
Engine Air Cleaner/Filter 24508572 A1614C
Passenger Compartment Air Filter 10406026 —
Engine Oil Filter 25010792 PF47
Automatic Transmission Filter 24206433 —
Spark Plugs 12568387 41–101
Windshield Wiper Blades 12367280 8–2221
Type Shepherd’s Hook
Length 22 inches (56.0 cm)
6-13

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2in this section.
Any additional information fromOwner Checks and Services on page 6-9can be added on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-15

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-16

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-13

A
Accessory Power Outlets.................................3-19
Adding Washer Fluid.......................................5-46
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-103
Adjusting the Speakers
(Balance/Fade)............................3-60, 3-71, 3-82
Air Bag
Readiness Light..........................................3-32
Air Bag Systems.............................................1-51
How Does an Air Bag Restrain?....................1-57
Servicing Your Air Bag-Equipped Vehicle.........1-60
What Makes an Air Bag Inate?....................1-57
What Will You See After an Air Bag Inates?......1-58
When Should an Air Bag Inate?...................1-56
Where Are the Air Bags?..............................1-54
Air Cleaner/Filter, Engine.................................5-25
Airbag Sensing and Diagnostic Module (SDM)....7-10
ALARM (Content Theft Operation).....................2-49
AM ...............................................................3-94
Antenna, Backglass.........................................3-96
Antenna, XM™ Satellite Radio Antenna System.....3-97
Anti-lock Brake System (ABS)............................ 4-6
Anti-Lock Brake, System Warning Light..............3-35Appearance Care............................................5-94
Care of Safety Belts....................................5-97
Chemical Paint Spotting..............................5-100
Cleaning the Inside of Your Vehicle................5-94
Cleaning the Outside of Your Vehicle..............5-97
Finish Damage..........................................5-100
Sheet Metal Damage...................................5-99
Underbody Maintenance.............................5-100
Vehicle Care/Appearance Materials...............5-101
Weatherstrips..............................................5-97
Arming with the Power Lock Switch...................2-15
Arming with the Remote Keyless Entry
Transmitter.................................................2-16
Ashtrays........................................................3-20
Audio System(s).............................................3-56
Audio Steering Wheel Controls......................3-93
Backglass Antenna......................................3-96
Care of Your Cassette Tape Player................3-94
Care of Your CD Player...............................3-96
Care of Your CDs........................................3-96
Chime Level Adjustment...............................3-97
Radio with Cassette.....................................3-57
Radio with Cassette and CD.........................3-78
Radio with CD............................................3-68
Setting the Time..........................................3-56
1

Cassette Tape Messages.........................3-67, 3-89
Cassette Tape Player Service............................. 6-9
CD Adapter Kits.....................................3-67, 3-89
CD Messages........................................3-78, 3-92
Center Console Storage Area...........................2-42
Center Front Passenger Position, Safety Belts....1-23
Chains, Tires..................................................5-80
Change Engine Oil Message............................3-47
Check
Engine Light...............................................3-37
Check Engine Light.........................................3-37
Checking Coolant............................................5-30
Checking Engine Oil........................................5-18
Checking Things Under the Hood......................5-10
Chemical Paint Spotting.................................5-100
Child Restraints
Child Restraint Systems...............................1-37
Infants and Young Children...........................1-33
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-44
Older Children.............................................1-31
Securing a Child Restraint Designed for the
LATCH System........................................1-46
Securing a Child Restraint in a Rear Seat
Position..................................................1-46
Securing a Child Restraint in the Right Front
Seat Position...........................................1-49Child Restraints (cont.)
Top Strap...................................................1-42
Top Strap Anchor Location............................1-43
Where to Put the Restraint...........................1-40
Chime Level Adjustment..................................3-97
CHIRP (Horn Chirp Timer)...............................2-51
Cigarette Lighter.............................................3-20
Cleaning
Inside of Your Vehicle..................................5-94
Outside of Your Vehicle................................5-97
Underbody Maintenance.............................5-100
Weatherstrips..............................................5-97
Cleaning Aluminum Wheels..............................5-99
Cleaning Exterior Lamps/Lenses.......................5-98
Cleaning Fabric/Carpet....................................5-94
Cleaning Glass Surfaces..................................5-96
Cleaning Interior Plastic Components.................5-96
Cleaning Leather............................................5-96
Cleaning the Top of the Instrument Panel...........5-96
Cleaning Tires................................................5-99
Cleaning Vinyl................................................5-96
Cleaning Windshield and Wiper Blades..............5-98
Climate Control System
Air Filter, Passenger Compartment.................3-25
Dual..........................................................3-20
Outlet Adjustment........................................3-24
3

Door
Ajar Warning Message.................................3-48
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Driver
Position, Safety Belt.....................................1-14
Driver Information Center (DIC).........................3-52
Driver’s Side Instrument Panel Fuse Block........5-104
Driving
At Night.....................................................4-15
City...........................................................4-20
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-21
Hill and Mountain Roads..............................4-23
In Rain and on Wet Roads...........................4-17
Winter........................................................4-25
Driving On Grades..........................................4-42
Driving on Snow or Ice....................................4-26
Driving Through Deep Standing Water...............4-18
Driving Through Flowing Water.........................4-19
Driving with a Trailer.......................................4-41
Dual Climate Control System............................3-20E
Electrical System
Add-On Equipment.....................................5-103
Fuses and Circuit Breakers.........................5-103
Headlamp Wiring.......................................5-103
Power Windows and Other Power Options....5-103
Windshield Wiper Fuses.............................5-103
Emergency Trunk Release Handle.....................2-12
Emissions Inspection and Maintenance
Programs...................................................3-40
Engine
Air Cleaner/Filter.........................................5-25
Battery.......................................................5-50
Change Oil Message...................................3-47
Check and Service Engine Soon Light............3-37
Coolant......................................................5-29
Coolant Heater............................................2-20
Coolant Temperature Gage...........................3-36
Drive Belt Routing.......................................6-14
Engine Compartment Overview......................5-12
Exhaust.....................................................2-31
Low Oil Level Message................................3-47
Oil .............................................................5-18
5