2004 CHEVROLET EXPRESS Owners Manual

This vehicle has one
double-sided key for the
ignition and door locks. It
will t with either side up.
When a new vehicle is delivered, the dealer
provides the owner with a pair of identical keys
and a bar-coded tag.
The bar-coded tag has a code on it that tells your dealer
or a qualied locksmith how to make extra keys. Keep
this tag in a safe place. If you lose your keys, you’ll be
able to have new ones made easily using this tag.
Notice:If you ever lock your keys in your vehicle,
you may have to damage the vehicle to get in.
Be sure you have spare keys.
If you ever do get locked out of your vehicle, call
GM Roadside Assistance Center. SeeRoadside
Assistance Program on page 7-6.Remote Keyless Entry System
If equipped, the remote keyless entry system operates
on a radio frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
2-3

Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:
Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
Check to determine if battery replacement or
resynchronization is necessary. See “Battery
Replacement” and “Resynchronization” under
Remote Keyless Entry System Operation on
page 2-4.
If you are still having trouble, see your dealer or a
qualied technician for service.
Remote Keyless Entry System
Operation
Your vehicle may have this feature.
Q(Lock):Press this
button once to lock all of
the doors. The parking
lamps will ash and
the interior lamps will turn
on briey. Press the
lock button again within
ve seconds and the
parking lamps will ash and
the horn will chirp briey.
W(Unlock):Press this button once to unlock the
driver’s door. The parking lamps will ash twice and the
interior lamps will turn on. Press the unlock button
again within ve seconds to unlock the remaining doors.
The parking lamps will ash.
2-4

L(Panic Alarm):The remote keyless entry transmitter
comes equipped with an instant panic alarm. To use
the alarm, press the horn symbol while the ignition
is turned off. The horn will sound and both the interior
and exterior lamps will ash for up to thirty seconds. To
stop the instant panic alarm, press the panic button
again, wait for thirty seconds, or start the vehicle.
j(Cargo Door):Press this button to unlock the cargo
doors only.
Matching Transmitter(s) to Your
Vehicle
Each remote keyless entry transmitter is coded to
prevent another transmitter from unlocking your vehicle.
If a transmitter is lost or stolen, a replacement can
be purchased through your dealer. Remember to bring
any remaining transmitters with you when you go to
your dealer. When the dealer matches the replacementtransmitter to your vehicle, any remaining transmitters
must also be matched. Once your dealer has coded the
new transmitter, the lost transmitter will not unlock
your vehicle. Each vehicle can have a maximum of
four transmitters matched to it.
Resynchronization
Resynchronization may be necessary due to the
security method used by this system. The transmitter
does not send the same signal twice to the receiver. The
receiver will not respond to a signal that has been
sent previously. This prevents anyone from recording
and playing back the signal from the transmitter.
To resynchronize your transmitter, stand close to your
vehicle and press and hold the lock and unlock
buttons on the transmitter at the same time for
seven seconds. The door locks should cycle to conrm
synchronization. If the locks do not cycle, see your
dealer for service.
2-5

Battery Replacement
Under normal use, the battery in your remote keyless
entry transmitter should last about four years.
You can tell the battery is weak if the transmitter won’t
work at the normal range in any location. If you
have to get close to your vehicle before the transmitter
works, it’s probably time to change the battery.
Notice:When replacing the battery, use care not to
touch any of the circuitry. Static from your body
transferred to these surfaces may damage the
transmitter.To replace the battery in the keyless entry transmitter,
do the following:
1. Use an object like a coin to pry open the transmitter.
2. Once the transmitter is separated, use an object
like a pencil to remove the old battery. Do not use
a metal object.
3. Remove and replace the battery, positive (+)
side down.
4. Snap the transmitter back together tightly to be sure
no moisture can enter.
5. Press and hold the lock and unlock buttons on the
remote keyless entry transmitter for seven seconds
to resynchronize the transmitter.
6. Check the operation of the transmitter.
2-6

Doors and Locks
Door Locks
{CAUTION:
Unlocked doors can be dangerous.
Passengers — especially children — can
easily open the doors and fall out of a
moving vehicle. When a door is locked, the
handle will not open it. You increase the
chance of being thrown out of the vehicle
in a crash if the doors are not locked. So,
wear safety belts properly and lock the
doors whenever you drive.
Young children who get into unlocked
vehicles may be unable to get out. A child
can be overcome by extreme heat and can
suffer permanent injuries or even death
from heat stroke. Always lock your vehicle
whenever you leave it.
Outsiders can easily enter through an
unlocked door when you slow down or
stop your vehicle. Locking your doors can
help prevent this from happening.There are several ways to lock and unlock your vehicle.
If your vehicle is equipped with keyless entry, see
Remote Keyless Entry System on page 2-3for more
information.
From the outside, use your key.
To lock the door from the
inside, slide the manual
lever on your door down.
To unlock the door, slide
the manual lever up.
2-7

Power Door Locks
Press the bottom side of
the power door lock switch
to lock all the doors at
once. Press the top side of
the power door lock
switch to unlock all the
doors at once.
When a door is locked, the inside door handle will
not work.
Cargo Door Relocking
This feature protects the owner from having an
unsecured side cargo door. If the side cargo door is
open when the lock button is pressed on the door or the
remote keyless entry transmitter, all doors will lock
and then relock again after the cargo door is closed. If
the cargo door is not closed within several minutes,
the relock will not occur.
Rear Door Security Locks
Security locks are located on the passenger side rear
door, the side sliding door or the front portion of
the 60/40 side swing-out door.
With this feature, you can
lock these doors so they
can’t be opened from
the inside by passengers.
Move the lever down to engage the security feature.
Move the lever up to return the door locks to
normal operation.
Rear Cargo Door
2-8

Move the button to the left
to engage the security
feature. Move the button to
the right to return the
door locks to normal
operation.
Move the button to the
right to engage the
security feature. Move the
button to the left to
return the door locks to
normal operation.Move the button up to
engage the security
feature. Move the button
down to return the
door locks to normal
operation.
Lockout Protection
This feature protects you from locking your key in the
vehicle when the key is in the ignition and a door
is open.
If the power lock switch is pressed when either the
driver’s, passenger’s, or rear door is open, all the doors
will lock and then the driver’s door will unlock. This
feature does not include the side cargo door. Passenger Side 60/40
Swing-Out Side Door
Driver’s Side 60/40
Swing-Out Side Door
Side Sliding Door
2-9

Sliding Side Door
To open the sliding side door from outside, pull the
handle toward the rear of the vehicle. Then, slide the
door open.To close the sliding side door from outside, use the
outside door handle to slide the door toward the front of
the vehicle.
When the door slides closed completely, it will be ush
with the side of the body.
2-10