2004 CHEVROLET CLASSIC phone

Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver or
passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
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Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2004 Chevrolet, membership
in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(243-8872). This toll-free number will provide you
over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free; however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic CareandCourtesy Care:
RoadsideBasic Careprovides:
•Toll-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1-888-889-2438
•Free towing for warranty repairs
•Basic over-the-phone technical advice
•Available dealer services at reasonable costs (i.e.,
wrecker services, locksmith/key service, glass
repair, etc.)RoadsideCourtesy Careprovides:
•RoadsideBasic Careservices (as outlined
previously)
Plus:
•FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
•FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
•FREE Flat Tire Service (spare installed on the road)
•FREE Jump Start (at home or on the road)
•FREE Fuel Delivery ($5 of fuel delivered on the road)
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation
will be offered in conjunction with the coverage provided
by the Bumper-to-Bumper New Vehicle Limited
Warranty to eligible purchasers of 2004 Chevrolet
passenger cars and light duty trucks. (See your selling
dealer for details.)
Courtesy Careis available to retail and retail lease
customers operating 2004 and newer Chevrolet vehicles
for a period of 3 years/36,000 miles (60 000 km),
whichever occurs first. AllCourtesy Careservices must
be pre-arranged by Chevrolet Roadside or dealer
service management.
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Basic CareandCourtesy Careare not part of or included
in the coverage provided by the New Vehicle Limited
Warranty. Chevrolet reserves the right to modify or
discontinueBasic CareandCourtesy Careat any time.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service.
When roadside services are required, our advisors will
explain any payment obligations that may be incurred
for utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor;
•Vehicle Identification Number (VIN)
•License plate number
•Vehicle color
•Vehicle location
•Telephone number where you can be reached
•Vehicle mileage
•Description of problem
Courtesy Transportation
Chevrolet has always exemplified quality and value in
its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
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Child Restraints (cont.)
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-48
Securing a Child Restraint in the Right Front
Seat Position...........................................1-52
Top Strap...................................................1-43
Top Strap Anchor Location............................1-45
Where to Put the Restraint...........................1-42
Chime Level Adjustment..................................3-56
Cigarette Lighter.............................................3-17
Cleaning
Inside of Your Vehicle..................................5-80
Outside of Your Vehicle................................5-83
Underbody Maintenance...............................5-86
Weatherstrips..............................................5-83
Cleaning Aluminum Wheels..............................5-85
Cleaning Exterior Lamps/Lenses.......................5-84
Cleaning Fabric/Carpet....................................5-80
Cleaning Glass Surfaces..................................5-82
Cleaning Interior Plastic Components.................5-82
Cleaning Leather............................................5-82
Cleaning the Top of the Instrument Panel...........5-82
Cleaning Tires................................................5-85
Cleaning Vinyl................................................5-82
Cleaning Windshield and Wiper Blades..............5-84
Climate Control System...................................3-18
Outlet Adjustment........................................3-21Compact Spare Tire........................................5-79
Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-29
Heater, Engine............................................2-19
Low Warning Light.......................................3-29
Surge Tank Pressure Cap.............................5-22
Cooling System..............................................5-25
Cruise Control................................................3-10
Cupholder(s)..................................................2-31
Current and Past Model Order Forms................7-12
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors.......7-11
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11
Customizing the Automatic Door Locks................ 2-9
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