2004 CHEVROLET AVALANCHE service

Passlock®
Your vehicle is equipped with the Passlock®
theft-deterrent system.
Passlock
®is a passive theft-deterrent system. Passlock®
enables fuel if the ignition lock cylinder is turned with
a valid key. If a correct key is not used or the ignition
lock cylinder is tampered with, the fuel system is
disabled and the vehicle will not start.
During normal operation, the security light will turn off
approximately ve seconds after the key is turned
to RUN.
If the engine stalls and the security light ashes, wait
about 10 minutes until the light stops ashing before
trying to restart the engine. Remember to release
the key from START as soon as the engine starts.If the engine does not start after three tries, the vehicle
needs service.
If the engine is running and the security light comes on,
you will be able to restart the engine if you turn the
engine off. However, your Passlock
®system is
not working properly and must be serviced by your
dealer. Your vehicle is not protected by Passlock
®at this
time. You may also want to check the fuse. See
Fuses and Circuit Breakers on page 5-120. See your
dealer for service.
In an emergency, call the Roadside Assistance Center.
SeeRoadside Assistance Program on page 7-6.
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Ignition Positions
With your key in the ignition switch you can turn it to
four different positions.
A (LOCK):This position locks your ignition and
transmission. It’s a theft-deterrent feature. You will only
be able to remove your key when the ignition is
turned to LOCK.Notice:If your key seems stuck in LOCK and you
can not turn it, be sure you are using the correct
key; if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break the
key or the ignition switch. If none of these works,
then your vehicle needs service.
B (ACCESSORY):This position allows you to use
things like the radio, power windows and the windshield
wipers when the engine is off.
C (RUN):This position is for driving.
D (START):This position starts your engine.
Retained Accessory Power (RAP)
The Retained Accessory Power (RAP) feature will allow
certain features on your vehicle to continue to work for up
to 10 minutes after the ignition key is turned to LOCK.
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NEUTRAL (N):Shift the vehicle’s transfer case to
NEUTRAL only when towing your vehicle. See
Recreational Vehicle Towing on page 4-52orTowing
Your Vehicle on page 4-52for more information.
Indicator lights in the button show which setting you are
in. The indicator lights will come on briey when you
turn on the ignition and one will stay on. If the lights do
not come on, you should take your vehicle to your
dealer for service. An indicator light will ash while
shifting the transfer case. It will remain illuminated when
the shift is complete. If for some reason the transfer
case cannot make a requested shift, it will return to the
last chosen setting.
If the SERVICE 4WD message stays on, you should
take your vehicle to your dealer for service. See″Service
4WD message″underDriver Information Center (DIC)
on page 3-53.
Shifting into 4HI or AUTO 4WD
Press and release the 4HI or AUTO 4WD button. This
can be done at any speed (except when shifting
from 4LO), and the indicator light will ash while shifting.
It will remain illuminated when the shift is completed.
Shifting into 2HI
Press and release the 2HI button. This can be done at
any speed (except when shifting from 4LO).
Shifting into 4LO
To shift to the 4LO position, the ignition must be in RUN
and the vehicle must be stopped or moving less than
3 mph (4.8 km/h) with the transmission in NEUTRAL (N).
The preferred method for shifting into 4LO is to have
your vehicle moving 1 to 2 mph (1.6 to 3.2 km/h). Press
and release the 4LO button. You must wait for the
4LO indicator light to stop ashing and remain
illuminated before shifting your transmission in gear.
Notice:Shifting the transmission into gear before
the 4LO indicator light has stopped ashing
could damage the transfer case. To help avoid
damaging your vehicle, always wait for the 4LO
indicator light to stop ashing before shifting
the transmission into gear.
It is typical for your vehicle to exhibit signicant
engagment noise and bump when shifting between 4LO
and 4HI ranges or from NEUTRAL with the engine
running.
If the 4LO button is pressed when your vehicle is in
gear and/or moving, the 4LO indicator light will ash for
30 seconds and not complete the shift unless your
vehicle is moving less than 3 mph (4.8 km/h) and the
transmission is in NEUTRAL (N). After 30 seconds
the transfer case will shift to 4HI mode.
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OnStar®System
OnStar®uses global positioning system (GPS) satellite
technology, wireless communications, and state of
the art call centers to provide you with a wide range of
safety, security, information and convenience services.
A complete OnStar
®user’s guide and the terms
and conditions of the OnStar®Subscription Service
Agreement are included in your OnStar®-equipped
vehicle’s glove box literature. For more information, visit
www.onstar.com, contact OnStar
®at 1-888-4-ONSTAR
(1-888-466-7827), or press the blue OnStar®button
to speak to an OnStar®advisor 24 hours a day, 7 days
a week.
A completed Subscription Service Agreement is required
prior to delivery of OnStar
®services and prepaid
calling minutes are also required for OnStar®Personal
Calling and OnStar®Virtual Advisor use. Terms and
conditions of the Subscription Service Agreement can be
found at www.onstar.com.
OnStar®Services
One of the following plans is normally included for a
specic duration with each vehicle equipped with
OnStar
®. You can upgrade or extend your OnStar®
service plan to meet your needs.
Safe and Sound Plan

Automatic Notication of Air Bag Deployment
Emergency Services
Roadside Assistance
Stolen Vehicle Assistance
AccidentAssist
Remote Door Unlock
Remote Diagnostics
Online Concierge
Directions and Connections Plan

All Safe and Sound Plan services
Route Support
RideAssist
Information and Convenience Services
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Luxury and Leisure Plan

All Directions and Connections Plan services
Personal Concierge
OnStar®Personal Calling
With OnStar®Personal Calling, you have a safer way to
stay connected while driving. It’s a hands-free wireless
phone that’s integrated into your vehicle. You can place
calls nationwide using voice-activated dialing with no
contracts and no additional roaming charges. To nd out
more about OnStar
®Personal Calling, refer to the
OnStar®owner’s guide in your vehicle’s glove box, or
call OnStar®at 1-888-4-ONSTAR (1-888-466-7827).
OnStar®Virtual Advisor
With OnStar®Virtual Advisor you can listen to your
favorite news, entertainment and information topics,
such as traffic and weather reports, stock quotes
and sports scores. You listen to your e-mail through
your vehicle’s speakers, and reply with your hands on
the wheel and your eyes on the road.
OnStar®Steering Wheel Controls
g
: If your vehicle is
equipped with the steering
wheel control buttons you
can use them to interact
with the OnStar
®system.
See the OnStar
®manual provided with your vehicle for
more information.
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HomeLink®Transmitter
HomeLink®a combined universal transmitter and
receiver, provides a way to replace up to three
hand-held transmitters used to activate devices such as
gate operators, garage door openers, entry door
locks, security systems and home lighting. Additional
HomeLink
®information can be found on the internet at
www.homelink.com or by calling 1-800-355-3515.If your vehicle is equipped with the HomeLink
®
Transmitter, it complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this
device must accept any interference, including
interference that may cause undesired operation of the
device.
Changes and modications to this system by other than
an authorized service facility could void authorization
to use this equipment.
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Auxiliary Roof Mounted Lamp Switch
If your vehicle has this feature, this button includes
wiring provisions for a dealer or a qualied service
center to install an auxiliary roof lamp.
This button is located on
the center of the
instrument panel near the
comfort controls.
When the button wiring is connected to an auxiliary
roof-mounted lamp, pressing the button will activate
the lamp and illuminate an indicator light near the button.
Pressing the button again will turn off the roof
mounted lamp.
If your vehicle has this button, your vehicle may have
the snow plow prep package. For further information see
Adding a Snow Plow or Similar Equipment on
page 4-63.
Cargo Lamps
You can use the cargo lamps if you need more light in
the cargo area of your vehicle or in the top-box
storage units. Some vehicles will only have a cargo
lamp in the passenger side top box.
Press the button, with this
symbol to turn the cargo
lamps on or off.
The cargo lamps symbol light will come on in the
instrument panel cluster when the cargo lamps are on
and the ignition key is turned to run.
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This light will come on
when you start your
vehicle, and it will ash for
a few seconds. Then the
light should go out. This
means the system is ready.
If the air bag readiness light stays on after you start the
vehicle or comes on when you are driving, your air
bag system may not work properly. Have your vehicle
serviced right away.
{CAUTION:
If the air bag readiness light stays on after you
start your vehicle, it means the air bag system
may not be working properly. The air bags in
your vehicle may not inate in a crash, or they
could even inate without a crash. To help
avoid injury to yourself or others, have your
vehicle serviced right away if the air bag
readiness light stays on after you start your
vehicle.
The air bag readiness light should ash for a few
seconds when you turn the ignition key to RUN. If the
light doesn’t come on then, have it xed so it will
be ready to warn you if there is a problem.
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