2004 CHEVROLET AVALANCHE tow

Care of Safety Belts
Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do, it
may severely weaken them. In a crash, they
might not be able to provide adequate
protection. Clean safety belts only with mild
soap and lukewarm water.
Weatherstrips
Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply
silicone grease with a clean cloth. During very cold,
damp weather frequent application may be required. See
Recommended Fluids and Lubricants on page 6-13.
Cleaning the Outside of Your
Vehicle
The paint nish on your vehicle provides beauty, depth
of color, gloss retention and durability.
Washing Your Vehicle
The best way to preserve your vehicle’s nish is to keep
it clean by washing it often with lukewarm or cold water.
Don’t wash your vehicle in the direct rays of the sun.
Use a car washing soap. Don’t use strong soaps
or chemical detergents. Be sure to rinse the vehicle
well, removing all soap residue completely. You can get
GM-approved cleaning products from your dealer.
SeeVehicle Care/Appearance Materials on page 5-118.
Don’t use cleaning agents that are petroleum based,
or that contain acid or abrasives. All cleaning agents
should be ushed promptly and not allowed to dry on the
surface, or they could stain. Dry the nish with a soft,
clean chamois or an all-cotton towel to avoid surface
scratches and water spotting.
High pressure car washes may cause water to enter
your vehicle.
5-114

Windshield and Wiper Blades
If the windshield is not clear after using the windshield
washer, or if the wiper blade chatters when running,
wax, sap or other material may be on the blade or
windshield.
Clean the outside of the windshield with a full-strength
glass cleaning liquid. The windshield is clean if beads do
not form when you rinse it with water.
Grime from the windshield will stick to the wiper blades
and affect their performance. Clean the blade by
wiping vigorously with a cloth soaked in full-strength
windshield washer solvent. Then rinse the blade
with water.
Check the wiper blades and clean them as necessary;
replace blades that look worn.
Aluminum or Chrome-Plated Wheels
Your vehicle may be equipped with either aluminum or
chrome-plated wheels.
Keep your wheels clean using a soft clean cloth with
mild soap and water. Rinse with clean water. After
rinsing thoroughly, dry with a soft clean towel. A wax
may then be applied.The surface of these wheels is similar to the painted
surface of your vehicle. Don’t use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because you could damage the surface. Do not
use chrome polish on aluminum wheels.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Don’t take your vehicle through an automatic car wash
that has silicone carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
Tires
To clean your tires, use a stiff brush with tire cleaner.
Notice:Using petroleum-based tire dressing
products on your vehicle may damage the paint
nish and/or tires. When applying a tire dressing,
always wipe off any overspray from all painted
surfaces on your vehicle.
5-116

(f)Lubricate all key lock cylinders, hood latch assembly,
secondary latch, pivots, spring anchor, release pawl,
midgate hinges, side storage box door hinges, tailgate
hinges, tailgate linkage, outer tailgate handle pivot points,
latch bolt, fuel door hinge, locks and folding seat
hardware. More frequent lubrication may be required
when exposed to a corrosive environment. Applying
silicone grease on weatherstrips with a clean cloth will
make them last longer, seal better and not stick or
squeak.
(g)Add uid as needed. A uid loss could indicate a
problem; repair as needed. Check vent hose at transfer
case for kinks and proper installation.
(h)Change automatic transmission uid and lter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
service.(i)Drain, ush and rell cooling system. See Engine
Coolant on page 5-26for what to use. Inspect hoses.
Clean radiator, condenser, pressure cap and ller neck.
Pressure test the cooling system and pressure cap.
(j)A uid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the uid level checked. Add uid if needed.
(k)Inspect system. Check all fuel and vapor lines and
hoses for proper hook-up, routing and condition.
Check that the purge valve works properly (if equipped).
Replace as needed.
6-9

GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment that
may be required for your
vehicle, such as hand
controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
Security While You Travel
1-800-CHEV-USA (243-8872)
As the proud owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Chevrolet’s Roadside
Assistance toll-free number is staffed by courteous
and capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel ($5
maximum) for the customer to get to the nearest
service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
7-6

Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identication Number and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Chevrolet Roadside Assistance:
1-800-CHEV-USA (1-800-234-8872), text telephone
(TTY) users, call 1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet’s judgement, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at
any time without notication.
7-7

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or
General Motors.To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
7-12

D
Daytime Running Lamps..................................3-17
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-28, 3-31
Delayed Locking.............................................2-10
Dinghy Towing................................................4-53
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-54
Dome Lamps.................................................3-20
Door
Delayed Locking..........................................2-10
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
Driver
Position, Safety Belt.....................................1-14
DRIVER DOOR AJAR.....................................3-69
Driver Information Center (DIC).........................3-53
DIC Operation and Displays..........................3-54
DIC Warnings and Messages........................3-65
Driving
At Night.....................................................4-33
City...........................................................4-38Driving (cont.)
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-39
Hill and Mountain Roads..............................4-43
In Rain and on Wet Roads...........................4-35
Winter........................................................4-44
Driving Across an Incline..................................4-29
Driving Downhill..............................................4-27
Driving in Mud, Sand, Snow or Ice....................4-31
Driving in Water..............................................4-32
Driving On Grades..........................................4-77
Driving on Off-Road Hills.................................4-24
Driving on Snow or Ice....................................4-45
Driving Through Deep Standing Water...............4-37
Driving Through Flowing Water.........................4-37
Driving Uphill..................................................4-25
Driving with a Trailer.......................................4-76
Dual Climate Control System............................3-29
DVD
Rear Seat Entertainment System...................3-99
DVD Distortion..............................................3-112
DVD Messages.............................................3-111
DVD Player..................................................3-104
5

J
Jump Starting.................................................5-48
K
KEYFOB X BATTERY LOW.............................3-70
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps
Exterior......................................................3-14
Interior.......................................................3-20
Lamps On Reminder.......................................3-16
Lap Belt........................................................1-23
Lap-Shoulder Belt...................................1-14, 1-25
LATCH System
Child Restraints...........................................1-42
Securing a Child Restraint Designed for the
LATCH System........................................1-44
Leaving Your Vehicle With the Engine Running . . . 2-45
LEFT REAR DOOR AJAR................................3-70Level Control..................................................4-62
Light
Air Bag Readiness.......................................3-36
Anti-Lock Brake System Warning...................3-43
Brake System Warning.................................3-42
Charging System.........................................3-40
Cruise Control.............................................3-51
Low Fuel Warning.......................................3-52
Low Tire Pressure Warning Light...................3-43
Malfunction Indicator....................................3-47
Passenger Air Bag Status Indicator................3-38
Safety Belt Reminder...................................3-36
Security.....................................................3-51
Tow/Haul Mode...........................................3-51
Traction Off................................................3-44
Listening to a DVD.........................................3-99
Loading Your Vehicle.......................................4-55
Loading Your Vehicle for Off-Road Driving..........4-20
Locking Rear Axle...........................................4-11
Lockout Protection..........................................2-13
Locks
Delayed Locking..........................................2-10
Door........................................................... 2-8
Lockout Protection.......................................2-13
9