Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within a
30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
•A description of the problem
•Name, home address, home telephone number
•Location of your Cadillac and number you are
calling from
•The model year, Vehicle Identification Number (VIN),
mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 – daily, 24 hours.
Courtesy Transportation
Cadillac has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
Customer Communication Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments and specifications for GM
transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
7-12
Cruise Control Light........................................3-50
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to
General Motors........................................7-12
Reporting Safety Defects to the
Canadian Government..............................7-12
Reporting Safety Defects to the
United States Government.........................7-11
Roadside Service.......................................... 7-6
Service Publications Ordering Information........7-12
D
Daytime Running Lamps..................................3-18
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-32
Dinghy Towing................................................4-30
Display Mode.................................................3-39
Diversity Antenna System...............................3-103Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-31
Door
Central Door Unlocking System.....................2-10
Locks.......................................................... 2-9
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-11
Doors Lock in Gear.........................................3-69
Doors Unlock in PARK (P)................................3-71
Doors Unlock Key Off......................................3-72
Driver
Position, Safety Belt.....................................1-11
Driver Information Center (DIC).........................3-52
Climate Controls and Radio System
Personalization........................................3-62
DIC Controls and Displays............................3-52
DIC Vehicle Personalization..........................3-63
DIC Warnings and Messages........................3-55
Driver Unlock in PARK (P)................................3-70
Driver Unlock Key Off......................................3-70
Driver’s Name Set/Recall.................................3-74
Driving
At Night.....................................................4-15
City...........................................................4-19
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-20
4
Driving (cont.)
Hill and Mountain Roads..............................4-22
In Rain and on Wet Roads...........................4-16
Winter........................................................4-24
Driving on Grades...........................................4-43
Driving on Snow or Ice....................................4-25
Driving Through Deep Standing Water...............4-18
Driving Through Flowing Water.........................4-18
Driving with a Trailer.......................................4-41
Dual Climate Control System............................3-28
E
Electrical System
Add-On Equipment......................................5-96
Fuses and Circuit Breakers...........................5-97
Headlamp Wiring.........................................5-96
Power Windows and Other Power Options......5-96
Removing the Rear Seat Cushion..................5-99
Windshield Wiper Fuses...............................5-96
Emergency Trunk Release Handle.....................2-15
Emissions Inspection and Maintenance
Programs...................................................3-48
Engine
Air Cleaner/Filter.........................................5-18
Battery.......................................................5-41
Check and Service Engine Soon Light............3-46Engine (cont.)
Coolant......................................................5-23
Coolant Heater............................................2-27
Coolant Temperature Gage...........................3-45
Coolant Temperature
Warning Light..........................................3-45
Drive Belt Routing.......................................6-13
Engine Compartment Overview......................5-12
Exhaust.....................................................2-35
Oil .............................................................5-13
Overheating................................................5-26
Starting......................................................2-26
Engine Cooling When Trailer Towing..................4-44
Engine Oil Additives........................................5-16
Engine Speed Limiter......................................3-41
English Metric Display.....................................3-40
Entering Feature Programming..........................3-63
Entry Lighting.................................................3-23
Erasing HomeLink
®Buttons..............................2-48
Event Data Records (EDR)..............................7-10
Exiting Feature Programming............................3-74
Express-Down Window....................................2-17
Express-Up Window........................................2-17
Extender, Safety Belt.......................................1-21
Exterior Lamps...............................................3-16
Exterior Lighting Battery Saver..........................3-21
Exterior Lights at Unlock..................................3-68
5
M
Magnetic Speed Variable Assist Steering............4-10
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-8
At Least Once a Month.................................. 6-9
At Least Once a Year.................................... 6-9
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-14
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-44
Making Turns.................................................4-42
Malfunction Indicator Light................................3-46
Map Pocket...................................................2-49
Matching Transmitter(s) to Your Vehicle............... 2-7
Memory Mirrors..............................................2-52
Memory Seat.................................................2-52
Memory Steering Wheel Controls......................2-52Message
DIC Warnings and Messages........................3-55
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands) – Customer
Assistance................................................... 7-5
Mirror Operation.....................................2-37, 2-38
Mirror to Curb In Reverse................................3-72
Mirrors
Automatic Dimming Rearview with OnStar
®.....2-37
Automatic Dimming Rearview with
OnStar
®and Compass..............................2-38
Memory.....................................................2-52
Outside Automatic Dimming Mirror.................2-40
Outside Convex Mirror.................................2-41
Outside Curb View Assist Mirror....................2-41
Outside Heated Mirrors................................2-41
Outside Power Mirrors..................................2-40
MyGMLink.com................................................ 7-3
N
Navigation/Radio System..................................3-95
New Vehicle Break-In......................................2-24
Normal Maintenance Replacement Parts............6-13
9
Power (cont.)
Steering Fluid.............................................5-36
Windows....................................................2-17
Power Steering...............................................4-10
Power Tilt Wheel and Telescopic Steering
Column........................................................ 3-8
Pretensioners, Safety Belt................................1-21
Programmable Automatic Door Locks.................2-11
Programming the HomeLink
®Transmitter...........2-45
Programming the Power Windows.....................2-18
Q
Questions and Answers About Safety Belts.......... 1-9
R
Radio Data System (RDS)...............................3-83
Radios..........................................................3-75
Care of Your Cassette Tape Player...............3-101
Care of Your CD Player..............................3-102
Care of Your CDs......................................3-102
Console-Mounted CD Changer......................3-95
DIC Personalization.....................................3-62
Navigation/Radio System..............................3-95
Radio Personalization with Home and
Away Feature..........................................3-98Radios (cont.)
Radio with Cassette and CD.........................3-83
Radio with CD............................................3-76
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-75
Setting the Time for Radios without Radio
Data Systems (RDS)................................3-75
Theft-Deterrent............................................3-99
Understanding Reception............................3-100
Rainsense™ II Wipers.....................................3-12
RDS Messages..............................................3-87
Reaching Roadside Service............................... 7-7
Reading Lamps..............................................3-23
Rear Ashtray..................................................3-27
Rear Climate Control System............................3-34
Rear Door Security Locks................................2-11
Rear Seat Passenger Positions.........................1-18
Rear Seat Passengers, Safety Belts..................1-18
Rear Seat Pass-Through Door..........................2-15
Rear Underseat Fuse Block............................5-101
Rear Window Defogger....................................3-32
Rearview Mirror, Automatic Dimming
with OnStar
®..............................................2-37
Rearview Mirror, Automatic Dimming
with OnStar
®and Compass..........................2-38
Reclining Seatbacks.......................................... 1-3
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-30
11
Supplemental Inflatable Restraints (SIR) (cont.)
What Will You See After an Air Bag
Inflates?..................................................1-48
When Should an Air Bag Inflate?...................1-47
Where Are the Air Bags?..............................1-44
T
Tachometer....................................................3-40
Taillamps
Turn Signal Lamps......................................5-58
TCS Warning Light..........................................3-44
Testing the Alarm............................................2-21
Theft-Deterrent, Radio.....................................3-99
Theft-Deterrent Systems...................................2-20
PASS-Key
®III .............................................2-22
PASS-Key®III Operation..............................2-22
Tilt Wheel........................................................ 3-7
Tire Inflation Check........................................... 6-9
Tire Pressure Display......................................3-73
Tire Sidewall Labeling......................................5-61
Tire Size.......................................................5-65
Tire Terminology and Definitions........................5-65
Tires.............................................................5-61
Buying New Tires........................................5-73
Chains.......................................................5-77Tires (cont.)
Changing a Flat Tire....................................5-78
Compact Spare Tire.....................................5-87
If a Tire Goes Flat.......................................5-77
Inflation - Tire Pressure................................5-68
Inspection and Rotation................................5-71
Pressure Monitor Operation...........................5-69
Uniform Tire Quality Grading.........................5-74
Wheel Alignment and Tire Balance.................5-75
Wheel Replacement.....................................5-75
When It Is Time for New Tires......................5-72
To Use the Engine Coolant Heater....................2-28
Top Strap......................................................1-32
Top Strap Anchor Location...............................1-34
Torque Lock...................................................2-33
Total Weight on Your Vehicle’s Tires..................4-40
Towing
Recreational Vehicle.....................................4-30
Towing a Trailer..........................................4-37
Your Vehicle...............................................4-29
Traction
Control System (TCS).................................... 4-8
Control System Warning Light.......................3-44
Trailer Brakes.................................................4-41
Transaxle
Fluid, Automatic...........................................5-20
14
Transaxle (cont.)
Transaxle Operation, Automatic.........................2-28
Transmission, Transaxle, Transfer Case
Unit Repair Manual......................................7-12
Transportation Options...................................... 7-8
Trip Computer
Oil Life Indicator..........................................3-74
Trip Odometers..............................................3-39
Trunk............................................................2-13
Trunk Lid Tie Down.........................................2-14
Trunk Lock Release........................................2-13
Turn and Lane-Change Signals.......................... 3-9
Turn Signal/Multifunction Lever........................... 3-9
Turn Signals When Towing a Trailer..................4-42
Twilight Sentinel
®............................................3-20
U
Ultrasonic Rear Parking
Assist (URPA).............................................3-24
Umbrella Holder..............................................2-50
Underhood Fuse Block....................................5-97
Understanding Radio Reception.......................3-100
Uniform Tire Quality Grading............................5-74
United States – Customer Assistance.................. 7-4Used Replacement Wheels..............................5-76
Using Digital Signal Processing (DSP)...............3-86
Using HomeLink
®...........................................2-48
V
Valet Lockout Switch.......................................2-21
Vehicle
Control........................................................ 4-5
Damage Warnings........................................... iv
Loading......................................................4-31
Symbols......................................................... iv
Vehicle Data Collection and Event
Data Records..............................................7-10
Vehicle Identification
Number (VIN).............................................5-95
Service Parts Identification Label...................5-95
Vehicle Personalization
DIC ...........................................................3-63
Memory Seat, Mirrors and
Steering Wheel........................................2-52
Vehicle Speed Limiter......................................3-40
Vehicle Storage..............................................5-42
Ventilation Adjustment......................................3-33
Visors...........................................................2-19
15