2004 CADILLAC ESCALADE EXT tow

8. Attach the jack handle, extension, and wheel
wrench to the jack and place it (with the wheel
blocks) under the vehicle towards the front of the
rear bumper. Position the center lift point of the jack
under the center of the spare tire.
9. Turn the wrench clockwise to raise the jack until it
lifts the end ®tting.
10. Continue raising the jack until the spare tire stops
moving upward and is held ®rmly in place. The
secondary latch has released and the spare tire is
balancing on the jack.
5-100

Care of Safety Belts
Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do, it
may severely weaken them. In a crash, they
might not be able to provide adequate
protection. Clean safety belts only with mild
soap and lukewarm water.
Weatherstrips
Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply
silicone grease with a clean cloth at least every
six months. During very cold, damp weather more
frequent application may be required. See
Recommended Fluids and Lubricants on page 6-13.
Cleaning the Outside of Your
Vehicle
The paint ®nish on your vehicle provides beauty, depth
of color, gloss retention and durability.
Washing Your Vehicle
The best way to preserve your vehicle's ®nish is
to keep it clean by washing it often with lukewarm
or cold water.
Do not wash your vehicle in the direct rays of the sun.
Use a car washing soap. Do not use strong soaps
or chemical detergents. Be sure to rinse the vehicle well,
removing all soap residue completely. You can get
GM-approved cleaning products from your dealer. See
Vehicle Care/Appearance Materials on page 5-109.
Do not use cleaning agents that are petroleum based,
or that contain acid or abrasives. All cleaning agents
should be ¯ushed promptly and not allowed to dry on the
surface, or they could stain. Dry the ®nish with a soft,
clean chamois or an all-cotton towel to avoid surface
scratches and water spotting.
High pressure car washes may cause water to enter
your vehicle.
5-105

Cleaning the Windshield and Wiper
Blades
If the windshield is not clear after using the windshield
washer, or if the wiper blade chatters when running,
wax, sap or other material may be on the blade or
windshield.
Clean the outside of the windshield with a full-strength
glass cleaning liquid. The windshield is clean if beads do
not form when you rinse it with water.
Grime from the windshield will stick to the wiper blades
and affect their performance. Clean the blade by
wiping vigorously with a cloth soaked in full-strength
windshield washer solvent. Then rinse the blade
with water.
Check the wiper blades and clean them as necessary;
replace blades that look worn.
Cleaning Aluminum or Chrome-Plated
Wheels
Your vehicle will have either aluminum or chrome-plated
wheels.
Keep your wheels clean using a soft clean cloth with
mild soap and water. Rinse with clean water. After
rinsing thoroughly, dry with a soft clean towel. A wax
may then be applied.
The surface of these wheels is similar to the painted
surface of your vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because you could damage the surface. Do not
use chrome polish on aluminum wheels.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Do not take your vehicle through an automatic car wash
that has silicone carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
5-107

(g)Inspect system. Check all fuel and vapor lines and
hoses for proper hook-up, routing and condition.
Check that the purge valve works properly (if equipped).
Replace as needed.
(h)Change automatic transmission ¯uid and ®lter if the
vehicle is mainly driven under one or more of these
conditions:
þIn heavy city traffic where the outside temperature
regularly reaches 90ÉF (32ÉC) or higher.
þIn hilly or mountainous terrain.
þWhen doing frequent trailer towing.
þUses such as found in taxi, police or delivery
service.
(i)Drain, ¯ush and re®ll cooling system. See Engine
Coolant on page 5-22for what to use. Inspect hoses.
Clean radiator, condenser, pressure cap and ®ller neck.
Pressure test the cooling system and pressure cap.
(j)
A ¯uid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the ¯uid level checked. Add ¯uid if needed.
Owner Checks and Services
These owner checks and services should be performed
at the intervals speci®ed to help ensure the safety,
dependability and emission control performance of your
vehicle. Your GM Goodwrench dealer can assist you
with these checks and services.
Be sure any necessary repairs are completed at once.
Whenever any ¯uids or lubricants are added to your
vehicle, make sure they are the proper ones, as shown
in
Recommended Fluids and Lubricants on page 6-13.
At Each Fuel Fill
It is important to perform these underhood checks at
each fuel ®ll.
Engine Oil Level Check
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-11for further
details.
Notice:It is important to check your oil regularly
and keep it at the proper level. Failure to keep your
engine oil at the proper level can cause damage
to your engine not covered by your warranty.
6-9

GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to
$1,000 toward eligible
aftermarket driver or
passenger adaptive
equipment you may
require for your vehicle
(hand controls,
wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle's eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Service
Cadillac's exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
žcan be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any
warranty-covered situation and for a nominal charge if
the Cadillac is no longer under warranty. Roadside
Service is available only in the United States and
Canada.
7-5

Cadillac Owner PrivilegesŸ
Roadside Service provides several Cadillac Owner
PrivilegesŸ at ªno charge,º throughout yourCadillac
Warranty Period ± 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
·Towing Service
·Battery Jump Starting
·Lock Out Assistance
·Fuel Delivery
·Flat Tire Change (Covers change only)
·Trip Interruption ± If your trip is interrupted due to a
warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A
dealer technician, if available, can travel to your location
within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest Cadillac
dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
·A description of the problem
·Name, home address, home telephone number
·Location of your Cadillac and number you are
calling from
·The model year, Vehicle Identi®cation
Number (VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired. Cadillac
has installed special telecommunication devices
called Text Telephone (TTY) in the Roadside
Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 ± daily, 24 hours.
7-6

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
Customer Communication Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
7-10

J
Jump Starting.................................................5-42
K
KEYFOB X BATTERY LOW.............................3-65
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps
Exterior......................................................3-15
Interior.......................................................3-19
Lamps On Reminder.......................................3-17
Lap-Shoulder Belt...................................1-14, 1-23
LATCH System
Child Restraints...........................................1-40
Securing a Child Restraint Designed for the
LATCH System........................................1-42
Leaving Your Vehicle With the Engine
Running.....................................................2-39
LEFT REAR DOOR AJAR................................3-65
Light
Air Bag Readiness.......................................3-36
Anti-Lock Brake System Warning...................3-41
Brake System Warning.................................3-39Light (cont.)
Charging System.........................................3-38
Cruise Control.............................................3-47
Low Fuel Warning.......................................3-48
Low Tire Pressure Warning Light...................3-41
Malfunction Indicator....................................3-44
Passenger Air Bag Status Indicator................3-36
Safety Belt Reminder...................................3-35
Tow/Haul Mode...........................................3-47
Traction Off................................................3-42
Listening to a DVD.........................................3-82
Loading Your Vehicle.......................................4-47
Loading Your Vehicle for Off-Road Driving..........4-18
Lockout Protection..........................................2-13
Locks
Delayed Locking........................................... 2-9
Door........................................................... 2-8
Lockout Protection.......................................2-13
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-16
LOW COOLANT LEVEL..................................3-60
Low Fuel Warning Light...................................3-48
Luggage Carrier..............................................2-54
Lumbar
Power Controls............................................. 1-3
9