2004 CADILLAC ESCALADE ESV tow

Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period – 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption – If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within
a 30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number (VIN),
mileage and date of delivery
7-7

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
Customer Communication Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
7-12

D
Daytime Running Lamps..................................3-16
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-29
Delayed Locking............................................... 2-9
Dinghy Towing and Dolly Towing.......................4-49
Diversity Antenna System...............................3-106
Doing Your Own Service Work........................... 5-4
Dome Lamps.................................................3-17
Door
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Driver
Position, Safety Belt.....................................1-36
DRIVER DOOR AJAR.....................................3-66
Driver Information Center (DIC).........................3-50
DIC Operation and Displays..........................3-51
DIC Warnings and Messages........................3-62
Driving
At Night.....................................................4-32
City...........................................................4-36
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-37
Hill and Mountain Roads..............................4-40Driving (cont.)
In Rain and on Wet Roads...........................4-33
Winter........................................................4-42
Driving Across an Incline..................................4-28
Driving Downhill..............................................4-26
Driving in Mud, Sand, Snow or Ice....................4-29
Driving in Water..............................................4-30
Driving On Grades..........................................4-65
Driving on Off-Road Hills.................................4-22
Driving on Snow or Ice....................................4-42
Driving Through Deep Standing Water...............4-35
Driving Through Flowing Water.........................4-35
Driving Uphill..................................................4-23
Driving with a Trailer.......................................4-64
DVD
Rear Seat Entertainment System...................3-86
DVD Distortion...............................................3-97
DVD Messages..............................................3-96
DVD Player....................................................3-89
E
Easy Exit Seat...............................................2-50
Rear Window Defogger....................................3-29
Electrical System
Add-On Equipment.....................................5-114
Fuses and Circuit Breakers.........................5-115
Power Windows and Other Power Options.......5-114
5

L
Lamps
Exterior......................................................3-14
Interior.......................................................3-17
Lamps On Reminder.......................................3-16
Lap-Shoulder Belt...........................................1-36
LATCH System
Child Restraints...........................................1-68
Securing a Child Restraint Designed for the
LATCH System........................................1-70
Leaving Your Vehicle With the Engine Running......2-28
LEFT REAR DOOR AJAR................................3-67
Liftgate/Liftglass..............................................2-13
Liftglass/Liftgate..............................................2-13
Light
Air Bag Readiness.......................................3-36
Anti-Lock Brake System Warning...................3-42
Brake System Warning.................................3-40
Charging System.........................................3-39
Cruise Control.............................................3-49
Low Fuel Warning.......................................3-50
Low Tire Pressure Warning Light...................3-42
Malfunction Indicator....................................3-45
Passenger Air Bag Status Indicator................3-38
Safety Belt Reminder...................................3-36
Security.....................................................3-48Light (cont.)
Tow/Haul Mode...........................................3-49
Traction Off................................................3-43
Listening to a DVD.........................................3-85
Loading Your Vehicle.......................................4-50
Loading Your Vehicle for Off-Road Driving..........4-19
Lockout Protection..........................................2-12
Locks
Delayed Locking........................................... 2-9
Door........................................................... 2-8
Lockout Protection.......................................2-12
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-17
LOW COOLANT LEVEL..................................3-63
Low Fuel Warning Light...................................3-50
Luggage Carrier..............................................2-44
Lumbar
Power Controls............................................. 1-4
M
Maintenance Schedule
Additional Required Services........................... 6-7
At Each Fuel Fill.........................................6-10
9

Maintenance Schedule (cont.)
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-17
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-15
Owner Checks and Services.........................6-10
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-5
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-67
Making Turns.................................................4-65
Malfunction Indicator Light................................3-45
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-48
Message
DIC Warnings and Messages........................3-62
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands) – Customer Assistance....... 7-5
Mirrors
Automatic Dimming Rearview with OnStar
®,
Compass and Temperature Display.............2-31Mirrors (cont.)
Outside Automatic Dimming Mirror with Curb
View Assist.............................................2-36
Outside Convex Mirror.................................2-35
Outside Heated Mirrors................................2-36
Outside Power Mirrors..................................2-34
MyGMLink.com................................................ 7-4
N
Navigation/Radio System..................................3-86
New Vehicle Break-In......................................2-18
Normal Maintenance Replacement Parts............6-15
O
Odometer......................................................3-36
Off-Road Recovery..........................................4-15
Oil
Engine.......................................................5-14
Pressure Gage............................................3-47
OIL LIFE RESET............................................3-62
OIL PRESSURE LOW.....................................3-62
Older Children, Restraints................................1-53
Online Owner Center........................................ 7-4
10

Power (cont.)
Steering Fluid.............................................5-37
Windows....................................................2-15
Power Steering...............................................4-13
Programmable Automatic Door Locks.................2-10
Programming the HomeLink
®Transmitter...........2-39
Q
Questions and Answers About Safety Belts.........1-34
R
Radio Data System (RDS)...............................3-70
Radio Messages.............................................3-77
Radios..........................................................3-69
Care of Your Cassette Tape Player...............3-104
Care of Your CD and DVD Player................3-105
Care of Your CD Player..............................3-105
Care of Your CDs and DVDs.......................3-105
CD Changer...............................................3-99
Navigation/Radio System..............................3-86
Radio with Cassette and CD.........................3-70
Rear Seat Audio..........................................3-97
Setting the Time..........................................3-70
Theft-Deterrent..........................................3-102
Understanding Reception............................3-104RDS Messages..............................................3-76
Reaching Roadside Service............................... 7-7
Reading Lamps..............................................3-18
REAR ACCESS OPEN....................................3-67
Rear Axle......................................................5-50
Rear Climate Control System............................3-30
Rear Door Security Locks................................2-12
Rear Heated Seats.........................................1-11
Rear Safety Belt Comfort Guides......................1-49
Rear Seat Armrest..........................................2-45
Rear Seat Audio (RSA)....................................3-97
Rear Seat Entertainment System.......................3-86
Rear Seat Operation......................................... 1-9
Rear Seat Outside Passenger Positions.............1-46
Rear Seat Passengers, Safety Belts..................1-46
Rear Storage Area..........................................2-45
Rearview Mirror, Automatic Dimming with OnStar
®,
Compass and Temperature Display..................2-31
Reclining Seatbacks.......................................... 1-7
Reclining the Seatbacks...................................1-27
Recommended Fluids and Lubricants.................6-13
Recreational Vehicle Towing.............................4-49
REDUCED ENGINE POWER...........................3-63
Remote Control..............................................3-91
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System, Operation............ 2-5
Removing the 50/50 Split Bench Seats..............1-18
Removing the Bench Seat................................1-24
12

Tires (cont.)
Ination - Tire Pressure................................5-74
Inspection and Rotation................................5-78
Pressure Monitor System..............................5-75
Spare Tire................................................5-104
Uniform Tire Quality Grading.........................5-81
Wheel Alignment and Tire Balance.................5-82
Wheel Replacement.....................................5-83
When It Is Time for New Tires......................5-79
To Use the Engine Coolant Heater....................2-21
Top Strap......................................................1-63
Top Strap Anchor Location...............................1-65
Torque Lock...................................................2-28
Total Weight on Your Vehicle’s Tires..................4-62
Tow/Haul Mode Light.......................................3-49
Tow/Haul Mode Selector Button........................2-25
Towing
Recreational Vehicle.....................................4-49
Towing a Trailer..........................................4-57
Your Vehicle...............................................4-49
Traction
Off Light.....................................................3-43
Road Sensing Suspension.............................. 4-9
Stabilitrak
®System......................................4-10
TRACTION ACTIVE........................................3-67
Traction Control Operation................................4-11
TRACTION SYS LIMITED................................3-68Trailer
Recommendations.......................................4-56
Trailer Brakes.................................................4-63
Trailer Wiring Harness.....................................4-67
TRANS HOT IDLE ENGINE.............................3-66
Transfer Case................................................5-49
Transmission
Fluid, Automatic...........................................5-21
Temperature Gage.......................................3-44
TRANSMISSION HOT.....................................3-65
Transmission Operation, Automatic....................2-22
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-13
Transportation Options...................................... 7-9
Traveling to Remote Areas...............................4-20
Trip Information Button....................................3-51
Turn and Lane Change Signals.......................... 3-8
TURN SIGNAL ON.........................................3-64
Turn Signal/Multifunction Lever........................... 3-8
Turn Signals When Towing a Trailer..................4-65U
Ultrasonic Rear Parking Assist (URPA)...............3-19
Underhood Fuse Block...................................5-119
Understanding Radio Reception.......................3-104
16