2004 CADILLAC DEVILLE service

Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle you
obtained if your vehicle is kept for a warranty repair.
Reimbursement will be limited to a maximum of $40 a day
and must be supported by receipts. This requires that you
sign and complete a rental agreement and meet state,
local and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc. You
are responsible for fuel usage charges and may also be
responsible for taxes, levies, usage fees, excessive
mileage, or rental usage beyond the completion of
the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-9

Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for air bag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash or near crash
event by computer systems commonly called event data
recorders (EDR).
In a crash or near crash event, computer systems, such
as the Air Bag Sensing and Diagnostic Module (SDM) in
your vehicle may record information about the condition
of the vehicle and how it was operated, such as engine
speed, brake applications, throttle position, vehicle
speed, safety belt usage, air bag readiness, air bag
performance data, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.To read this information, special equipment is needed
and access to the vehicle or the SDM is required.
GM will not access information about a crash event or
share it with others other thanwith the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or SDM.
If your vehicle is equipped with OnStar
®, please check
the OnStar®subscription service agreement or manual
for information on its operations and data collection.
7-10

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
Customer Communication Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments and specications for GM
transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
7-12

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
Owner’s Manual
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-13

Cassette Tape Messages...............................3-107
Cassette Tape Player Service...........................6-10
CD Changer, Glovebox-Mounted......................3-110
CD Messages.............................3-97, 3-109, 3-113
Cellular Phone Usage....................................3-116
Cellular Telephone, Storage Area......................2-51
Center Console Storage Area...........................2-51
Center Flex Storage Unit.................................2-52
Center Front Passenger Position, Safety Belts.......1-20
Center High-Mounted Stoplamp (CHMSL)...........5-64
Chains, Tires..................................................5-84
Charging System Light....................................3-51
Check
Engine Light...............................................3-55
Checking Coolant............................................5-29
Checking Engine Oil........................................5-16
Checking Things Under the Hood......................5-12
Chemical Paint Spotting.................................5-104
Child Restraints
Child Restraint Systems...............................1-35
Infants and Young Children...........................1-31
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-42
Older Children.............................................1-29
Securing a Child Restraint Designed for the
LATCH System........................................1-44Child Restraints (cont.)
Securing a Child Restraint in a Rear Seat
Position..................................................1-44
Securing a Child Restraint in the Right Front
Seat Position...........................................1-47
Top Strap...................................................1-40
Top Strap Anchor Location............................1-41
Where to Put the Restraint...........................1-38
Cigarette Lighter.....................................3-31, 3-32
Cleaning
Inside of Your Vehicle..................................5-98
Outside of Your Vehicle..............................5-101
Underbody Maintenance.............................5-104
Weatherstrips............................................5-101
Cleaning Aluminum or Chrome-Plated Wheels.....5-103
Cleaning Exterior Lamps/Lenses......................5-102
Cleaning Fabric/Carpet....................................5-98
Cleaning Glass Surfaces................................5-100
Cleaning Leather............................................5-99
Cleaning the Interior Plastic Components..........5-100
Cleaning the Mirror.................................2-39, 2-41
Cleaning the Speaker Covers..........................5-100
Cleaning the Top of the Instrument Panel.........5-100
Cleaning Tires..............................................5-103
Cleaning Vinyl................................................5-99
Cleaning Windshield and Wiper Blades............5-102
Cleaning Wood Panels...................................5-100
3

Climate Control System
Air Filter, Passenger Compartment.................3-40
Climate Controls Personalization....................3-43
Dual..........................................................3-32
Outlet Adjustment........................................3-37
Rear..........................................................3-38
Steering Wheel Controls...............................3-42
Comfort Controls, DIC Personalization................3-73
Compact Spare Tire........................................5-96
Compass Calibration.......................................2-40
Compass Operation.........................................2-40
Compass Variance..........................................2-40
Console Shift Lever.........................................2-35
Continuous Variable Road Sensing Suspension
(CVRSS)....................................................4-11
Control of a Vehicle.......................................... 4-6
Convenience Net............................................2-53
Coolant
Engine Temperature Gage............................3-54
Engine Temperature Warning Light.................3-54
Heater, Engine............................................2-27
Surge Tank Pressure Cap.............................5-31
Cooled Seats................................................... 1-3
Cooling System..............................................5-34
Cornering Lamps............................................3-20
Courtesy Lamps.............................................3-23Cruise Control................................................3-13
Cruise Control Light........................................3-60
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors.......7-12
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Service.......................................... 7-6
Service Publications Ordering Information........7-12
D
Daytime Running Lamps..................................3-18
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-36
Digital Cluster.................................................3-45
Dinghy Towing................................................4-34
4

Display Mode.................................................3-48
Diversity Antenna System...............................3-118
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-35
Door
Central Door Unlocking System....................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-10
Doors Lock in Gear.........................................3-83
Doors Unlock in PARK (P)................................3-86
Doors Unlock Key Off......................................3-86
Driver
Position, Safety Belt.....................................1-13
Driver Information Center (DIC).........................3-62
Climate Controls and Radio System
Personalization........................................3-73
DIC Controls and Displays............................3-62
DIC Vehicle Personalization..........................3-74
DIC Warnings and Messages........................3-65
Driver Unlock in PARK (P)................................3-84
Driver Unlock Key Off......................................3-85
Driver’s Name Set/Recall.................................3-88
Driving
At Night.....................................................4-17
City...........................................................4-22Driving (cont.)
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-23
Hill and Mountain Roads..............................4-26
In Rain and on Wet Roads...........................4-19
Winter........................................................4-28
Driving on Grades...........................................4-47
Driving on Snow or Ice....................................4-29
Driving Through Deep Standing Water...............4-21
Driving Through Flowing Water.........................4-21
Driving with a Trailer.......................................4-46
Dual Climate Control System............................3-32
E
Electrical System
Add-On Equipment.....................................5-107
Fuses and Circuit Breakers.........................5-108
Headlamp Wiring.......................................5-107
Power Windows and Other Power Options.......5-107
Removing the Rear Seat Cushion................5-110
Windshield Wiper Fuses.............................5-107
Emergency Trunk Release Handle.....................2-14
Emissions Inspection and Maintenance
Programs...................................................3-58
5

Engine
Air Cleaner/Filter.........................................5-22
Battery.......................................................5-46
Check and Service Engine Soon Light............3-55
Coolant......................................................5-27
Coolant Heater............................................2-27
Coolant Temperature Gage...........................3-54
Coolant Temperature Warning Light................3-54
Drive Belt Routing.......................................6-15
Engine Compartment Overview......................5-14
Exhaust.....................................................2-37
Oil .............................................................5-15
Overheating................................................5-31
Starting......................................................2-26
Engine Cooling When Trailer Towing..................4-48
Engine Oil Additives........................................5-20
Engine Speed Limiter......................................3-49
English/Metric Button.......................................3-48
Entering Feature Programming..........................3-74
Entry Lighting.................................................3-23
Erasing HomeLink
®Buttons..............................2-49
Event Data Recorders (EDR)............................7-10
Exiting Feature Programming............................3-88
Express-Down Window....................................2-16
Express-Up Window........................................2-16Extender, Safety Belt.......................................1-28
Exterior Lamps...............................................3-17
Exterior Lighting Battery Saver..........................3-22
Exterior Lights at Unlock..................................3-82
F
Filter
Engine Air Cleaner......................................5-22
Finding a Program Type (PTY) Station
(XM™ Only)......................................3-93, 3-101
Finding a Station....................................3-91, 3-99
Finish Care..................................................5-102
Finish Damage.............................................5-104
Flash-To-Pass................................................3-10
Flat Tire........................................................5-85
Flat Tire, Changing.........................................5-86
Floor Mats.....................................................2-53
Fluid
Automatic Transaxle.....................................5-24
Power Steering...........................................5-40
Windshield Washer......................................5-41
FM Stereo....................................................3-115
Fog Lamp Light..............................................3-59
Fog Lamps....................................................3-20
6