2004 CADILLAC CTS V service

Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-2
Rear Seats
............................................... 1-7
Safety Belts
.............................................. 1-9
Child Restraints
.......................................1-29
Airbag Systems
........................................1-48
Restraint System Check
............................1-59
Features and Controls..................................... 2-1
Keys
........................................................ 2-3
Doors and Locks
....................................... 2-8
Windows
.................................................2-14
Theft-Deterrent Systems
............................2-18
Starting and Operating Your Vehicle
...........2-21
Mirrors
....................................................2-41
OnStar
®System
......................................2-45
HomeLink®Transmitter
.............................2-46
Storage Areas
.........................................2-50
Sunroof
..................................................2-52
Vehicle Personalization
.............................2-53
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-29
Warning Lights, Gages, and Indicators
........3-37
Message Center
.......................................3-53Driver Information Center (DIC)
..................3-60
Audio System(s)
.....................................3-107
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
........ 4-2
Towing
...................................................4-32
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
...............5-10
Rear Axle
...............................................5-51
Bulb Replacement
....................................5-52
Windshield Wiper Blade Replacement
.........5-56
Tires
......................................................5-58
Appearance Care
.....................................5-92
Vehicle Identication
.................................5-99
Electrical System
....................................5-100
Capacities and Specications
...................5-111
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance and Information.............. 7-1
Customer Assistance and Information
........... 7-2
Reporting Safety Defects
...........................7-10
Index.................................................................1
2004 Cadillac CTS/CTS-VOwner ManualM

In many crashes severe enough to inate the airbag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur from the
right front passenger airbag.
Airbags are designed to inate only once. After an
airbag inates, you will need some new parts for
your airbag system. If you do not get them,
the airbag system will not be there to help protect
you in another crash. A new system will include
airbag modules and possibly other parts. The
service manual for your vehicle covers the need to
replace other parts.
Your vehicle is equipped with a crash sensing and
diagnostic module which records information after
a crash. SeeVehicle Data Collection and Event
Data Recorders on page 7-9.
Let only qualied technicians work on your airbag
system. Improper service can mean that an
airbag system will not work properly. See your
dealer for service.Notice:If you damage the covering for the driver’s
or the right front passenger’s airbag, or the airbag
covering on the driver’s and right front passenger’s
seatback, or the side impact airbag covering on
the ceiling near the side windows, the bag may not
work properly. You may have to replace the
airbag module in the steering wheel, both the airbag
module and the instrument panel for the right
front passenger’s airbag, the airbag module and
seatback for the driver’s and right front passenger’s
seat-mounted side impact airbags, or side impact
airbag module and ceiling covering for the
roof-mounted side impact airbag. Do not open or
break the airbag coverings.
1-57

Servicing Your
Airbag-Equipped Vehicle
Airbags affect how your vehicle should be serviced.
There are parts of the airbag system in several places
around your vehicle. Your dealer and the service manual
have information about servicing your vehicle and the
airbag system. To purchase a service manual, see
Service Publications Ordering Information on page 7-11.
{CAUTION:
For up to 10 seconds after the ignition key is
turned off and the battery is disconnected, an
airbag can still inate during improper service.
You can be injured if you are to close to an
airbag when it inates. Avoid wires wrapped
with yellow tape, yellow coverings or yellow
connectors. They are probably part of the
airbag systems. Be sure to follow proper
service procedures, and make sure the person
performing work for you is qualied to do so.
The airbag system does not need regular maintenance.
Adding Equipment to Your
Airbag-Equipped Vehicle
Q:If I add a luggage carrier or sunroof to the roof
of my vehicle, will it keep the roof-mounted side
impact airbags from working properly?
A:As long as the luggage carrier or sunroof is
properly installed so that the vehicle’s basic
structure is not changed, it is not likely to keep the
roof-mounted side impact airbags from working
properly in a crash.
1-58

One key works all of
the lock cylinders on
the vehicle.
Your vehicle has an Immobilizer vehicle theft-deterrent
system. The key has a transponder in the key head
that matches a decoder in the vehicle’s steering column.
If a replacement key or any additional key is needed,
you must purchase it from your dealer. The key will have
PK3+ stamped on it. Keep the bar code tag that
came with the original keys. Give this tag to your dealer
if you need a new key made.
Notice:If you ever lock your keys in your vehicle,
you may have to damage the vehicle to get in.
Be sure you have spare keys.
In an emergency, contact Cadillac Roadside Assistance.
SeeRoadside Service on page 7-6.If your vehicle is equipped with the OnStar system with
an active subscription and you lock your keys inside
the vehicle, OnStar may be able to send a command to
unlock your vehicle. SeeOnStar
®System on page 2-45
for more information.
Remote Keyless Entry System
Your keyless entry system operates on a radio
frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
2-4

At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:
Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
Check to determine if battery replacement is
necessary. See “Battery Replacement” under
Remote Keyless Entry System Operation on
page 2-5.
If you are still having trouble, see your dealer or a
qualied technician for service.
Remote Keyless Entry
System Operation
With this feature, you can lock and unlock the doors or
the trunk and turn on your vehicle’s interior lamps
from about 10 feet (3 m) away using the remote keyless
entry transmitter supplied with your vehicle.
Q(Lock):Press this
symbol on the remote
keyless entry transmitter
to lock the doors.
This also arms the
theft-deterrent system.
You can program your vehicle so that the exterior lamps
will ash and/or the horn will sound when you lock
the doors with the remote keyless entry transmitter.
SeeDIC Vehicle Personalization on page 3-88for more
information on programming this feature.
If your vehicle is programmed for remote conrmation,
the doors must be closed for this feature to work. If
a door is open, remote conrmation will be canceled.
2-5

Testing the Alarm
1. From inside the vehicle, roll down the window, then
get out of the vehicle, keeping the door open.
2. From outside of the vehicle, with the door open,
lock the vehicle using the power door lock switch
or the remote keyless entry transmitter and
close the door. Wait approximately 30 seconds until
the security light goes off.
3. Reach in and unlock the door using the manual
lock and open the door. The horn will sound and
the exterior lamps will ash.
You can turn off the alarm by unlocking the driver’s door
with your key, using the unlock button on the remote
keyless entry transmitter or by starting the car with
a valid key.
If the alarm does not sound when it should, check to
see if the horn works. The horn fuse may be blown. To
replace the fuse, seeFuses and Circuit Breakers on
page 5-100. If the fuse does not need to be replaced, you
may need to have your vehicle serviced.
To reduce the possibility of theft, always arm the
theft-deterrent system when leaving your vehicle.
Immobilizer
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference
received, including interference that may cause
undesired operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
2-19

Immobilizer Operation
Your vehicle is equipped
with a passive
theft-deterrent system.
The system works when you turn the key to ON. The
key uses a transponder that matches an immobilizer
control unit in your vehicle. The correct key will start
the vehicle.
Your vehicle has a special key that works with the
theft-deterrent system. There is a transponder in the key
head. If the key is ever damaged, you may not be
able to start your vehicle.When trying to start the vehicle, if the engine does not
start and the security light comes on, the key may
have a damaged transponder. Turn the ignition off and
try again.
If the engine still does not start, and the key appears to
be undamaged, try another ignition key. At this time,
you may also want to check the fuse. SeeFuses
and Circuit Breakers on page 5-100. If the engine still
does not start with the other key, your vehicle needs
service. If your vehicle does start, the rst key may be
faulty. See your dealer who can service the
theft-deterrent system to have a new key made.
It is possible for the theft-deterrent system decoder to
learn the transponder value of a new or replacement
key. Up to 10 additional keys may be programmed for
the vehicle. This procedure is for learning additional
keys only.
Canadian Owners:If you lose or damage your keys,
only a GM dealer can service the theft-deterrent system
to have new keys made. To program additional keys
you will require two current driver’s keys. You must add
a step to the following procedure. After Step 2, repeat
Steps 1 and 2 with the second current driver’s key.
Then continue with Step 3.
2-20

To program a new key do the following:
1. Verify that the new key has PK3+ stamped on it.
2. Insert the current driver’s key in the ignition
and start the engine. If the engine will not start see
your dealer for service.
3. After the engine has started, turn the key to OFF,
and remove the key.
4. Insert the key to be programmed and turn it to ON
within ten seconds of removing the previous key.
5. The security light will turn off once the key has been
programmed. It may not be apparent that the
security light went on due to how quickly the key
is programmed.
6. Repeat the Steps 1 through 4 if additional keys are
to be programmed.
If you are ever driving and the security light comes on
and stays on, you will be able to restart your engine
if you turn it off. The theft-deterrent system, however,
is not working properly and must be serviced by
your dealer. Your vehicle is not protected by the
theft-deterrent system at this time.
In an emergency, contact Cadillac Roadside Assistance.
SeeRoadside Service on page 7-6.Starting and Operating
Your Vehicle
New Vehicle Break-In
Notice:Your vehicle does not need an elaborate
“break-in.” But it will perform better in the long
run if you follow these guidelines for the rst
500 miles (805 km):
Do not drive at any one speed — fast or slow.
Do not exceed 70 mph (113 km/h).
Do not make full-throttle starts; also refrain
from using the full throttle while driving.
If these procedures are not followed, your engine,
axle or other parts could be damaged.
Avoid making hard stops for the rst 200 miles
(322 km) or so. During this time your new brake
linings are not yet broken in. Hard stops with new
linings can mean premature wear and earlier
replacement. Follow this break-in guideline every
time you get new linings.
Do not tow a trailer during break-in. SeeTowing a
Trailer on page 4-39for more information.
2-21