2004 CADILLAC CTS ESP

3. When the chocks are in place, release the regular
brakes until the chocks absorb the load.
4. Reapply the regular brakes. Then apply your
parking brake and shift into PARK (P) for an
automatic transmission or REVERSE (R) for a
manual transmission.
5. Release the regular brakes.
When You Are Ready to Leave After
Parking on a Hill
1. Apply your regular brakes and hold the pedal down
while you:
start your engine,
shift into a gear, and
release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store
the chocks.
Maintenance When Trailer Towing
Your vehicle will need service more often when you’re
pulling a trailer. SeeScheduled Maintenance on
page 6-4for more information. Things that are especially
important in trailer operation are automatic transmission
uid (don’t overll), engine oil, axle lubricant, drive
belt, cooling system and brake system. Each of these is
covered in this manual, and the Index will help you
nd them quickly. If you’re trailering, it’s a good idea to
review this information before you start your trip.
Check periodically to see that all hitch nuts and bolts
are tight.
Engine Cooling When Trailer Towing
Your cooling system may temporarily overheat during
severe operating conditions. SeeEngine Overheating on
page 5-31.
4-45

{CAUTION:
Operating the engine with the air cleaner/lter
off can cause you or others to be burned.
The air cleaner not only cleans the air; it helps
to stop ame if the engine backres. If it is not
there and the engine backres, you could
be burned. Do not drive with it off, and be
careful working on the engine with the air
cleaner/lter off.
Notice:If the air cleaner/lter is off, a backre can
cause a damaging engine re. And, dirt can
easily get into your engine, which will damage it.
Always have the air cleaner/lter in place when you
are driving.
Automatic Transmission Fluid
It is not necessary to check the transmission uid level.
A transmission uid leak is the only reason for
uid loss. If a leak occurs, take your vehicle to the
dealership service department and have it repaired as
soon as possible. You may also have your uid
level checked by your dealer or service center when
you have your oil changed.
Change both the uid and lter every 50,000 miles
(83 000 km) if the vehicle is mainly driven under one or
more of these conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or
delivery service.
If you do not use your vehicle under any of these
conditions, the uid and lter do not require changing.
Notice:We recommend you use only uid labeled
DEXRON
®-III, because uid with that label is
made especially for your automatic transmission.
Damage caused by uid other than DEXRON
®-III is
not covered by your new vehicle warranty.
5-25

Intended Outboard Sidewall:The side of an
asymmetrical tire that must always face outward when
mounted on a vehicle.
Kilopascal (kPa):The metric unit for air pressure.
There are 6.9 kPa’s to one psi.
Light Truck (LT-Metric) Tire:A tire used on light duty
trucks and some multipurpose passenger vehicles.
Load Index:An assigned number ranging from
1 to 279 that corresponds to the load carrying capacity
of a tire.
Maximum Ination Pressure:The maximum air
pressure to which a cold tire may be inated.
The maximum air pressure is molded onto the sidewall.
Maximum Load Rating:The load rating for a tire at
the maximum permissible ination pressure for that tire.
Maximum Loaded Vehicle Weight:The sum of
curb weight; accessory weight; vehicle capacity weight;
and production options weight.
Normal Occupant Weight:The number of occupants a
vehicle is designed to seat multiplied by 150 pounds
(68 kg). SeeLoading Your Vehicle on page 4-34.Occupant Distribution:Designated seating positions.
Outward Facing Sidewall:The side of a asymmetrical
tire that has a particular side that faces outward
when mounted on a vehicle. The side of the tire that
contains a whitewall, bears white lettering or bears
manufacturer, brand and or model name molding that is
higher or deeper than the same moldings on the
other sidewall of the tire.
Passenger (P-Metric) Tire:A tire used on
passenger cars and some light duty trucks and
multipurpose vehicles.
Recommended Ination Pressure:Vehicle
manufacturer’s recommended tire ination pressure and
shown on the tire placard. SeeInation - Tire Pressure
on page 5-67andLoading Your Vehicle on page 4-34.
Radial Ply tire:A pneumatic tire in which the ply cords
that extend to the beads are laid at 90 degrees to the
centerline of the tread.
Rim:A metal support for a tire and upon which the tire
beads are seated.
5-64

{CAUTION:
Mixing tires could cause you to lose control
while driving. If you mix tires of different sizes
or types (radial and bias-belted tires), the
vehicle may not handle properly, and you could
have a crash. Using tires of different sizes may
also cause damage to your vehicle. Be sure to
use the same size and type tires on all wheels.
It’s all right to drive with your compact spare
temporarily, it was developed for use on your
vehicle. SeeCompact Spare Tire on page 5-91.
{CAUTION:
If you use bias-ply tires on your vehicle, the
wheel rim anges could develop cracks after
many miles of driving. A tire and/or wheel
could fail suddenly, causing a crash. Use only
radial-ply tires with the wheels on your vehicle.
Uniform Tire Quality Grading
Quality grades can be found where applicable on the
tire sidewall between tread shoulder and maximum
section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance.
(This applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter-type
snow tires, space-saver or temporary use spare tires,
tires with nominal rim diameters of 10 to 12 inches
(25 to 30 cm), or to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
5-75

Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specied government test course.
For example, a tire graded 150 would wear one and
a half (1.5) times as well on the government course as
a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire’s ability
to stop on wet pavement as measured under controlled
conditions on specied government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
Temperature – A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation
of heat and its ability to dissipate heat when tested
under controlled conditions on a specied indoor
laboratory test wheel. Sustained high temperature can
cause the material of the tire to degenerate and
reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a
level of performance which all passenger car tires must
meet under the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inated and not
overloaded. Excessive speed, underination, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.
5-76

If a Tire Goes Flat
It is unusual for a tire to “blowout” while you’re driving,
especially if you maintain your tires properly. See
Tires on page 5-58. If air goes out of a tire, it’s much
more likely to leak out slowly. But if you should ever
have a “blowout”, here are a few tips about what
to expect and what to do:
If a front tire fails, the at tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel rmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you’d use
in a skid. In any rear blowout, remove your foot from the
accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop — well off the road if possible.If a tire goes at, and your vehicle has a spare tire,
seeChanging a Flat Tire on page 5-81. This information
shows you how to use your vehicle’s tire changing
equipment and how to change a at tire safely.
{CAUTION:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous without
the appropriate safety equipment and training.
The jack provided with your vehicle is
designed only for changing a at tire. If it is
used for anything else, you or others could be
badly injured or killed if the vehicle slips off
the jack. Use the jack provided with your
vehicle only for changing a at tire.
5-79

Removing the Flat Tire and Installing
the Spare Tire
1. Place the wheel wrench (A) securely over the wheel
nut (B). Turn the wheel wrench counterclockwise to
loosen all the wheel nuts. Don’t remove them yet.2. Find the jacking location using the diagram above
and corresponding hoisting notches located in the
plastic molding. The notches in the plastic molding
are marked with a triangle shape to help you
nd them.
The front location (A) is about 14 inches (35.6 cm)
from the rear edge of the front wheel well, and
the rear location (B) is about 7 inches (17.8 cm)
from the front edge of the rear wheel well.
5-85

Customer Assistance
and Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours
a day, by calling 1-800-458-8006. In Canada, contact
GM of Canada, Canadian Cadillac Customer
Communication Centre by calling 1-888-446–2000.We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
7-2