2004 BUICK RAINIER service

In addition, once GM collects or receives data, GM may
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or SDM.
If your vehicle is equipped with OnStar
®, please check
the OnStar®subscription service agreement or manual
for information on its operations and data collection.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto
Safety Hotline toll-free at 1-800-424-9393
(or 366-0123 in the Washington, D.C. area)
or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
7-11

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and specications
for GM transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product
Service Bulletins can be obtained by contacting your
General Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-12

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-13

A
Accessory Inator...........................................5-76
Accessory Power Outlets.................................3-19
Adding a Snow Plow or Similar Equipment.........4-53
Adding Washer Fluid.......................................5-40
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-102
Adjustable Throttle and Brake Pedal..................2-22
Adjusting the Speakers
(Balance/Fade)............................3-60, 3-72, 3-87
After Off-Road Driving.....................................4-29
Air Bag
Readiness Light..........................................3-30
Air Bag Systems.............................................1-45
How Does an Air Bag Restrain?....................1-52
Servicing Your Air Bag-Equipped Vehicle.........1-55
What Makes an Air Bag Inate?....................1-52
What Will You See After an Air Bag Inates?......1-53
When Should an Air Bag Inate?...................1-51
Where Are the Air Bags?..............................1-49
Air Cleaner/Filter, Engine.................................5-23
Airbag Sensing and Diagnostic Module (SDM)....7-10
All-Wheel Drive...............................................5-51All-Wheel Drive (AWD) System.........................2-26
All-Wheel-Drive Service Light............................3-41
AM .............................................................3-114
Antenna, Fixed Mast......................................3-116
Antenna, XM™ Satellite Radio
Antenna System........................................3-116
Anti-lock Brake System..................................... 4-7
Anti-Lock Brake, System Warning Light..............3-34
Appearance Care............................................5-92
Care of Safety Belts....................................5-96
Chemical Paint Spotting...............................5-99
Cleaning the Inside of Your Vehicle................5-93
Cleaning the Outside of Your Vehicle..............5-96
Finish Damage............................................5-99
Sheet Metal Damage...................................5-99
Underbody Maintenance...............................5-99
Vehicle Care/Appearance Materials...............5-100
Weatherstrips..............................................5-96
Approaching a Hill..........................................4-21
Ashtrays........................................................3-19
Audio Output................................................3-108
Audio System(s).............................................3-56
Audio Steering Wheel Controls....................3-113
Care of Your Cassette Tape Player...............3-114
Care of Your CD and DVD Player................3-116
1

Cleaning (cont.)
Underbody Maintenance...............................5-99
Video Screen............................................3-116
Weatherstrips..............................................5-96
Cleaning Aluminum Wheels..............................5-98
Cleaning Exterior Lamps/Lenses.......................5-97
Cleaning Fabric/Carpet....................................5-93
Cleaning Glass Surfaces..................................5-95
Cleaning Interior Plastic Components.................5-95
Cleaning Leather............................................5-95
Cleaning the Top of the Instrument Panel...........5-95
Cleaning the Windshield, Backglass
and Wiper Blades........................................5-98
Cleaning Tires................................................5-98
Cleaning Vinyl................................................5-95
Climate Control System
Climate Controls Personalization....................3-26
Dual Automatic............................................3-20
Rear..........................................................3-25
Compass Calibration.......................................2-32
Compass Operation.........................................2-31
Compass Variance..........................................2-32
Content Theft-Deferrent....................................2-17
Control of a Vehicle.......................................... 4-6
Convenience Net............................................2-43Coolant
Engine Temperature Gage............................3-34
Heater, Engine............................................2-23
Cooling System..............................................5-32
Cruise Control................................................3-10
Cruise Control Light........................................3-40
CURB VIEW ACTIVATED.................................3-55
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors....7-12
Reporting Safety Defects to the
Canadian Government..............................7-12
Reporting Safety Defects to the
United States Government.........................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12
4

D
Daytime Running Lamps (DRL).........................3-16
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-23
Delayed Locking.............................................2-10
Doing Your Own Service Work........................... 5-3
Dome Lamp Override......................................3-17
Dome Lamps.................................................3-18
Door
Delayed Locking..........................................2-10
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
Driver
Position, Safety Belt.....................................1-13
DRIVER DOOR AJAR.....................................3-54
Driver Information Center (DIC).........................3-43
DIC Operation and Displays..........................3-43
DIC Warnings and Messages........................3-52
Driving
At Night.....................................................4-29
City...........................................................4-34
Defensive..................................................... 4-2Driving (cont.)
Drunken....................................................... 4-3
Freeway.....................................................4-35
Hill and Mountain Roads..............................4-38
In Rain and on Wet Roads...........................4-31
Winter........................................................4-40
Driving Across an Incline..................................4-25
Driving Downhill..............................................4-24
Driving in Mud, Sand, Snow or Ice....................4-27
Driving in Water..............................................4-28
Driving On Grades..........................................4-61
Driving on Off-Road Hills.................................4-20
Driving on Snow or Ice....................................4-41
Driving Through Deep Standing Water...............4-33
Driving Through Flowing Water.........................4-33
Driving Uphill..................................................4-22
Driving with a Trailer.......................................4-59
Dual Automatic Climate Control System.............3-20
DVD
Cleaning the Video Screen..........................3-116
Distortion..................................................3-114
Rear Seat Entertainment System...................3-99
DVD Player..................................................3-100
5

E
Electrical System
Add-On Equipment.....................................5-102
Fuses and Circuit Breakers.........................5-103
Headlamps...............................................5-102
Power Windows and Other Power Options....5-102
Windshield Wiper Fuses.............................5-102
Electronically Controlled Air Suspension System....4-52
Emergency Release for Opening Liftgate............2-14
Emissions Inspection and Maintenance
Programs...................................................3-38
Engine
Air Cleaner/Filter.........................................5-23
Battery.......................................................5-44
Change Engine Oil Light...............................3-39
Check and Service Engine Soon Light............3-35
Coolant......................................................5-27
Coolant Heater............................................2-23
Coolant Temperature Gage...........................3-34
Drive Belt Routing.......................................6-15
Engine Compartment Overview......................5-14
Exhaust.....................................................2-29
Fan Noise..................................................5-38
Oil .............................................................5-18
Overheating................................................5-29Engine (cont.)
Reduced Power Light...................................3-40
Starting......................................................2-21
Engine Compartment Fuse Block.....................5-103
ENGINE COOLANT HOT/ENGINE
OVERHEATED............................................3-53
Engine Oil Additives........................................5-21
Entertainment System
Cleaning the Video Screen..........................3-116
DVD Distortion..........................................3-114
Entry Lighting.................................................3-18
Environmental Concerns..................................4-18
Erasing HomeLink
®Buttons..............................2-39
Event Data Records (EDR)..............................7-10
Exit Lighting...................................................3-18
Express Down Window....................................2-16
Extender, Safety Belt.......................................1-25
Exterior Lamps...............................................3-14
F
Filter
Engine Air Cleaner......................................5-23
Finding a Program Type (PTY)
Station (RDS and XM™)..............3-61, 3-72, 3-88
6

J
Jump Starting.................................................5-45
K
Keyless Entry System....................................... 2-5
Keys............................................................... 2-3
L
Lamps
Exterior......................................................3-14
Interior.......................................................3-17
Lamps On Reminder.......................................3-15
Lap-Shoulder Belt...................................1-13, 1-21
LATCH System
Child Restraints...........................................1-38
Securing a Child Restraint Designed
for the LATCH System..............................1-40
Leaving Your Vehicle.......................................2-13
Leaving Your Vehicle With the Engine Running......2-28
LEFT REAR DOOR AJAR................................3-55
Liftgate Release..............................................2-14
Liftgate/Liftglass..............................................2-14Liftglass/Liftgate..............................................2-14
Light
Air Bag Readiness.......................................3-30
Anti-Lock Brake System Warning...................3-34
Brake System Warning.................................3-32
Change Engine Oil......................................3-39
Charging System.........................................3-31
Check Gages Warning.................................3-41
Cruise Control.............................................3-40
Gate Ajar...................................................3-41
Low Fuel Warning.......................................3-42
Malfunction Indicator....................................3-35
Reduced Engine Power................................3-40
Safety Belt Reminder...................................3-30
Security.....................................................3-40
Service All-Wheel-Drive................................3-41
Lighted Visor Vanity Mirror...............................2-17
Listening to a DVD.................................3-83, 3-98
Loading Your Vehicle.......................................4-46
Loading Your Vehicle for Off-Road Driving..........4-17
Locking Rear Axle...........................................4-11
Lockout Protection..........................................2-13
Locks
Delayed Locking..........................................2-10
Door........................................................... 2-8
Leaving Your Vehicle....................................2-13
9